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Staybridge Suites Williamsville Buffalo by IHG

3.0 star property

Photo gallery for Staybridge Suites Williamsville Buffalo by IHG

Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels, soap

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Breakfast included

Explore the area

View map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Eastern Hills Mall
    ‪6 min walk‬
  • University At Buffalo - North Campus
    ‪10 min drive‬
  • Walden Galleria Mall
    ‪13 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (1 King Bed and 2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Accessible Bathtub (1 King Bed and 2 Double Beds)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Mobility Accessible Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Mobility Accessible Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Double Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (4 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (4 Double Beds)

  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible Bathtub, Kitchen (Comm, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible Bathtub, Kitchen (Comm, Mobil, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

Buffalo

When you stay at Staybridge Suites Williamsville Buffalo by IHG in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 9.4 mi (15.1 km) from Buffalo Zoo and 14.7 mi (23.6 km) from KeyBank Center.

What's nearby

  • Eastern Hills Mall - 6 min walk - 0.6 km
  • Samuel’s Grande Manor - 4 min drive - 4.7 km
  • Millard Fillmore Suburban Hospital - 4 min drive - 4.4 km
  • University At Buffalo - North Campus - 10 min drive - 10.9 km
  • Walden Galleria Mall - 13 min drive - 14.6 km

Getting around

  • Buffalo-Depew Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Duff's Famous Wings - ‬14 min walk
  • ‪Wind Japanese and Thai - ‬7 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Neat - ‬16 min walk

About this property

Staybridge Suites Williamsville Buffalo by IHG

Suburban hotel with free breakfast and airport shuttle service
Staybridge Suites Williamsville Buffalo by IHG offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Premium TV channels and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a fireplace in the lobby, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Williamsville Buffalo by IHG. A complimentary on-the-go breakfast is served daily.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Buffalo? This hotel has 250 square feet (23 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary on-the-go breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Reviews

Staybridge Suites Williamsville Buffalo by IHG Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 139 out of 1003 reviews

Reviews

8/10 Good

Theron

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was under a renovation but nice and clean and staff was very friendly
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Stayed 1 night in Jun 2025

8/10 Good

Daisy

Travelled with partner
Liked: Staff & service
The mattress cover was dingy and gross looking but the rest of the sheets look good. The room was okay not top end but worked for the 1 night we stayed.
Stayed 1 night in Jun 2025

2/10 Terrible

Kokeb

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel under construction has a lot of dirt and didn’t notice me before I arrived. And they said will arrange for me shuttle but no one arranged for me almost I was missing my flight.
Stayed 3 nights in Jun 2025

6/10 Okay

Chanjin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under construction, no breakfast.
Stayed 2 nights in Jun 2025

4/10 Poor

peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is being rehabbed. It is a building site.
Stayed 1 night in Jun 2025

2/10 Terrible

Barry

Expedia did not inform me that the hotel was in total renovation mode with no pool, no loby, and no breakfast. We ended up having to stay elsewhere. This was the worst service ever by Expedia. The hotel had to phone me to let me know of the situation.My use of Expedia will quite possibly end due to this.
Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should not be open to the public at the moment. It is under construction. Extreme construction. The lobby is full of construction materials as well as the rest of the hotel. The hallways are full of building supplies, dirty, paint and plaster. I paid for a suite and my first room had no running water, exposed outlets and wires, the counter wasn’t finished. The tub had dirt, garbage and footprints in it. The floor was covered in dirt and plaster.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Even though it was under construction the room was clean. We got there after midnight and our original room the key card wouldnt work. We got a huge upgrade to a suite with a jacuzzi tub which we really enjoyed. The upgraded hotel will be super!
Stayed 1 night in Jun 2025

6/10 Okay

Chevelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under complete renovation and needs to be closed during this time. No amenities available, no cook tops in the room, no carpeting, dust and dirt everywhere. The new update will be great but, in the meantime, close the hotel during renovations.
Stayed 1 night in May 2025

2/10 Terrible

aric

Travelled with family
Disliked: Cleanliness, amenities
Property is under construction and most of hotel amenities where not usable and rest was unfinished and dilthy
Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL, colorado Springs

Travelled with partner
Liked: Cleanliness
Although listed as a Buffalo Airport Hotel, it turned out not to be honored by tour company for shuttle pickup. Ended up having to get a rental car.
Stayed 2 nights in Apr 2025

8/10 Good

Michael R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great other than the renovations
Stayed 2 nights in Jun 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think this place is closed for renovations. Or it should be until renovations are complete. This might be a problem with Expedia and not the hotel or chain. The clerk seemed surprised when we walked in that anyone would walk in. The key card machine was only able to produce one card for us after multiple tries. The hot water was not properly connected in the shower. I could see where it leaked. No carpet anywhere, everything ripped up. Just a construction site. Glad it's behind us. You should not be open for business in this condition.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

2/10 Terrible

Crisilda

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to share our experience during our recent stay and honestly, it was really disappointing for us as a family. When we arrived, we found out the hotel was undergoing renovations, which made it really hard to move around, especially with kids. It didn’t feel safe or relaxing, and we were only informed about this just two days before the journey, although we had made the booking one month in advance. What made it worse was that breakfast was canceled for our entire stay. We had booked with the understanding that breakfast was included, and it’s a basic part of the hospitality we were counting on. When we tried to talk to the manager about all of this, he was surprisingly rude. Instead of trying to help, he told us we could just cancel our booking with no apology or effort to make things right. That felt really unfair and dismissive. As it was difficult to find a new hotel at the eleventh hour, also the prices would be skyrocketed. We were really looking forward to this trip, but the experience left us frustrated. I hope you’ll take this feedback seriously so future guests don’t have to go through the same. Furthermore, given the level of inconvenience and the overall experience, I kindly request a full refund for our stay. We believe this is a fair ask considering the disruptions and the lack of basic services that were promised at the time of booking.
Stayed 2 nights in May 2025

4/10 Poor

eliahu

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is a construction site, full of dust.
Stayed 3 nights in May 2025

4/10 Poor

Luz

Liked: Room comfort
Disliked: Property conditions & facilities
Should have been closed during renovations because it wasn’t safe and the elevators were very dirty
Stayed 1 night in May 2025

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had I known this property was going through a major renovation, I would have never booked it. I feel Expedia should know about these things. Upon entering to check out a room , the associate showed me a room with a hot tub and I told her it looked fine. When we came back later to officially check in, she told me that all hot tubs were going to be removed and that the one in the room she showed me wasn't working. So, we we given another room. The toilet seat looked very worn & my wife had to wipe it down every time she used it. A light bulb was out in the room & I had to go to the front desk and get a new one. There was no soap at the sink. The eyes on the stove were at angles. I had to empty my own trash. The only breakfast was a bottle of water, biscuit and danish. And, that was only one day of the stay. The other days a sign was put out saying "no breakfast today." That's inexcusable!! When asking for more towels, etc, I was told they didn't have any clean ones and to come back. Trust me, we were only 1 of maybe five rooms occupied. One associate would give us water, in lieu of no breakfast. But the manager told me one day, "we don't give water, we only sell it." Trash in the public bathroom hadn't been emptied in several days, nor in the fitness room. Overall, it was a disaster but I didn't know how to change hotels with Expedia and didn't want that hassle either.
Stayed 4 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities
WARNING. This hotel is currently under construction and you do not have any amenities (the whole place is literally torn apart). I tried to contact them directly several times the day of my visit for assistance but could not get through. I had to call an off site representative for directions to get a shuttle. You still have to talk to someone at the hotel to request a pick up with the shuttle. It took multiple back to back calls after I was sitting at the shuttle pickup in the cold rain for someone to finally pick up. I appreciated my room upgrade to a suite, however it was dirty (sheets and blankets on bed were stained). Very stressful all around after a long stressful travel day.
Stayed 1 night in May 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL STAY EVER!!

This was th worst hotel stay I ever experienced. The hotel was being renovated and should have not offered rooms during the renovation. We were only told of the renovation days before our arrival and since it was graduation weekend, it was impossible to find another suitable hotel. The lobby was completely torn apart and instead of a free full breakfast, we were offered a breakfast to- go which consisted of a microwaved breakfast sandwich, two mini muffins, an apple, and a bottle of water. I had to wade through construction just to get a cup of coffee every morning which was never stocked properly. Every morning we were woken by Jack hammers removing the old flooring. The room itself was bad. Wallpaper was peeling off the walls, the carpet was badly stained and the pullout sofa was not usable and my grandson had to sleep on the sofa. My daughter was supposed to stay at the same hotel but as soon as she walked in, she felt sick from the smell of the old tile adhesive. She ended up cancelling and had to stay with relatives. Unfortunately, we had nowhere else to stay. I really think they should have offered a substantial discount because of the situation. Just another example of corporate greed.
Stayed 6 nights in May 2025

10/10 Excellent

Angelo

Stayed 1 night in May 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025