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Citybox Brussels

3.0 star property

Photo gallery for Citybox Brussels

Reception
Exterior
In-room dining
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

View map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪1 min walk‬
  • European Union Parliament Building
    ‪19 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room Small

Double Room Small

Double Room Small

8.4 out of 10
Very good
(36 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(23 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Brussels

With a stay at Citybox Brussels, you'll be centrally located in Brussels, a 2-minute drive from Avenue Louise and 6 minutes from La Grand Place. .This hotel is 1.6 mi (2.6 km) from European Union Parliament Building and 3.1 mi (5 km) from Tour & Taxis.

What's nearby

  • Avenue Louise - 1 min walk - 0.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • Manneken Pis Statue - 18 min walk - 1.6 km
  • European Union Parliament Building - 19 min walk - 1.7 km
  • La Grand Place - 4 min drive - 1.9 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬2 min walk
  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Loui Bar - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business center, steps from Avenue Louise
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
Make yourself at home in one of the 246 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks, and housekeeping is provided weekly.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Reviews

Citybox Brussels Reviews

8.8

Excellent

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 565 reviews
Rating 8 - Good. 151 out of 565 reviews
Rating 6 - Okay. 61 out of 565 reviews
Rating 4 - Poor. 23 out of 565 reviews
Rating 2 - Terrible. 12 out of 565 reviews

Reviews

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels Hotel for a non eventful Saturday night was expensive. Citybox is exactly what it says. You are in a box. While I would understand it if it was to keep costs down, it wasn't cheap. It also was in an ok region, but nothing special was at the doorstep to make this a prime location.it wasn't horrible, but over priced. If i win the lottery, I might consider staying again, as it had facilities that required paying for, like laundrette for 7€, coffee machine for 3€, plates and fridge, but lacking kitchen utensils to prep and cook food. Maybe ok for breakfast?
Stayed 1 night in Jun 2025

10/10 Excellent

RAJKUMAR

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Huw

Stayed 3 nights in Jun 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1st room exceptional hot and air con not working, but room changed without hesitation by reception staff. Liked the shared facilities including washing machine and kitchen. Unfortunately the air conditioning in the rooms was poor. great central location, 2 minutes walk to Louisa metro.
Stayed 4 nights in Jun 2025

10/10 Excellent

axelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place i like it . A special the luggage storage
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 3 nights in Jun 2025

10/10 Excellent

Nemia

Travelled with partner
Liked: Cleanliness, amenities
nice location and clean hotel
Stayed 3 nights in May 2025

10/10 Excellent

Evangelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in this place, very convenient to most sightseeing places in Brussels..
Stayed 1 night in May 2025

2/10 Terrible

maria, surprise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I was so disappointed about this hotel I wanted to give them a good rating but I’m so mad I was charged twice one in my master card then boa Credit card I called Expedia, Expedia called city box, they kept saying I was only charged one time I have receipts to show them I sent it to Expedia, still denying that I was charged twice
Stayed 1 night in May 2025

10/10 Excellent

Licen, PALO ALTO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great hotel with convenient check in and check out. Its kitchen and laundry are plus for travelers.
Stayed 2 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Feb 2025

10/10 Excellent

Adesola Oladapo Olapade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in the right location, you don't have to travel to visit place. Everything is around you that you want. The facility is clean and the staff are great and helpful.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service, room comfort

Just two issues but all was good

Hotel is centrally located in Brussels (closest metro line is Louise but also extremely walkable if you are up for a little exercise). Hotel is very modern and self check in and out machine… very convenient, rooms are great (we got the one next to the street, which is fine but during like festivals or events, the sound can be bad.. 😅) However two issues staying here recently (at least 1st week of May 2025)… 1. Entire Hotel turned up the heaters so the room gets hot (you can manually shut it off but some of heat will still flow inside). Therefore this is a “centrally” controlled Cooling/Heating hotel even though you have options to either turn on A/C or Heating.. So had to crack open the window but at the time, too much craziness was happening so it was noisy 2. Bathroom is tiny.. and the shower itself, the water pressure was a bit weak and also the drain itself is clogged… they need to make sure there isn’t a pool of water hovering and waiting to be drained out 3-5 mins afterwards, it should be microseconds that the water should drain out… maybe too many hairs from previous guests?? Otherwise, good stay, especially solo
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for what you pay for
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronnelle

So, this is advertised as a sustainable building. I was not exoevting much, but I was happily surprised. There's no TV, phone or other amenities, but there is great speed WiFi and a hairdryer. The room is modernly designed. I really enjiyed my stay! Oh! The bed is sooooo comfortable. The room I was booked in had a large wondow, so great lighting. The hotel is in a prome location, near the high street. Therefore, numerous stores, restaurants and access to public transport. This will be my go to for my furire Belgium stays. The check-in process is quite quick- all computerised, however there is a host office near by if you need support.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gitta

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Neliwati

Liked: Cleanliness, staff & service, property conditions & facilities
We got family room with bug window view
Stayed 3 nights in Apr 2025

4/10 Poor

Katia

Stayed 2 nights in Jan 2025

8/10 Good

Tereza

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

extremely satisfied here

excellent and modern lay/set up. will rebook if we have to visit brussels again :)
Stayed 2 nights in Apr 2025