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The Donna Portals

5.0 star property

Photo gallery for The Donna Portals

Exterior
Penthouse
Junior Double Room, Balcony, Beach View | View from room
Penthouse | View from room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle Falconer 19, Calvia, 7181
  • Place, Cala de Portals Nous
    ‪2 min walk‬
  • Place, Puerto Portals Marina
    ‪8 min walk‬
  • Place, Illetas Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪19 min drive‬

Room options

View all photos for Double Room (by Marcel Wanders)

Double Room (by Marcel Wanders) | Bathroom

Double Room (by Marcel Wanders)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room | View from room

Beach Level Room

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

View from room

Penthouse

  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite

Naughty Suite

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite

Games Suite

  • Mountain view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | View from room

Spa Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Marcel Wander Room

Minibar, in-room safe, individually furnished, desk

Marcel Wander Room

  • Sleeps 2

View all photos for Junior Suite With Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Sea View

  • Sleeps 2

View all photos for Naughty Suite

Minibar, in-room safe, individually furnished, desk

Naughty Suite

  • Sleeps 2

View all photos for Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Balcony (by Marcel Wanders)

Minibar, in-room safe, individually furnished, desk

Executive Double Room, Balcony (by Marcel Wanders)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Side Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Side Sea View

  • Sleeps 2

View all photos for Junior Suite Panorama SV

Minibar, in-room safe, individually furnished, desk

Junior Suite Panorama SV

  • Sleeps 2

View all photos for Marcel Wanders Executive

Minibar, in-room safe, individually furnished, desk

Marcel Wanders Executive

  • Sleeps 2

View all photos for Beach Level Room

Minibar, in-room safe, individually furnished, desk

Beach Level Room

  • Sleeps 2

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About the area

Calvia

With a stay at The Donna Portals in Calvia (Portals Nous), you'll be a 4-minute drive from Puerto Portals Marina and 7 minutes from Port of Palma de Mallorca. .This beach hotel is 3.8 mi (6.1 km) from Cala Mayor Beach and 3.9 mi (6.3 km) from Katmandu Park.

What's nearby

  • Cala de Portals Nous - 2 min walk - 0.2 km
  • Playa Oratorio - 5 min walk - 0.4 km
  • Puerto Portals Marina - 8 min walk - 0.7 km
  • Marineland Mallorca - 16 min walk - 1.4 km
  • Illetas Beach - 4 min drive - 2.8 km

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Son Costa-Son Fortesa Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 25 min drive

Restaurants

  • ‪Cappuccino - ‬15 min walk
  • ‪Lobster Club - ‬19 min walk
  • ‪Tahini Sushi - ‬14 min walk
  • ‪Wellies - ‬16 min walk
  • ‪Tutti Sensi - ‬17 min walk

About this property

The Donna Portals

Luxury hotel on the beach, with seasonal outdoor pool
The Donna Portals offers 64 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include desk chairs. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 64 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Astir, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 11 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11 AM.
Astir - Onsite restaurant.
Wellness - Onsite bar. Open daily.
Champagne - Onsite Champagne bar. Open daily.
Selini - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Area shuttle
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 35 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11 AM for a fee: EUR 38 for adults and EUR 18 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Astir
  • Champagne
  • Selini
  • Wellness

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Natural pool
  • Paddleboard
  • Pilates classes
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Water sports equipment
  • Wine tours
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 38 for adults and EUR 18 for children
  • Covered valet parking fee: EUR 35 per night
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only

The Donna Portals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 180 reviews
Rating 8 - Good. 37 out of 180 reviews
Rating 6 - Okay. 3 out of 180 reviews
Rating 4 - Poor. 4 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
My stay at The Donna Portals var really good. I got a nice upgrade on arrival, rooms clean and neat. Service was outstanding with being driven to the padel courts or to the harbour free of charge. On the points to improve, the room had a bit of a smell from the shower sewage, and the walls are thin so you hear when the doors to nearby room closes with quite a bang. Otherwise all very good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, on a great loa rui
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
It right beside the beach
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view, staff was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12/10 We love Donna portals and will definitely come back. It’s our favourite hotel in Europe
Stayed 8 nights in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 4 nights in Sep 2025

10/10 Excellent

Ben

Stayed 7 nights in Aug 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, very clean, quiet hotel. Staff were excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Harrison

Stayed 5 nights in May 2025

8/10 Good

Lily

Stayed 3 nights in May 2025

8/10 Good

Özlem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Grunde ist das Hotel ein sehr gutes und sauberes Hotel. Das Personal ist super nett. Das Restaurant vom Hotel kann ich leider nicht empfehlen. Preis-Leistung ist absolut nichtgerechtfertigt. Das Hotel liegt direkt am Strand die liegen kosten extra. Zwei liegen und ein Schirm lagen bei 22,50€ pro Tag, jedoch konnte man auch mit dem Handtuch auf dem Sand liegen ohne weiteren Kosten. Die Preise im Hotel fand ich persönlich auch zu erhöht. Aber im Großen und Ganzen war das Hotel gut, sauber, ruhig und die Lage war super.
Stayed 8 nights in May 2025

8/10 Good

Andrew Ian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean ,staff very polite but service not great
Stayed 4 nights in Apr 2025

10/10 Excellent

Vishali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff was amazing
Stayed 6 nights in Mar 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Mallorca

Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Stayed 7 nights in Nov 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property but lifts are slow and a little old. Spa is great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yarden

Liked: Amenities, property conditions & facilities
Service was unmatched, wish we could stay longer!
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the location ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Stayed 5 nights in Sep 2024