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Palace Hotel Campo Grande

3.0 star property

Photo gallery for Palace Hotel Campo Grande

Reception hall
Terrace/patio
Deluxe Double Room
Property entrance
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Aracy Balabanian Theater
    ‪11 min walk‬
  • Place, Belmar Fidalgo Square
    ‪13 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo

Quarto Luxo

8.0 out of 10
Very good
(16 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quarto casal básico

Quarto casal básico

Quarto casal básico

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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The price is NZ$57
includes taxes & fees
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About the area

Campo Grande

With a stay at Palace Hotel Campo Grande in Campo Grande (Campo Grande Centro), you'll be within a 10-minute drive of Campo Grande Shopping Mall and Shopping Pantanal. .This hotel is 0.4 mi (0.6 km) from Campo Grande Craftsman House and 0.4 mi (0.7 km) from Morada dos Bais.

What's nearby

  • Shopping Pantanal - 3 min walk - 0.3 km
  • Mercadão Municipal - 11 min walk - 1.0 km
  • Aracy Balabanian Theater - 11 min walk - 1.0 km
  • Proncor First Aid Emergency Center - 13 min walk - 1.1 km
  • Belmar Fidalgo Square - 13 min walk - 1.1 km

Getting around

  • Terenos Station - 30 min drive
  • Campo Grande (CGR-Campo Grande Intl.) - 14 min drive

Restaurants

  • ‪Mistura Bar - ‬4 min walk
  • ‪Top Esfiha - ‬1 min walk
  • ‪Beni Vitto - ‬4 min walk
  • ‪She Bab's - ‬3 min walk
  • ‪Evs Campo Grande - ‬1 min walk

About this property

Palace Hotel Campo Grande

Hotel in Campo Grande with free valet parking and free breakfast
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Palace Hotel Campo Grande has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Palace Hotel Campo Grande Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 261 reviews
Rating 8 - Good. 87 out of 261 reviews
Rating 6 - Okay. 45 out of 261 reviews
Rating 4 - Poor. 29 out of 261 reviews
Rating 2 - Terrible. 17 out of 261 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
tudo ótimo. quarto, instalações, equipe, café da manhã, localização. meu chuveiro queimou e foi substituído prontamente. tudo em ordem. algo que senti falta: um bebedouro ou coisa que o valha, pra encher uma garrafinha dágua. se tem eu não encontrei!
Stayed 4 nights in Oct 2025

10/10 Excellent

Francisco Roberto da S.

Business traveller
Liked: Cleanliness, staff & service, amenities
Lugar calmo e limpo
Stayed 1 night in Oct 2025

8/10 Good

Rodrigo

Stayed 1 night in Oct 2025

10/10 Excellent

CLAYTON

Business traveller
Liked: Cleanliness, staff & service, amenities
Ótimo ambiente, funcionários acolhedores.
Stayed 2 nights in Oct 2025

6/10 Okay

Mi Ae

Razoavel
Stayed 6 nights in Oct 2025

8/10 Good

Ana carla

Stayed 3 nights in Oct 2025

8/10 Good

Rony Hudson Oliveira

Business traveller
Liked: Cleanliness, staff & service, room comfort
Havia lojas por perto, no centro
Stayed 6 nights in Oct 2025

8/10 Good

vlademir pereira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem atendido. Podia ter tv a cabo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Lorena

Liked: Cleanliness, room comfort
Pelo preço esta muito bom.
Stayed 1 night in Oct 2025

4/10 Poor

ANGELO

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Quarto sempre quente devido sol da tarde e ar condicionado funcionando insuficientemente, a 50% da capacidade, nunca esfriando de fato. Funcionária da recepção falando que os piores quartos eram pra quem reservava via sites como Expedia. Um deboche! Evitem o hotel, pois Campo Grande é muito quente. Demais funcionários amáveis na arrumação, café da manhã e os demais da recepção.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ana Luíza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel definitivamente confortável, o quarto possui tudo que precisa com organização e limpeza diárias. Ótimo café da manhã !
Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Annelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vitória na saúde!!

Foi muito bem atendida,cada vez que preciso ir por motivos médicos,me sinto em casa. Todos muitos atenciosos e educados.
Stayed 1 night in Sep 2025

8/10 Good

Marta castro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Iana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiago

Business traveller
Liked: Staff & service
Foi incrível a experiência no palace
Stayed 2 nights in Aug 2025

6/10 Okay

Francisco Rodrigo

Business traveller
Liked: Cleanliness

Preço justo

Passei 4 noites no hotel, simples, bem localizado, limpo, café da manhã não muito bom, e no banheiro não tem box. Pelo preço que paguei foi justo.
Stayed 4 nights in Aug 2025

6/10 Okay

RENATO

Disliked: Cleanliness

Razoável

Hotel um pouco antigo, acomodação chega a ser simples. O quarto em si estava limpo, tinha uma barata pequena no banheiro, então, acredito que a dedetização precise ser analisada e trabalhada.
Stayed 1 night in Aug 2025

6/10 Okay

MARCO ANTONIO

Business traveller
Stayed 4 nights in Aug 2025

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimas
Stayed 1 night in Aug 2025