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BIO Hotel - Hotel Quinta da Serra

5.0 star property

Photo gallery for BIO Hotel - Hotel Quinta da Serra

Exterior
Front of property
Breakfast, lunch, dinner served; Portuguese cuisine, sea views
Junior Suite, 1 Double Bed with Sofa bed | Living area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Estrada do Chote 4/6, Jardim da Serra, Camara de Lobos, 9325-140
  • Place, Cabo Girao
    ‪11 min drive‬
  • Place, Formosa Beach
    ‪12 min drive‬
  • Place, Madeira Congress Center
    ‪14 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪32 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Single Room, 1 Single Bed

  • Garden view
  • 42 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Superior Single Room, 1 Single Bed

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

  • Garden view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$438
includes taxes & fees
1 June - 2 June
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About the area

Camara de Lobos

With a stay at BIO Hotel - Hotel Quinta da Serra in Camara de Lobos, you'll be 8.2 mi (13.2 km) from Madeira Casino and 8.8 mi (14.2 km) from Madeira Congress Center. .This family-friendly hotel is 9.3 mi (15 km) from CR7 Museum and 9.6 mi (15.4 km) from Funchal Marina.

What's nearby

  • Cabo Girao - 11 min drive - 8.4 km
  • Formosa Beach - 12 min drive - 9.5 km
  • Madeira Congress Center - 14 min drive - 12.9 km
  • Funchal Marina - 17 min drive - 13.6 km
  • Madeira Botanical Garden - 17 min drive - 16.7 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 31 min drive

Restaurants

  • ‪O Lagar - ‬8 min drive
  • ‪Santo António - ‬6 min drive
  • ‪Varanda do Pedregal - ‬10 min drive
  • ‪Apollo Cafe - ‬7 min drive
  • ‪Estalagem Eira do Serrado - ‬23 min drive

About this property

BIO Hotel - Hotel Quinta da Serra

BIO Hotel - Hotel Quinta da Serra offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Camara de Lobos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Portuguese cuisine at GREENVALLEY, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
GREENVALLEY - Overlooking the ocean and garden, this restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GREENVALLEY

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room

More

  • 4 floors
  • Built in 2003
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 4751

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Quinta da Serra Camara de Lobos
Hotel Quinta da Serra
Quinta da Serra Camara de Lobos
Quinta da Serra
Hotel Quinta da Serra
Bio Hotel Quinta Da Serra
BIO Hotel Hotel Quinta da Serra
BIO Hotel - Hotel Quinta da Serra Hotel
BIO Hotel - Hotel Quinta da Serra Camara de Lobos
BIO Hotel - Hotel Quinta da Serra Hotel Camara de Lobos

BIO Hotel - Hotel Quinta da Serra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 5 out of 129 reviews
Rating 4 - Poor. 1 out of 129 reviews
Rating 2 - Terrible. 0 out of 129 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was good and housekeeping staff pleasant and helpful. The Spa, pool and garden were also good. The hotel was let down through reception staff not being helpful, such as giving limited answers re transport, eg, such as telling us shuttle bus bus ran once a day Monday to Friday but failing to say there was a local bus 7 days a week that stopped at main gate. A voucher for a Welcome! free cup of tea or a glass of local cider that apparently only German guests had a taste for, was supplemented by another Welcome Gift! In the room of four tea & coffe sachets, with 2 small portions of milk that would be replaced as required at a cost of €4… There was also a bottle of water. The room contained no hotel info whatsoever so any questions required locating a member of staff who, apart from the afore mentioned reception staff, were difficult to find. The spa bar menu and the evening Henry’s bar menus were supposed to be similar but the evening one was very limited. We were told on our second night it was only possible to order wine by the glass in Henrys after being served a bottle by the restaurant manager the previous evening… To be fair, the buffet breakfast was good, as was the restaurant dinner we had. The restaurant manager was excellent and stood out against other staff, apart from the shuttle bus driver who was also very helpful. The hotel lacked a warm ambiance and had an air of the British Fawlty Towers tv series about it. This is not a 5 star hotel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ethahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Carbon neutral. Excellent breakfast.
Stayed 6 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!
Stayed 2 nights in Jul 2023

8/10 Good

Sanjib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean. Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.
Stayed 1 night in Jul 2022

6/10 Okay

Henry

Travelled with group
Liked: Cleanliness, staff & service

Hotel Quinta da Serra

A nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.
Stayed 5 nights in Mar 2022

10/10 Excellent

Glyn, Crewe, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Quinta

the service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and the quiet location. The indoor swimming pool was lovely.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

norma, edinburgh

Liked: Cleanliness, room comfort

Hotel is so high in the hills.

Hotel was cold. Staff not welcoming Very corporate and impersonal. The weather was terrible which didn't help but it wasn't a memorable experience in comparison to the other places we stayed in Madeira

10/10 Excellent

Mo, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful setting. Calm quiet atmosphere

The staff are courteous and friendly and helpful. If they were unable to help directly they could always advise where you might get the help you needed. We enjoyed our stay but did find a big disadvantage that as it was 3-4 miles inland from the express way on very difficult roads you didn't want to go into the town after dark. This meant that you ate in the hotel every night. The restaurant menu was very good although it was the same every night so you eventually ran out of choice. After dinner the place seemed to be desserted so there wasn't anything else but to return to your room and entertain yourself . The hotel is a long way from any town and most of the roads had no pavements so a car is necessary. The gardens are extensive and the hotel can arrange for a guided tour of the grounds given by their own gardener who is very knowledgeable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quiet hotel in mountains

Comfortable with fantastic gardens. Food good though servic seemed to be not so good at week-ends.

10/10 Excellent

Richard, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable hotel with excellent food

The hotel was good from start to finish. We were very pleased with the staff. The food was good and the service very professional. The surrounding gardens were attractive. The only drawback was the distance from the expressway, which involved a long and tortuous drive taking about 25 minutes. there were excellent facilities provided

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful weeks stay here, the hotel is beautiful as are the grounds. The staff were brilliant, made us feel very welcome and were incredibly friendly and polite.

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Het personeel is bijzonder vriendelijk en dienstbaar, van receptie, schoonmaak tot bediening tijdens het ontbijt. Het ontbijtbuffet biedt een grote variatie aan. De kamer is ruim en schoon met prima matras.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ganna

Stayed 2 nights in Dec 2025

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grossartiger Pool im Park

Grossartiger Pool im Park heisst dass das Haus Stil hat und insbesondere das schöne Umfeld prägen. Der Pool ist prima und das Essen in der Frühstückslounge und auch die Halbpension sind zu empfehlen.
Stayed 2 nights in May 2025

10/10 Excellent

FABIEN

Stayed 7 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agreable, hotel calme au milieu d un beau jardin, les animations...
Stayed 4 nights in May 2025

10/10 Excellent

Sabine Sonja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten über Expedia eine Pauschalreise mit Halbpension im Quinta de Serra gebucht. Das Menü war nicht wählbar, aber wir haben immer hervorragend gegegessen! Am ersten Abend hatten wir sogar ein Abend - Buffet mit Folklore Tanz und Musik, was total nett war. Zum Pool und SPA - Bereich kann ich nichts sagen, da wir diesen kein einziges Mal benutzt haben. Der Hotelpark ist herrlich mit den Eukalyptusbäumen!!! Zimmer voll in Ordnung. Einziger kleiner Punkt Abzug für die "Henrys Bar" am Abend. Irgendwie fühlt man sich da nicht sehr willkommen bzw. war es da immer auch sehr ungemütlich kalt. Draussen (auf der Terrasse vor dem Restaurant) konnte man leider, aufgrund der Mai - Temperaturen noch nicht sitzen. Sollte dies aber mal gehen, kann man den Garten noch mehr dann bei einem netten Drink genießen! Fazit: Das Hotel liegt schon weit oben, die Fahrt ist es aber wert! Wir hatten erst überlegt, ob wir am Meer oder gar in Funchal was buchen sollten, waren aber dann froh, in diese duftende Ruhe am Abend nach den Wanderungen zurückzukommen. Die Zufahrt über die beiden Tunnels von Funchal aus ist einfach zu finden. Wir haben es aber die 7 Tage nicht geschafft den direkten Weg von der anderen Seite zum Hotel zu finden, weil das kleine Straßensystem echt der Wahnsinn ist (was aber auch immer sehr lustig war, weil die Straßen manchmal echt außergewöhnlich steil sind. Supermarkt in der Nähe. Obwohl es am Berg in Jardim de Serra liegt, konnten wir alles auf der Insel supergut erreichen.
Rosengarten
Speisekarte f. unserem täglichen 4 - Gänge - Menü
1. Gang (nach Suppe etc.) Fisch
Hauptgang, Ente
Stayed 7 nights in Apr 2025