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Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
6 restaurants, breakfast, lunch, dinner served; barbecue
Honeymoon Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 42.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4095)
The price is NZ$444
for 1 room
includes taxes & fees
15 May - 16 May
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

With a stay at Crown Paradise Club Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes by foot from Delfines Beach. .This all-inclusive property is 0.4 mi (0.7 km) from El Rey Ruins and 4 mi (6.4 km) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Delfines Beach - 6 min walk - 0.6 km
  • El Rey Ruins - 8 min walk - 0.7 km
  • Maya Museum of Cancun - 2 min drive - 2.4 km
  • Aquaworld - 4 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬2 min drive
  • ‪Zai - ‬2 min walk
  • ‪Km 19.5 - ‬18 min walk
  • ‪El Antiguo Laguito - ‬2 min drive
  • ‪Bogavante Restaurant - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1130 out of 3207 reviews
Rating 8 - Good. 807 out of 3207 reviews
Rating 6 - Okay. 596 out of 3207 reviews
Rating 4 - Poor. 336 out of 3207 reviews
Rating 2 - Terrible. 338 out of 3207 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family All-inclusive.
Stayed 7 nights in Jan 2025

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Margarita Maria Naranjo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people . Close to the beach . Love it
Stayed 7 nights in Jan 2025

2/10 Terrible

Siyuan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very disappointed stay. With no meat no seafood only bread egg salad and canned fruit. No good sleep at all. Hotel hold party evesingle night until 2am. Not worth $600 per night. Very disappointed!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Stayed 10 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had a nice family vibe.
Stayed 3 nights in Jan 2025

8/10 Good

Diana Ilse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely a family oriented resort. Great for the kids and parents. However some of the food was not good like the chicken nuggets, spaghetti & pizza (not even my kids liked it). I would give the food a 5/10. But the resort was a 8/10
Stayed 7 nights in Jan 2025

6/10 Okay

Bernadine Joan

Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms and overall facility were very clean. There was limited dining instead of the buffet. Of the 5 restaurants there was one closed each day. Reservations for 3 of the 5 restaurants were hard to come by. Reservations opened online at 8 AM and by 8:02 AM the only reservation times left were at 8:30 PM.The food at the buffet could have been hotter - lukewarm at best. My biggest disappointment was the hours for the water slides. The opening times should have been posted. I checked with the concierge a number of times and was told the hours were 9 to 5. My room overlooked the water slides and I could tell when they were closed. When I persisted in asking both in person at the concierge desk and by telephone I was finally informed that the slides were open 11 AM to 1 PM, then closed for lunch from 1 PM to 3 PM and then open again from 3 PM to 4:45 PM. The entertainment in the theatre was mostly good with the Michael Jackson performance rating 5 stars. It was excellent. Around the pools there were never enough lounge chairs. Patrons would put a towel on one at 8 AM and then not go to the pool until 11 AM. There was also maintenance being done around one of the pools and that entire side had all the lounge chairs removed. My grandsons enjoyed the zip line and the wall climbing. The staff were very deliberate with fitting the safety harness.
Stayed 10 nights in Jan 2025

8/10 Good

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kids enjoyed themselves. Food was horrible!
Stayed 3 nights in Jan 2025

4/10 Poor

Shayla

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good family resort
Stayed 6 nights in Dec 2024

8/10 Good

Santhosh Kumar Nidige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 19 which included 5 families with 9 children. A great place for children. Unfortunately our weather did not cooperate but we did enjoy the resort. The only thing I would suggest is NOT BOOKING with Expedia. When we arrived, my son and his family, had no reservation (everything was already paid for). Expedia would only transfer him to another hotel. I booked, on my own Expedia Ap, another room for him but it cost him more money in the long run.
Stayed 7 nights in Jan 2025

4/10 Poor

sepideh

Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food was not all that good
Stayed 4 nights in Jan 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The food was worse then I have every eaten in Mexico
Stayed 3 nights in Jan 2025

8/10 Good

Melania

Liked: Staff & service, property conditions & facilities
It was a really good hotels in terms of the staff and the restaurant were really good. However the room we stay in had a few problems. The shower was not working the day we arrive. The toilet was leaking. And there were days that the cleaning team did not replenish the towels they took away.
Stayed 7 nights in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Alejandra Dennise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurants they offer and buffet are some of the worst I've had. Food is cold and wait time at the restaurants is too long. Everyone in the hotel is supposed to make reservations at 8am for the restaurant they want to eat. Upon arrival they inform you to call the reservation line which is impossible to get thru. We eventually found out there are also QR codes. We stayed 7 nights 8 days and it was a group of 11 of us. We only got to eat one time together. Every place gave us the excuse that they couldn't accommodate us. The rooms need maintaining. There was mold in the bathroom. Bed was falling apart and the refrigerator never worked. AC filter was dirty, and sheets had stains on them. They do have a lot of activities for kids to keep them busy. Sometimes difficult to reserve activities because there was a lot of people. It takes the staff almost 1 hour to clean spills. At the buffet 3 employees were told someone dropped egg on the floor and one employee eventually placed a chair over it so no one steps on it. Pools for the most part were not heated and it was windy when we went so a heated pool would've been nice. Overall, i won't be coming back to this location.
Stayed 7 nights in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable in Cancun

Nice place, comfortable. The dining in the buffet area was a bit chaotic and the food is mediocre. I had trouble with the wifi so i wasnt able to make daily reservation at the restaurants. I was alone and i sint think they like solo travelers. The best part was the beach bar and Roger and Joel. Two hardest working guys in cancun. I went for the beach and thevsun and thats what i got. To catch the sunrise stay in building 1
Stayed 4 nights in Jan 2025

4/10 Poor

Satnam

Travelled with family, Travelled with family and small children
Liked: Cleanliness
This was my second time staying at this property. The front desk staff was rude. First, they gave us a room and when we went in, someone was sleeping in the room. Then we went downstairs and they gave us a second floor when we had asked for the top floor I asked for front desk because housekeeping wasn’t picking up their phone and I was told to come downstairs because the phones weren’t working properly. I asked for four blankets and a pillow and a few minutes later I get a delivery of four towels and I had to wait more for the blankets so my kids can go to sleep. I had to wait almost an hour to get the blankets. The food was mediocre. I can definitely say that the food has gone downhill from the last time I visited. the waiters and bartenders were great. The front desk needs to have better staff, friendly staff. I will not be staying at this resort or recommending it to anyone I know.
Stayed 3 nights in Jan 2025

10/10 Excellent

Latoya Monique

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Elis

Stayed 10 nights in Jan 2025

6/10 Okay

seyfettin

Travelled with family and small children
Liked: Staff & service
Staff was good and that’s all
Stayed 4 nights in Jan 2025