DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Stately historic building with multiple towers and a central tower, surrounded by beautifully maintained gardens and a paved driveway.
Relax in comfort with a plush sofa and enjoy breathtaking views of the lush landscape.
Enjoy a panoramic view of the surrounding park and distant buildings from the large window in this stylish room.
Experience the charm of this historic building with its traditional design, arched windows, and serene outdoor space.
Work out with a view of the outdoors in this well-equipped gym.

Popular amenities

  • Pool

Explore the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Noah's Ark Zoo Farm
    ‪14 min drive‬
  • Sand Bay Beach
    ‪16 min drive‬
  • Cheddar Gorge
    ‪22 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪13 min drive‬

Room options

Family Room, 1 Double Bed

7.8 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom

7.2 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe, Two Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Panoramic Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe)

  • Sleeps 4
  • 1 Double Bed

Family Room, 1 Double Bed (Connecting Rooms)

  • Sleeps 4
  • 1 Double Bed

Two Single Beds

7.4 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Yatton

With a stay at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Bristol, you'll be 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm. .This spa hotel is 9 mi (14.5 km) from Sand Bay Beach and 9.1 mi (14.6 km) from Chew Valley.

What's nearby

  • Noah's Ark Zoo Farm - 14 min drive - 18.1 km
  • Sand Bay Beach - 16 min drive - 16.9 km
  • Ashton Gate Stadium - 20 min drive - 19.2 km
  • Clifton Suspension Bridge - 22 min drive - 19.9 km
  • Cheddar Gorge - 22 min drive - 17.9 km

Getting around

  • Yatton Station - 3 min drive
  • Bristol International Airport (BRS) - 13 min drive

Restaurants

  • ‪Bridge Inn New Lodge - ‬5 min drive
  • ‪Cadbury Garden Centre, part of the Blue Diamond Group - ‬10 min walk
  • ‪Full Quart - ‬6 min drive
  • ‪The Plough Inn - ‬2 min drive
  • ‪Marco Pierre White Steakhouse Bar & Grill - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Hotel with 2 hot tubs, in the vicinity of Clevedon Court
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with safes and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TheSpa at Cadbury House has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 132 guestrooms featuring LCD televisions. 37-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at Marco Pierre White Grill, a steakhouse where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Marco Pierre White Grill - Overlooking the garden, this steakhouse serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Living Room - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marco Pierre White Grill
  • The Living Room

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

DoubleTree by Hilton Hotel Bristol South - Cadbury House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kaur

Travelled with family
Disliked: Property conditions & facilities
Over all. Staff service soo good but in bedroom should need some changes, dressings chair was stucked between bed ,couldn't use, Dressings table handle hurted on right leg, left bruise on, space was very tiny.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Joaquin

Stayed 2 nights in Apr 2025

4/10 Poor

nicholas

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and not worth it

Terrible hotel, any chance to charge they do, parking, internet access, which doesn’t work, rooms miles from reception, which stink of cooking smells, incorrect items being served in the bar, management obviously care more about money than customers, overpriced and best avoided.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Nice grounds hotel dated

Didn’t feel what we stayed in was a family room and like past reviews there was no bedding for the kids bed we only stayed one night and wouldn’t want to stay longer in that room but over all it was ok considering you are in the middle of no where why charge for parking but spa was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent hotel, well organised, good use of facilities.
Stayed 1 night in Apr 2025

4/10 Poor

Gosia

Business traveller
Disliked: Staff & service

Not great

Not a great stay, restaurant took 3 attempts to issue correct bill, hotel very noisy, staff does no react when you ask them to check what's going on, breakfast very poor, a man walked into my room on day 2 saying he wasn't aware I extended my stay, I didn't, I had 3 night stay, all in all , not great
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid at all costs.

Having arrived at 1500hrs on 17th April to what was a packed Hotel & Reception area due to a Wedding taking place, I was hoping that there would be no issues throughout the stay. Clearly I was wrong. After heading up to Room 211 (which we have since realised was directly above the Bar/Restaurant area), my Partner & I unpacked and then decided to head to the bar for a drink and a small bite to eat. This was the first mistake as whilst the Bar was still open to Guests/Public, it was full of guests for a wedding reception making those not attending the wedding feel uncomfortable. After eating out in Yatton that Evening, we returned to the room and until at least 2330hrs there was a continuous thud coming through the windows (which were shut) and this was obviously the loud music. One night I could accept though so didn't think nothing more of it. However, the exact same situation happened on 18th April and again, numerous wedding guests were in the Bar making others feeling uncomfortable and by 2342hrs I had enough of the constant thudding so went to the Reception to ask when the noise would stop. At this point I was met with the most unhelpful receptionist who clearly wasn't a people person and took no interest. As a result of this, the Managers details were requested and an EMail sent (still waiting for reply). Upon checking out this morning I was asked if everything was okay to which I replied No and to met with the reply "okie dokie" just sums up the last 2 days.
Stayed 2 nights in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities

comfortable

as expected from a large chain
Stayed 1 night in Apr 2025

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location in the middle of nature, away from busy traffic areas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay en route to Cornwall

Perfect place to stay en route to Cornwall, just a short drive from M5. We had an excellent evening meal in the restaurant, which had great options for the kids and adults. Breakfast was peaceful with very attentive staff. Our short stay was completed by a swim/time in spa.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jay

Stayed 2 nights in Mar 2025

10/10 Excellent

Gokmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing ground
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Stayed 1 night in Mar 2025

10/10 Excellent

KULWANT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and staff were very friendly, if I had to really stretch to say anything bad would been the parking is charged however tbh, the spa is including so levels out. Wish I booked a room with a view as we could just see the side of the property and a wall. But overall, will definitely stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely restaurant and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Stayed 2 nights in Feb 2025

6/10 Okay

Jack

Business traveller
Disliked: Staff & service

The last time I'll stay here :(

For years, this hotel was my preferred choice, a destination I consistently enjoyed. However, my recent stay revealed a drop in standards, leaving me disappointed and unlikely to return. Extortionate Pricing and Reduced Menu: The dining experience was a significant letdown. The menu has been shortened, and prices have skyrocketed. A simple solo meal and drink now easily exceeds £30, excluding the tray charge. Rubbish Room Service app: The newly implemented room service app didn’t accept card payments. Furthermore, calls to the traditional room service line went unanswered. Forced to walk to the restaurant, I opted to dine there to avoid the £5.50 tray charge. Deteriorating Facilities: The pool, steam room, and sauna have clearly seen better days. Visible signs of wear, including cracked tiles, peeling paint, and visible patching, were evident. The steam room was out of service throughout my stay, preventing me from fully utilizing the advertised amenities. Restricted Pool Access: The hotel fails to inform guests that half the pool is reserved for club members. This led to an awkward situation where I inadvertently swam in a reserved lane. While the member was polite, the lack of clear communication from staff was frustrating. Unjustified Parking Charge: The introduction of a £10 daily parking fee was a particularly unwelcome surprise. While mentioned in the description, this fee was never previously applied, and no added value justifies the cost.
Stayed 2 nights in Mar 2025