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Tru By Hilton Cali Sur

2.5 star property

Photo gallery for Tru By Hilton Cali Sur

Exterior
Lobby
Reception
Standard Room, 2 Single Beds
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Av Panamericana con Cra 109, Cali, Valle del Cauca
  • Place, Jardin Plaza Shopping Center
    ‪15 min walk‬
  • Place, Pontificia Universidad Javeriana Cali
    ‪20 min walk‬
  • Place, Fundacion Valle del Lili
    ‪2 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Cali

With a stay at Tru By Hilton Cali Sur in Cali, you'll be in a shopping district, within a 5-minute drive of Fundacion Valle del Lili and Jardin Plaza Shopping Center. .This hotel is 10.6 mi (17 km) from Chipichape Shopping Center and 1.3 mi (2.2 km) from Centro Comercial Aventura Plaza.

What's nearby

  • Jardin Plaza Shopping Center - 15 min walk - 1.3 km
  • Pontificia Universidad Javeriana Cali - 20 min walk - 1.7 km
  • Fundacion Valle del Lili - 2 min drive - 1.5 km
  • Unicentro Shopping Center - 3 min drive - 2.6 km
  • Holguines Trade Center - 3 min drive - 3.0 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪La Casa Del Pandeyuca - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪La Trattorina - Jardin Plaza - ‬17 min walk
  • ‪Mis Carnes Parrilla - ‬15 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Tru By Hilton Cali Sur

Hotel in Cali with free breakfast and a fitness center
Tru By Hilton Cali Sur offers 98 air-conditioned accommodations with safes and irons/ironing boards. Beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Cali Sur. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift (111 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night
Up to 18 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 60000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 222126

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru By Hilton Cali Sur Cali
Tru By Hilton Cali Sur Hotel
Tru By Hilton Cali Sur Hotel Cali

Tru By Hilton Cali Sur Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 72 reviews
Rating 8 - Good. 14 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very frenly and ready to help with any question . The brekfast was the best breakfast ever.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have had a wonderful experience. From the staff to the service to the food and to the location….we recommend it for anyone coming to Cali Colombia…..We will see them again in December
Stayed 15 nights in Aug 2025

10/10 Excellent

Luis F

Stayed 3 nights in Aug 2025

6/10 Okay

Yvette

Travelled with partner
Liked: Staff & service
The first thing I noticed is that the main lobby to check in smells like food fish. Staff is very friendly. Our room was a bit small for us. My husband is a tall person we felt a little cramped. Our window was facing the noisy street. I liked that around the corner you have places to eat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

6/10 Okay

juancarlos

Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

SHANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best fresh breakfast buffet! Every employee was very kind and helpful. Downside was the refrigerator...takes too long to cool anything Loved the beds and especially bed linens/covers. The best!
Stayed 7 nights in Aug 2025

10/10 Excellent

Wilmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and located in a great area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Julieth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción, limpio y tranquilo. Buen buffet para el desayuno.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 6 nights in Aug 2025

2/10 Terrible

DANILSON

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Onaldo Benkos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diego A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen tiempo en Cali

Es una muy buena opción para disfrutar el sur de la ciudad de Cali. con buenas vías de acceso, un desayuno completo con muchas opciones. El Hotel está casi nuevo, y se siente en el ambiente esa frescura de las instalaciones que unido con la amabilidad de su personal hicieron de la estadía algo muy especial. *****
Stayed 3 nights in May 2025

10/10 Excellent

MARJORIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in May 2025

10/10 Excellent

Cecilia, Naples

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy, clean, excellent customer service, great for a short stay!
Stayed 5 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

TAMIRA

Stayed 3 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Catalin, Beverly Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 11 nights in Mar 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Albeiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025