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Citybox Brussels

3.0 star property

Photo gallery for Citybox Brussels

Reception
Meeting facility
Reception
In-room dining
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

View map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, European Union Parliament Building
    ‪19 min walk‬
  • Place, La Grand Place
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

8.4 out of 10
Very good
(39 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$159
includes taxes & fees
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About the area

Brussels

With a stay at Citybox Brussels, you'll be centrally located in Brussels, a 2-minute drive from Avenue Louise and 6 minutes from La Grand Place. .This hotel is 1.6 mi (2.6 km) from European Union Parliament Building and 3.1 mi (5 km) from Tour & Taxis.

What's nearby

  • Avenue Louise - 1 min walk - 0.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • Manneken Pis Statue - 18 min walk - 1.6 km
  • European Union Parliament Building - 19 min walk - 1.7 km
  • La Grand Place - 4 min drive - 1.9 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬2 min walk
  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Loui Bar - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business center, steps from Avenue Louise
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
Make yourself at home in one of the 246 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks, and housekeeping is provided weekly.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Limited parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 619 reviews
Rating 8 - Good. 164 out of 619 reviews
Rating 6 - Okay. 67 out of 619 reviews
Rating 4 - Poor. 27 out of 619 reviews
Rating 2 - Terrible. 16 out of 619 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant comment on parking since i didnt have a car but everything else was great! Excellent helpful staff too
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Ka Ying

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Out of the 4 nights I have stayed in the property, the first half were troubling, but the second half was acceptable. The top floor room I was first assigned to didn't have functional air circulation (warm humid air was expressed even if the aircon was turned to max setting). Fortunately, under the help of the hotel staff I was moved to a lower floor. However, there was a power issue on the floor the next night and it wasn't fixed until beyond midnight. The staff member was being as helpful as they can, but there weren't enough staff to manage a separate customer issue as well as the power issue (which affected more rooms). The room reminds me of another hotel brand which are also minimalistic in branding and services, but unfortunately my experience in Citybox Brussels has deterred me from choosing the brand in other cities, which is a shame. I do have to say I am thankful for the in-house staff which tried their best to troubleshoot things, and the room itself is fine (furniture and interior design wise) but the rooms are inconsistent in quality, so the opinions are polarizing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lise

Stayed 8 nights in Jul 2025

10/10 Excellent

ermelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 3 nights in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location

Fantastic location for a few days in Brussels, room had everything I needed!
Stayed 3 nights in Jul 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness
Very basic, but okay
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher L

Travelled with family
Way to simple for my taste, no TV and lack of amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jacinto, Whitby

Liked: Cleanliness, amenities, property conditions & facilities
First time we booked in a modern, self-service hotel in Brussels known for its affordable design, convenient location, and efficient check-in/out process. It was a blast while it was near places we wanted to go to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Omar

Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time being there and it is just lovely and amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jagmohan

Stayed 2 nights in Jun 2025

10/10 Excellent

Vivian

Stayed 1 night in Jun 2025

6/10 Okay

Felim

Business traveller
Self service check in experience is not straightforward. Easy to make mistake. GUI needs work Soap dispenser was empty in Bathroom. Was not sure tap water was potable/drinkable in Brussels. No water bottle machine in Hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Min Hui

Stayed 2 nights in Jun 2025

10/10 Excellent

Reniel, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, rooms were clean and modern.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabali

Stayed 3 nights in Jun 2025

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels Hotel for a non eventful Saturday night was expensive. Citybox is exactly what it says. You are in a box. While I would understand it if it was to keep costs down, it wasn't cheap. It also was in an ok region, but nothing special was at the doorstep to make this a prime location.it wasn't horrible, but over priced. If i win the lottery, I might consider staying again, as it had facilities that required paying for, like laundrette for 7€, coffee machine for 3€, plates and fridge, but lacking kitchen utensils to prep and cook food. Maybe ok for breakfast?
Stayed 1 night in Jun 2025

10/10 Excellent

RAJKUMAR

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Huw

Stayed 3 nights in Jun 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1st room exceptional hot and air con not working, but room changed without hesitation by reception staff. Liked the shared facilities including washing machine and kitchen. Unfortunately the air conditioning in the rooms was poor. great central location, 2 minutes walk to Louisa metro.
Stayed 4 nights in Jun 2025

10/10 Excellent

axelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place i like it . A special the luggage storage
Stayed 2 nights in Jun 2025