Stayed in the Garden Room, terrible and unacceptable cleanliness level for the following reasons;
- fridge and air con made are extremely noisy, had to turn the air con off in the end.
- bed and pillows were terrible. Bed was hard and could feel the springs, and any slight movement the bed rolled around the floor.
- cleanliness was disgusting to the point I didn’t want to stay. Hairs in the bathroom and a dead cockroach. A beverage was spilled next to the bed, so clearly the room had not been cleaned properly.
- you can hear EVERYTHING your neighbour does. Ours wanted to stay up all night, resulting in zero sleep (I suspect this may have been a permanent tenant, as this property allows permanent tenants).
- parking would not be adequate should the premises be full, and there is no off street parking as it’s on a main road
- decor is old, dated and dirty, paint is peeling from the walls.
- smokers are allowed on each balcony, resulting in smoke blowing into your room as well.
- no staff at all on premises.
- WiFi did not work.
I genuinely don’t understand the positive reviews for this property. I would never ever stay here again, and definitely do not recommend anyone else stay here.