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Cancun Plaza Condo Hotel

3.0 star property

Photo gallery for Cancun Plaza Condo Hotel

Terrace/patio
Terrace/patio
Massages
Water view
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Beach View

Classic Room, 2 Double Beds, Beach View

Classic Room, 2 Double Beds, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

7.6 out of 10
Good
(18 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Double Beds, Terrace, Beach View

Comfort Room, 2 Double Beds, Terrace, Beach View

Comfort Room, 2 Double Beds, Terrace, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Cancun

Located in Cancun (Zona Hotelera), Cancun Plaza Condo Hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This beach hotel is 1 mi (1.6 km) from Delfines Beach and 10.4 mi (16.7 km) from Moon Palace Golf Club.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 3 min drive - 1.8 km
  • Delfines Beach - 4 min drive - 2.5 km
  • La Isla Shopping Mall - 16 min drive - 10.2 km
  • Playa Tortugas - 40 min drive - 20.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk
  • ‪Sun Palace - ‬5 min walk

About this property

Cancun Plaza Condo Hotel

Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations with private pools and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Treat yourself to a stay in one of the 13 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Private pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Fenced private pool

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 005-007-007643/2025

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 180 out of 519 reviews
Rating 8 - Good. 112 out of 519 reviews
Rating 6 - Okay. 81 out of 519 reviews
Rating 4 - Poor. 65 out of 519 reviews
Rating 2 - Terrible. 81 out of 519 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2026

10/10 Excellent

Rosa Maria

Stayed 3 nights in Jan 2026

8/10 Good

Eloisa

Travelled with family
Liked: Cleanliness
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect size, close to everything, great food & service in restaurant
Stayed 6 nights in Jan 2026

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Ernest Kobleah

Stayed 2 nights in Jan 2026

10/10 Excellent

oscar, Collingwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view and easy access to the beach
Stayed 1 night in Jan 2026

2/10 Terrible

Edgar

Travelled with family
Liked: Cleanliness, amenities
The bed was unbelievably hard, to the point where I couldn’t wait for it to be morning and I didn’t have to sleep anymore. Also the wifi was super slow and could not be on the wifi while my husband and 2 sons were on it. The positives were that the staff were nice and the restaurant there was very good for dinner. I’m sorry but I would not recommend anyone to stay here.
Stayed 1 night in Dec 2025

8/10 Good

Tatiane

Liked: Staff & service
Rooms were ok. Location and view were great.
Stayed 1 night in Dec 2025

8/10 Good

MIGUEL ANGEL

Travelled with family
Liked: Cleanliness, staff & service
La recepcion esta regular, nadie nos atendio a la salida.
Stayed 2 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, perfect access to the beach and the pool area. Perfect place to stay, close to everything. Very kind staff.
Stayed 4 nights in Dec 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Dec 2025

10/10 Excellent

DARWIN

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless , it was nice , we love it was peace and Quiet, relax , the food at the restaurant was VERY affordable and delicious meals , Great views , you feel safe , we really enjoy it 👏👏👏
Stayed 4 nights in Dec 2025

8/10 Good

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach facing property. Daily cleaning service. Very accommodating staff
Stayed 6 nights in Dec 2025

8/10 Good

JasvinderSingh

Travelled with family
Disliked: Cleanliness
Far from food area
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Amy

Stayed 1 night in Nov 2025

6/10 Okay

Mariela

Travelled with group
Liked: Cleanliness, property conditions & facilities
The WiFi needs to improve besides that everything was great and also more atentive with the person when asked the number to message the host .
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Cm

Liked: Cleanliness, amenities, property conditions & facilities
Was nice experience
Stayed 2 nights in Oct 2025

10/10 Excellent

INGUE, coban

Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Oct 2025

6/10 Okay

Jacob

Travelled with family
Liked: Staff & service, amenities
Pool was awesome, Bar service folks. View to the beach and access to it.
Stayed 2 nights in Sep 2025