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Aparthotel

Citysider Cairns

3.5 star property

Photo gallery for Citysider Cairns

Exterior
Outdoor pool, pool loungers
One Bedroom Apartment with Pool View | Terrace/patio
32-inch LCD TV with digital channels, TV, Netflix
32-inch LCD TV with digital channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
17A Upward Street, Cairns, QLD, 4870
  • Place, Cairns Performing Arts Centre
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪9 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Two Bedroom Apartment

32-inch LCD TV with digital channels, TV, Netflix

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

32-inch LCD TV with digital channels, TV, Netflix

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment With Pool View

In-room safe, individually decorated, individually furnished

One Bedroom Apartment With Pool View

  • Sleeps 3

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 5

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About the area

Cairns

With a stay at Citysider Cairns in Cairns (Cairns Central Business District), you'll be within a 5-minute drive of Cairns Esplanade and Reef Fleet Terminal. .This aparthotel is 0.5 mi (0.9 km) from Cairns Private Hospital and 0.6 mi (1 km) from Cairns Base Hospital.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Performing Arts Centre - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 9 min walk - 0.8 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Night Markets - 16 min walk - 1.4 km
  • Esplanade Lagoon - 18 min walk - 1.5 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Muddy's Cafe - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Rocco - ‬13 min walk
  • ‪Cock & Bull - ‬12 min walk

About this property

Citysider Cairns

Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride on the shuttle (surcharge), which operates within 20 kilometers.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 20 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Car not required
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 45 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 45.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 149 reviews
Rating 8 - Good. 56 out of 149 reviews
Rating 6 - Okay. 12 out of 149 reviews
Rating 4 - Poor. 2 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RuMaNa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, amenities, location everyone was extra ordinary. Felt like home.
Stayed 3 nights in Dec 2025

10/10 Excellent

marilyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The owners were lovely, helpful and friendly and they couldn't do enough to make me feel welcome and to enjoy my time in Cairns.
Stayed 3 nights in Oct 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, the staff are very helpful and friendly. Perfect place for me to stay
Stayed 4 nights in Nov 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
They rooms were perfect ,and the staff were amazing ,very helpful,and it is a lovely quiet place to stay,loved it
Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, amenities
Apartment was spotless with all amenities including a/c not just kitchen but also in the bedrooms. Close to Eaplanade only 5min by car. Owners extrememy helpful. He also took my large heavy luggage up the stairs 🙂
Stayed 4 nights in Oct 2025

6/10 Okay

Matthew

Walking distance to all things in Cairns.
Stayed 9 nights in Oct 2025

10/10 Excellent

Liam

Stayed 4 nights in Sep 2025

10/10 Excellent

shane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heinrich and his wife were great hosts. Beautiful clean apartments close to the Esplanade. We stored our baggage with them when we arrived and before leaving as our flights arrived early and left late. They gave us really great local recommendations for trips and local fresh barramundi. The apartment is gated for extra security and is well stocked with a kitchen, tea, coffee and the essentials. It was a lovely week in Cairns.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Managers friendly and helpful going the extra mile to make guests feel welcome and the stay very relaxed and enjoyable. Property landscaped beautifully and well maintained.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness
Property is within walking distance of CBD and esplanade. Apartment was comfortable and had all amenities and appliances we needed. Only small things were that the curtains in bedrooms are not blockout, and light comes in as soon as sun is up, and in general the apartment is getting quite tired and needs a facelift (new shower head, noisy front door, replace silicone, chipped tiles etc).
Stayed 7 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, room comfort
We had a perfect stay at Citysider Holiday Apartments! The apartments were very spacious and ideal for our family with small children. Everything was clean, comfortable, and well-equipped. While the location isn’t the most central, everything is still within walking distance if you don’t mind a bit of a walk. A special thanks to Manager Heinrich – he was incredibly helpful and friendly, truly going above and beyond to make our stay enjoyable. Highly recommended!
Stayed 13 nights in Jul 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, amenities
We had a good stay here, was only a 1k walk to the Esplanade, shops were also close by. Fairly clean in the unit, did find some things left by previous guests. If offering a clean/sheet change after a 7 day stay, perhaps this could be done in the middle of the stay, as we had 8 nights and it didn't happen.
Stayed 8 nights in Jul 2025

8/10 Good

Pranjal, Newcastle

Travelled with family
Liked: Property conditions & facilities
Need elevator after long day of sight seeing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Staff were very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naib

Travelled with family
Liked: Cleanliness, room comfort

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

Good value for money!

We had a very comfortable apartment, albeit a bit dated but perfectly functional. The saltwater pool is a gem and the garden areas beautifully landscaped. It was a little out of the centre of Cairns and with no nearby public transport that could be a problem for some.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, amenities
Great place
Stayed 7 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort

Good few days stay!

Citysider was very good, apt clean, everything you could need, couple running it helpful and pleasant. Was a steady knocking sound in our bedroom all night! No idea what it was! Forgot to mention it!!
Stayed 4 nights in Sep 2024

6/10 Okay

Nell

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice and helpful managers. Nice and clean. Good location- a bit of a walk into city but good taxis. Beds comfortable and clean linen but furniture very old and stove needs replacing.
Stayed 8 nights in Aug 2024

10/10 Excellent

HUIWEN

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024