Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Poolside bar
Creator video - submitted by K & S Vacations LLC
Reception
Coffee shop
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Puerto Paraiso Mall
    ‪5 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(135 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (U)

8.8 out of 10
Excellent
(370 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(103 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (Grande (U))

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (Standard, M)

9.6 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (M)

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (Tropical View, C)

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (C)

8.4 out of 10
Very good
(58 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (Grande, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds
  • Free Wi-Fi

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(33 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (Grande | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Ocean View (Elite Club, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Cabo San Lucas

Located in Cabo San Lucas (El Medano Ejidal), Hotel Riu Palace Baja California - Adults Only - All Inclusive is within a 10-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 1.6 mi (2.6 km) from Marina Del Rey and 6.4 mi (10.2 km) from Santa Maria Beach.

What's nearby

  • Medano Beach - 2 min walk - 0.2 km
  • Cabo San Lucas Bay - 14 min walk - 1.2 km
  • Plaza San Lucas - 3 min drive - 2.0 km
  • Puerto Paraiso Mall - 5 min drive - 3.9 km
  • Luxury Avenue - 6 min drive - 5.0 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 37 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪La misión - ‬7 min walk
  • ‪Promenade - ‬7 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 602 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a complimentary water park, and a health club. This Art Deco property also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite at Promenade, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Promenade - This buffet restaurant serves breakfast, lunch, and dinner.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Yu Hi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3098 out of 4925 reviews
Rating 8 - Good. 1011 out of 4925 reviews
Rating 6 - Okay. 446 out of 4925 reviews
Rating 4 - Poor. 168 out of 4925 reviews
Rating 2 - Terrible. 202 out of 4925 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paramjit Singh

Stayed 5 nights in Jan 2026

10/10 Excellent

Diana Cely Guerrero

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was very nice and helpful! Great service throughout my stay
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 4 nights in Jan 2026

8/10 Good

E'Thell, Triadelphia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Staff was very friendly, the room was clean. Would highly recommend
Chilling by the poolside
Stayed 4 nights in Jan 2026

6/10 Okay

Kimesha Sherelle

Stayed 4 nights in Jan 2026

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was very clean, attentive staff
Stayed 7 nights in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful, it was spacious, very clean, and it had everything we could want. All the staff was great, and all the restaurants were really excellent. The beach and pool areas were wonderful as well. I would rate five stars except the noise echoed in the halls at night so rude, inconsiderate guests who were laughing and shouting late at night woke us up repeatedly four of our six nights.
Stayed 6 nights in Jan 2026

6/10 Okay

Anthony Dean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pulling up to the Riu, the outside looks almost as if they took over a prison compared to the properties adjacent. That said, the reception area was quite nice, as was the rest of the interior of the property, including the rooms, which were nicer than expected! The food at this resort was... lacking. But it's also on the budget end of the all-inclusive package programs, so at the price it's offered for, it wasn't outside the realm of expectation too badly. Terrible coffee at breakfast, but a decent bloody mary. A relatively quick omelette station but less-than desirable Mexican breakfast favorites (chillaquilles, chorizo and eggs, breakfast burritos). We were surprised to have name-brand liquor bottles in our room upon arrival but then were bummed to find no snacks in the room at all, only drinks in the fridge (which was nice! XX beer, Pepsi (and diet), 7 up, tonic, soda water), and large bottles of water were an added plus. As a chef, some might think I'm picky and snobby about the food. I'm not, but I was disappointed in the QUALITY of the ingredients. Breakfast sausages felt like they were 99% filler starches, breakfast breads and pastries were cardboard. The best food in the joint that we tried was at the Cappuccino bar (the green juice, cups of diced fruit in the morning, iced lattes in the afternoon, and we got fries from the snack shack by the pool multiple times a day, always hot, never stale, to match the snack shack tacos (which were great!)
Stayed 3 nights in Jan 2026

10/10 Excellent

Megan, Palisades Pk

Stayed 7 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 4 nights in Jan 2026

8/10 Good

Nikole, Bettendorf

Stayed 5 nights in Jan 2026

8/10 Good

Mira

Stayed 5 nights in Jan 2026

10/10 Excellent

George

Stayed 4 nights in Jan 2026

6/10 Okay

Audicee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very helpful! They were able to help us with what we needed , it was a beautiful hotel but i probably could’ve stood somewhere cheaper because i still had to end up leaving to go get food due to it not being the most pleasant food . That would’ve probably evened it out for me would give 5 stars if it wasn’t for the food and drinks . Sodas in the fridge maybe we’re old ? When opened they were flat .
Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Stayed 4 nights in Jan 2026

10/10 Excellent

Justin Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amenities. Plus you get to go to other hotels
Stayed 4 nights in Dec 2025

4/10 Poor

Dexter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff members weren’t too
Stayed 3 nights in Jan 2026

10/10 Excellent

Shontae Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great food and fun parties!
Stayed 4 nights in Jan 2026

10/10 Excellent

Janell

Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and the staff!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Tout était parfait ! Le service du personnel excellent. La nourriture était abondante et variés et meilleures que dans les restaurants. L'ambiance 👌 La propreté partout. Je recommande fortement. Nous y retournons 2 fois cette année.
Stayed 6 nights in Jan 2026

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was clean
Stayed 7 nights in Jan 2026

2/10 Terrible

Tamara Ann

Disliked: Cleanliness, amenities, property conditions & facilities
The property was poorly maintained and did not meet basic expectations for cleanliness or service. The pool area was in significant disarray, with dirty towels piled up, garbage scattered on the ground and in planters, and very limited food availability. Birds were actively flocking to food left on the pool deck, which created an unsanitary environment. The pool furniture was worn, torn, and visibly soiled with bird droppings. The advertised partial ocean view was misleading; the room primarily overlooked a field. The bedding linens were stained, and the room itself felt old, worn, and in need of refurbishment. Due to these conditions, I checked out less than three hours after arrival. The check-in experience was equally disappointing. Staff did not offer assistance with luggage, nor was there any explanation of resort amenities or services. Following my stay, RIU was dismissive of my concerns and did not meaningfully address my complaints. Overall, this was an extremely disappointing experience. While the property may work for some travelers with lower expectations, I would not recommend this hotel.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mealinda, Minden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff, high quality food in the Asian restaurant and buffet. The hotel and grounds were well cared for and the entertainment staff and shows were outstanding. This was our third stay in a Riu property and we will continue to stay with Riu!
Stayed 4 nights in Jan 2026