See all properties
Save

The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

Garden
Exterior
Lobby
Rooftop terrace
3 outdoor pools, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace

City King

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for City Twin Room

City Twin Room

City Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • City view

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for River King Room

River King Room

River King Room

9.8 out of 10
Exceptional
(50 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • River view

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

City Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for River Suite

River Suite

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Skyline City Suite

  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • River view

Similar properties

Outdoor pool, free pool cabanas, pool loungers
The Westin Brisbane
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 654 reviews
The price is NZ$358
includes taxes & fees
30 Jan - 31 Jan
The Westin Brisbane

About the area

Brisbane

A stay at The Star Grand Brisbane places you in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland.

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Jackpot Dining - ‬9 min walk
  • ‪Beppin - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a fitness center.
Stay in one of 340 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Try your luck at the casino or dip into one of the 3 outdoor pools.
Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 427 out of 550 reviews
Rating 8 - Good. 85 out of 550 reviews
Rating 6 - Okay. 20 out of 550 reviews
Rating 4 - Poor. 7 out of 550 reviews
Rating 2 - Terrible. 11 out of 550 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amelie

Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Completely over priced, breakfast not inc parking not inc. No ATM for guests. Absolute rip off
Stayed 1 night in Oct 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all round spectacular!
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald Sy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the nicest hotel I’ve ever stayed in I’ll definitely be heading back. Everyone was professional they made my life so easy coming off a long hall flight, the room was immaculate and had amazing views and the prices for this place are incredible this is by far the best hotel I’ve e
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loads of space , air con , great view , awesome shower and blackout curtains
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Stayed 3 nights in Oct 2025

10/10 Excellent

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for work and everything was exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, right on the river bank. New, modern, elegant architecture. Excelent cleanliness, room service, great lively ambiance, a wide variety of activities.
Stayed 5 nights in Oct 2025

10/10 Excellent

Niko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely leisure Facilities. Rooms very well appointed. Would definitely stay at the Star Grand again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tianyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhyannon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing. Clean and well presented
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our star at The Star Grand
Stayed 1 night in Oct 2025

10/10 Excellent

Gary, Carrying Place

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, all you need in on location
Stayed 6 nights in Oct 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous weekend getaway! Great hotel and pool area if you just want to relax for a few days!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, St Ives

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Chelsea

Liked: Cleanliness, room comfort
Disliked: Staff & service
We had the suite booked and the service was terrible. We had to phone down 4 times for items that werent stocked, and then when asking to use the pool on the day of departure as the weather the day prior didnt allow us to use the pool the team refused, were incredibly unhelpful and refused any sort of discussion despite the fact id booked the trip for my sisters 50th birthday as a special trip and spent alot of money on the suite. Ive stayed in 5 star hotels all over the world and you are always allowed to use the facilities the day of departure. This interaction, together with the poor service during our stay left our whole experience on a sour note which is extremely dissapointing given the special occasion we were celebrating.
Stayed 1 night in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

fiona, Upper Kedron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Great location. Attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this new hotel. Will definitely come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025