The blackout curtains had come off the rods, so had to be pulled in a handful to close. The circular table was so rickety, when my husband leant his hand on it, he almost fell and we were afraid to put a cup of tea on it in case it fell off. The toilet seat didn't fit, and was broken, so sitting on it became dangerous because it moved. And we couldn't get any sound at all when we attempted to watch SBS on TV, although the other channels had sound. And even lunch in the restaurant (both had Wagyu Steak) tasted unpleasant, worst steak we've had there.