Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
Garden
Honeymoon Room
Billiards
Honeymoon Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 42.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Crown Paradise Club Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes by foot from Delfines Beach. .This all-inclusive property is 4 mi (6.4 km) from La Isla Shopping Mall and 6.2 mi (10 km) from Gaviota Azul Beach.

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 3 min walk - 0.3 km
  • Delfines Beach - 5 min walk - 0.5 km
  • Aquaworld - 4 min drive - 4.6 km
  • La Isla Shopping Mall - 8 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬2 min drive
  • ‪Zai - ‬2 min walk
  • ‪Km 19.5 - ‬18 min walk
  • ‪El Antiguo Laguito - ‬2 min drive
  • ‪Bogavante Restaurant - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.14 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1147 out of 3255 reviews
Rating 8 - Good. 820 out of 3255 reviews
Rating 6 - Okay. 606 out of 3255 reviews
Rating 4 - Poor. 336 out of 3255 reviews
Rating 2 - Terrible. 346 out of 3255 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hector

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down rooms, toilets don’t flush, and they don’t explain rules and towel return or towel card.
Stayed 3 nights in Mar 2025

2/10 Terrible

concepcion

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Blake

Stayed 5 nights in Feb 2025

10/10 Excellent

Drew, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience at Crown Paradise Club. I have no complaints
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel James Joseph, georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent trip. The kids drink menu topped it for me
Stayed 3 nights in Mar 2025

8/10 Good

Abram

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Georg, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

xxx

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Wendy, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids activities were amazing. The pools were great. Great beach. I would def go back!!!
Stayed 5 nights in Mar 2025

8/10 Good

Kimberly Diane, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Ramesh

Stayed 3 nights in Mar 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE!!!!!!!! THIS IS MY SECOND TIME ON THIS HOTEL AND FIRST TIME WAS OK BUT THIS TIME WAS HORRIBLE!!!!!! STAY AWAY FROM THIS PLACE, I TRAVEL WITH HUSBAND AND MY 3 KIDS, THE FOOD WAS NASTY!!!! COLD AND BAD, ONLY WHITE ESPAGUETTIS AND CHIKEN NUGGETS FOR KIDS, NOT VARIETY OF FOOD AT ALL AND ALSO THE STAFF WERE VERY RUD!!!!! THE ONLY PEOPLE THAT ARE REALLY NICE ATE THE ONES FORM THE BUFFET, WE ALL SICK NOW BECAUSE OF THE FOOD, NEVER EVER BACK AGAIN TO THIS PLACE😩😩😩😩😩😩 DONT GO HERE PEOPLE!!
Stayed 5 nights in Mar 2025

6/10 Okay

Vytautas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's a good place if you want wonderful white beach and beautiful colour water, but will have trouble finding chairs where to lay down. If you want to find a chair by the pool, you can forget about it unless you take one in the middle of the night. Hotel is worn down a little and needs some fixing here and there. Kids play rooms are worn out, cinema was nice if you can hear (bad sound system). Kids slides also not fully functional. Be prepared to wait for food if you come on normal/usual times. Overall ok for the price and highlight for us was beautiful beach and water.
Stayed 7 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

2/10 Terrible

Milindkumar

Stayed 7 nights in Feb 2025

6/10 Okay

Nina

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

6/10 Okay

Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really fun for the kids. Food however is subpar and beds are really not comfortable. All in all a really nice week but will not be returning
Stayed 6 nights in Mar 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great family friendly place to stay. Very close to the airport and the staff were very friendly and helpful when we arrived. I wish there was a different way to make dinner reservations and they filled up within in 5 mins of opening and we were up able to get dinner reservations at any of the restaurants that required them. There was only 1 place to eat lunch if you wanted to stay in your bathing suit. The housekeeping staff was very accommodating and helped with all of our needs.
Stayed 3 nights in Mar 2025

6/10 Okay

Ashley Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was terrible. Hard to find good food.
Stayed 7 nights in Feb 2025

2/10 Terrible

Bianca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolutely terrible
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus

Stayed 4 nights in Mar 2025

2/10 Terrible

Emiliya

Travelled with family
One needs to wake up at 4 am to get a spot on the pool or beach, otherwise you are an invited guest
Stayed 6 nights in Mar 2025

8/10 Good

Jasmine Kristina

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older property, kids bunk beds extremely comfy but the king bed was so hard and uncomfy. Property is too spread out ( way too much walking) kids area is inside and extremely cold water, water slides on one side of property, pools in middle. Most of the staff was good, staff that helped kids was amazing.
Stayed 7 nights in Mar 2025

8/10 Good

Logan James

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Just got back from our family trip to Crown Paradise with two young kids (2 and 6 years old). The vacation was overall positive but there were some things involving the resort that I wish I had known beforehand and maybe would have changed where we had stayed. The positives: - The staff at the resort were excellent. Jony at the poolside, Tony in the breakfast buffet, and all the people in the entertainment were amazing - The food was great especially the omelet station in the breakfast buffet, Mexican and Italian restaurant - The beach had very nice sand, little seaweed and was cleaned up regularly The Cons: - The biggest one for us was the room. Broken tiles, Very loud fan and AC system in the room. There was also something wrong with the AC system that caused both the kids to cough like crazy during the night. - French restaurant is adults only, Japanese is only at lunch - Kids Club planned activities are only 2pm craft, 3pm face paint - Baby Club is very limited supervised hours The reason we will not be returning is we ended up having to wake up at 4am to reserve chairs for the day. Chairs do not open up during the day, spent the first two days sitting on concrete which was extremely difficult with 2 children.
Stayed 14 nights in Feb 2025

10/10 Excellent

Djesica

Stayed 5 nights in Feb 2025