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Hotel Caroline

4.0 star property

Photo gallery for Hotel Caroline

Continental breakfast on weekends (EUR 19 per person)
Lobby sitting area
Garden
Self-parking (surcharge) 20 per day
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Via Federico Motta, 4, Brusimpiano, VA, 20150
  • Place, Lake Lugano
    ‪6 min drive‬
  • Place, Alprose Chocolate Factory
    ‪9 min drive‬
  • Place, Lago di Ghirla
    ‪9 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪55 min drive‬

Room options

View all photos for Singola Smart

Singola Smart

Singola Smart

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for King Smart

King Smart

King Smart

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior

In-room safe, desk, blackout curtains, free WiFi

King Superior

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Smart

Family Smart

Family Smart

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Brusimpiano

With a stay at Hotel Caroline in Brusimpiano, you'll be 4.4 mi (7 km) from Lake Lugano and 10.8 mi (17.3 km) from Monte San Salvatore. .This hotel is 12.4 mi (19.9 km) from FoxTown Factory Stores and 15.3 mi (24.6 km) from Mount Brè.

What's nearby

  • Lake Lugano - 6 min drive - 5.2 km
  • Alprose Chocolate Factory - 9 min drive - 4.9 km
  • Museo del Cioccolato Alprose - 9 min drive - 4.9 km
  • Lago di Ghirla - 9 min drive - 8.4 km
  • Monte San Giorgio - 9 min drive - 7.6 km

Getting around

  • Porto Ceresio Station - 6 min drive
  • Lugano Funicular Station - 37 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Mizuumi Sushi - ‬7 min drive
  • ‪Osteria Debarcadero - ‬12 min drive
  • ‪Pasticceria Riccardi - ‬7 min drive
  • ‪Ristorante Al Battello - ‬26 min drive
  • ‪Caffé Vecchio Teatro - ‬26 min drive

About this property

Hotel Caroline

Hotel Caroline offers 24 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Brusimpiano hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Hotel Caroline has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 45
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 10 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 11:00 PM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 20.0 per day
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 012024-ALB-00002

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Hotel Caroline Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 459 reviews
Rating 8 - Good. 212 out of 459 reviews
Rating 6 - Okay. 43 out of 459 reviews
Rating 4 - Poor. 16 out of 459 reviews
Rating 2 - Terrible. 8 out of 459 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Aoife

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pretty views

The hotel is very cute, there’s a good amount of parking spaces and the lake views are stunning from some rooms. The building itself is a little tired and could use a nice refresh. The reception as a space is a little confusing as is marked with a different hotel name (?) so I thought I was in the wrong place at first. But the staff was very professional yet friendly and helpful with tips and advice. Maybe the most uncomfortable feature of the room was the shower with no glass/door so there was no way of NOT flooding the floor even with a quick shower. Location is very convenient for lake access and the area is just pretty all around. I would go back if I found a good deal and could book a lake view room again.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely lake views.

Great location with views over the lake. Friendly staff and hotel has lots of character
Stayed 1 night in May 2025

10/10 Excellent

Sergiy

Stayed 1 night in Sep 2024

10/10 Excellent

Matias, Wien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Maths

Travelled with family
Liked: Cleanliness, staff & service

Fantastic people and breakfast

Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Stayed 1 night in Jun 2024

10/10 Excellent

Igor

Stayed 1 night in Mar 2024

10/10 Excellent

Tahlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, amazing breakfast and Blackie the dog was adorable! 10/10 would recommend
Stayed 1 night in Nov 2023

6/10 Okay

Dulce

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

8/10 Good

Errol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander, Cypress

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Renata

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

4/10 Poor

Margaret, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

8/10 Good

Hofstetter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück,
Stayed 7 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Stayed 1 night in Mar 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

4/10 Poor

Turki

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen, Seattle

Great!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and a quiet spot
Stayed 1 night in Sep 2021

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No 4 star hotel

I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available. The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected. Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
Stayed 3 nights in Aug 2021