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Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Honeymoon Room
6 restaurants, breakfast, lunch, dinner served; barbecue
Waterslide

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 5

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.4 out of 10
Good
(28 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(106 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(318 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(122 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • Sleeps 2

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 2

Family Room -5 guests- Standard with Garden View

  • Garden view
  • 41 sq m
  • Sleeps 5

Family Room -7 guests- Standard

  • 76 sq m
  • Sleeps 7

View all photos for Family Room -5 guests- Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room -5 guests- Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 28 sq m
  • Sleeps 5

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About the area

Cancun

Located in Cancun (Zona Hotelera), Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 8.6 mi (13.8 km) from Langosta Beach.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.3 km
  • El Rey Ruins - 5 min walk - 0.4 km
  • El Rey Ruins Trailhead - 5 min walk - 0.4 km
  • Delfines Beach - 6 min walk - 0.6 km
  • Nichupté Lagoon - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk
  • ‪Restaurant Las Fuentes - ‬12 min walk
  • ‪Bar Margarita - ‬4 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Roosters - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2026 to May 30 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.90 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1190 out of 3438 reviews
Rating 8 - Good. 803 out of 3438 reviews
Rating 6 - Okay. 676 out of 3438 reviews
Rating 4 - Poor. 351 out of 3438 reviews
Rating 2 - Terrible. 418 out of 3438 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jason henry

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The food was average, but nothing to get excited about. Rooms were ok, but I found the beds to be quite uncomfortable and our shower had paint falling from the ceiling. The overall layout of the resort is quite compact, which is good for some groups, but not if you are looking for a resort with a bit more variety throughout your stay. The beach was very nice, and the Trafalgar bar was a nice spot to hangout in the evening.
Stayed 7 nights in Jan 2026

4/10 Poor

Desmond

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
A lot of our group got very ill at this resort and it was a family trip . I am concerned with the food handling and that includes that we all avoided produce and washed our teeth with bottled water from the onset.
Stayed 7 nights in Jan 2026

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Amenities
Did not get the room that I reserved , wasn’t able to check in, because I was told reservation was only for one person instead of 8. I went 5 times to the desk and speaking with 3 different managers, Nothing was done on their part. Worst manager there was Nataly Woo, super rude and would not recommend. Resort was fully booked and they weren’t able to Accommodate a single room since we had a late flight. They offered to let us keep our bracelets after almost an hour of negotiating, until 6pm instead of 2pm
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness
Room was excellent. There was a little mix up at check in but was fixed by staff quickly
Stayed 6 nights in Jan 2026

10/10 Excellent

William James

Liked: Cleanliness, amenities, property conditions & facilities
The rooms here were fantastic. The staff was very attentive and very friendly. The food was great in the buffet and excellent in the à la carts. The beach was great. The pools were great. Everything was fantastic for me my wife and the kids. We really enjoyed our time here.
Stayed 7 nights in Jan 2026

4/10 Poor

Dina

Travelled with family and small children
Liked: Amenities
They were very dishonest about the kids club. They made it sound like you could leave them for how and have some time to yourself here and there,which was my plan, but the baby patadise-upto 3 years old is only open 1 hr 45 min a day. Also the 4-12 year olds have the massive water park thing but only 1-2 activities a day, the area is massive with 2 pools and11 slides and looks where they wouldn't be seen from afar. Somehow they think it's safe for to here to only be 2 staff on that situation. I tried to ask if they'd make an exception and let my daughter barely 4 to just use the baby p as radise one because she's loved the trips and I'd feel that she's safe and despite talking to 4 people and mentioning it's a safety issue, they wouldn't budge. Really bad customer service. Also, they literally don't answer the phone calls from the rooms-they admitted this. Long line ups at reception any time of day.
Stayed 7 nights in Jan 2026

4/10 Poor

Brazen

Travelled with family, Travelled with family and small children, Travelled with partner
The pools were good but not heated so my little kids didn't want to go in. They are supposed to refill the mini bar each night and they did not do that do we were always having to go downstairs to the bar to get water. Furthermore...the food was horrendous. Old, cold and overdone. On top of that 7 out of the 9 in our group were sick. Throwing up, etc.
Stayed 6 nights in Jan 2026

6/10 Okay

Mel

Stayed 5 nights in Jan 2026

10/10 Excellent

Juan Carlos

Stayed 6 nights in Jan 2026

4/10 Poor

Adrian

Travelled with family and small children
Disliked: Amenities
The hotel's location was excellent, which was definitely a highlight of our stay. The pools were enjoyable for our family, and there were decent activities available that kept everyone entertained. However, there were some notable disappointments. The buffet food quality was below expectations, with the same limited options served at both lunch and dinner, which got repetitive quickly. The towel service at the pool was frustratingly slow - we often waited up to 30 minutes just to get towels, which really detracted from our relaxation time.
Stayed 6 nights in Jan 2026

6/10 Okay

Brent Scott

Travelled with family and small children
Liked: Property conditions & facilities
This was our 3rd time visiting as a family and likely the last. The resort's grounds have improved over the years. The staff was great, especially Jesus, the Bellhop (great to see him again), and Nieve in the Palapas, who was always so helpful and accommodating. With that said, the food quality has gotten worse over time (it was never great), and the beach was not kept as clean as in prior visits. We witnessed over and over people “reserving” lounge chairs at the pool and on the beach (against the club rules), and in some cases, on the beach, there were groups who had reserved chairs in the sun and the shade, bouncing back and forth, leaving them empty half the time. Also, the female “lifeguard” on the beach was seen on her phone for extended periods, not even looking at the water. The evening entertainment or shows were low-budget and slightly cringeworthy.
Stayed 5 nights in Jan 2026

2/10 Terrible

Stefan

Travelled with family
Disliked: Amenities, property conditions & facilities
Amenities weren't great, food was bad, and everyone got sick in our group, overall the worst all inclusive experience I've had.
Stayed 7 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The food was very bland.
Stayed 3 nights in Jan 2026

6/10 Okay

Muhammad

Good
Stayed 3 nights in Jan 2026

2/10 Terrible

Ivan

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is a terrible hotel with bad service,we got the honeymoon suite,what a waste of money,the jacuzzi was peeling ,parts was missing,the tub dirty with hair from previous guests,,at the pool never can find towels,food was bad old and dry,service horrible,one of the service staff told me to get food and drink by myself,no service at the beach area ,the worst hotel ever ,
Stayed 5 nights in Jan 2026

6/10 Okay

Andrea Cynthia

I felt we weren't priority being our first time here, they didn't have our rooms ready on time. I know i will come back to Mexico one day, but in hopes they can find ways to be better for Canadians first experience here too
Stayed 5 nights in Jan 2026

6/10 Okay

Pamela Magna

Liked: Property conditions & facilities
The service is very bad we were in the line for 7 hours to check in that is terrible they need to work on that check in should be less then one hour
Stayed 4 nights in Jan 2026

8/10 Good

Fatima L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was so good the fisherman restaurant and the employees were very nice and friendly. The kids paradise water should be warm the pool water was so cold and employees should know English better it was really hard to communicate.
Stayed 3 nights in Jan 2026

8/10 Good

Srinivas Aniruddh

Travelled with family
We (2 Canadian families with kids) just concluded a 3 day vacation at the resort. Maintaining a resort with 100s of visitors every day is no joke and the team did a great job. The premises were always clean, including the pool water. Food is always available, either in the form of snacks or buffet meals but as mentioned in reviews, it tasted just okay. It was bland and flavorless and the kids didn't eat much despite of numerous options but it was prepared with pretty good hygiene standards. Food is the first thing that go wrong in trips, especially at places where it is prepared in mass but none of our families got sick, not even a bit. A slight allergic reaction or stale/rotten food would have ruined our vacation but it didn't. Bars at located at prime locations. There are always some or the other activities to explore. On the pool, they hosted a pool volleyball with random members from different countries and it was super fun. The beach is just steps away. Game zones, kids zones are there for exploration. We had a MJ show on Friday and the host was an absolute spitting image of MJ..including the voice. Overall, pretty good resort for families. Food and the elevator availability could be improved. We will visit again if food reviews improve.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tanyaradzwa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Jan 2026

6/10 Okay

JONATHAN, Toronto

Travelled with family
Stayed at the resort for a week, Overall was a good experience for what we wanted at the time Pros: -Fantastic location, right by the beach -Baby/Toddler Facilities-Great activities for our kids -A La Cartes: Tasty Food -Adult Only pool, fun once we dropped the kids off for an hour at the baby center. -Fun activities for the kids daily. -Budget Friendly Trip Cons: -Long lineups for Buffets, have to time going down when it's not busy -Food poisoning-Everyone in the family got sick vomiting and diarrhea for about a day and a half on the trip. noticing other families complaining about the same issue -Bad Reservation system for restaurants-It's online only first come first serve at 8:00am in the morning. you have to be on the system registering for the restaurant that day since 5 minutes after it opens all restaurants are booked. -French restaurant is adult only, at a resort selling itself with kids in mind seams silly that parents of young ones can't experience this restaurant.
Stayed 8 nights in Jan 2026

10/10 Excellent

Annette

Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Stayed 4 nights in Jan 2026

8/10 Good

Mohammed

Travelled with family and small children
Liked: Cleanliness, amenities
They were renovating some next to ours and that was disturbing
Stayed 4 nights in Jan 2026

10/10 Excellent

Victor hugo

Stayed 3 nights in Jan 2026