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Holiday Inn Cairo Citystars by IHG

5.0 star property

Photo gallery for Holiday Inn Cairo Citystars by IHG

Meeting facility
Reception
Café
4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪12 min walk‬
  • Place, Baron Empain Palace
    ‪5 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Pool View

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking, Pool View

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Smoking, Pool View

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

Similar properties

Fountain
Hilton Cairo Heliopolis
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.3 out of 5, Excellent, 630 reviews
The price is NZ$286
includes taxes & fees
28 Feb - 1 Mar
Hilton Cairo Heliopolis

About the area

Cairo

With a stay at Holiday Inn Cairo Citystars by IHG in Cairo (Nasr City), you'll be within a 15-minute drive of Citystars Heliopolis and Khan el-Khalili. .This family-friendly hotel is 9.2 mi (14.8 km) from Egyptian Museum and 9.5 mi (15.3 km) from Tahrir Square.

What's nearby

  • Citystars Heliopolis - 1 min walk - 0.0 km
  • City Center Shopping Mall - 12 min walk - 1.1 km
  • Tivoli Dome - 19 min walk - 1.6 km
  • City Centre Almaza Shopping Mall - 5 min drive - 3.1 km
  • Baron Empain Palace - 5 min drive - 3.5 km

Getting around

  • Alf Maskan Station - 7 min drive
  • Moushir Tantawi Station - 13 min drive
  • Cairo Intl. Airport (CAI) - 18 min drive

Restaurants

  • ‪Caribou Coffee - ‬1 min walk
  • ‪Gaby's - ‬4 min walk
  • ‪Ayadina - ‬3 min walk
  • ‪Zööba - ‬4 min walk
  • ‪Indira Restaurant - ‬2 min walk

About this property

Holiday Inn Cairo Citystars by IHG

Luxury hotel with 4 restaurants connected to a shopping center in Cairo
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Indian cuisine at Indira Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cairo? This hotel has 1487 square feet (138 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,487 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to February 10 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 404 reviews
Rating 8 - Good. 134 out of 404 reviews
Rating 6 - Okay. 49 out of 404 reviews
Rating 4 - Poor. 23 out of 404 reviews
Rating 2 - Terrible. 30 out of 404 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Walid, sterling hts

Been there few times always the most convenient since its next to the citystarsmall
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel as it was right next to the mall
Stayed 3 nights in Oct 2025

2/10 Terrible

Abdulrahman

Stayed 1 night in Sep 2025

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me i have been going to Cairo for many years and i don't know how i skipped this hotel! Perfect location, next door for City Stars mall. Clean, Good service. Will definetly be my 2nd house in Cairo
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Fort Lee

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2025

10/10 Excellent

SATISH

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is adjoining very big shopping mall. SO many restaurants and shops nearby. Best service.
Stayed 5 nights in Sep 2025

10/10 Excellent

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and good service
Stayed 1 night in Sep 2025

6/10 Okay

Ghada, Sacramento

Liked: Cleanliness, amenities
Location is great. Attached to the mall for a great shopping and dining experience. Staff were generally friendly, but I didn't like the talkative receptionist (Mostafa I think is his name), his answers were quiet irritating, for example he asked for my ID, I asked of he will only take a copy? The amswer was: "What do you think I will do with it?" All answers were like that, and I found it disturbing and rude. Ither than that, security, housekeepers, concierge ,...etc were great. The furniture was quiet old, the minibar's shelf was broken, but the AC worked really well, and in spite of being old, the facility was relatively well maintained. The bedsheets were great as expected, and the bed was nice (not the best mattress), but overall it was cozy and clean. Cleanness was unquestionable, and it was very quiet, lovely quiet actually. TV chanmels had a lot of varieties, which was awesome. Never had the time to try the restaurant or the gy, spa...etc. maybe next time. Parking was excellent, except for the terrible entrance and tight tunnels. But there were plenty of places, and one of the managers was kind enough to have one 0f the staff bring it to the top. He was also very nice and polite (unfortunately I dont remember his name). So overall, I enjoyed my time, and I thank everyone who contributed in the experience. Yes...there is room for improvement, but I am still thankful for a safe couple of nights spent in Cairo.
Stayed 2 nights in Sep 2025

10/10 Excellent

ran, malvern

Stayed 14 nights in Jul 2025

8/10 Good

Tejas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Rheem

Stayed 3 nights in Jul 2025

6/10 Okay

Muzaffar

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Musbah

Stayed 2 nights in Jul 2025

10/10 Excellent

Amira

Travelled with family
Liked: Amenities
Helpful staff & services . Hotel located within the mall .
Stayed 1 night in Jul 2025

10/10 Excellent

Amira

Liked: Cleanliness, property conditions & facilities
Helpful staff . Nice accommodations & good food . Room service was quick & delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

khaled, Laguna niguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience especially staff in front desk & concierge was very professional & friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

khaled, Laguna niguel

Travelled with family
Liked: Amenities
It was a very good experience
Stayed 6 nights in Jun 2025

10/10 Excellent

Amira

Liked: Cleanliness, amenities, property conditions & facilities
Great location . Great staff & Food
Stayed 1 night in Jun 2025

10/10 Excellent

WADDAH EMAD EL, NEW YORK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location reception free upgrade for IHG Members and Platinum Expedia members upon availability
Stayed 5 nights in May 2025

10/10 Excellent

Rimounda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you was amazing stay
Stayed 1 night in May 2025

8/10 Good

Karina

Stayed 3 nights in May 2025

10/10 Excellent

Sisil

Stayed 3 nights in May 2025