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Cyan Cancun Resort & Spa

3.5 star property

Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
Restaurant
Outdoor pool, free pool cabanas, pool umbrellas
Massages on the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

8.0 out of 10
Very good
(66 reviews)
  • Beach view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

7.4 out of 10
Good
(39 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

8.0 out of 10
Very good
(23 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

7.6 out of 10
Good
(61 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

With a stay at Cyan Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach hotel is 4.6 mi (7.4 km) from La Isla Shopping Mall and 10.4 mi (16.7 km) from Moon Palace Golf Club.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 14 min walk - 1.2 km
  • El Rey Ruins - 19 min walk - 1.6 km
  • El Rey Ruins Trailhead - 19 min walk - 1.6 km
  • Delfines Beach - 2 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Zai - ‬13 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool.
At Cyan Cancun Resort & Spa , enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cyan Cancun Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 759 out of 1821 reviews
Rating 8 - Good. 430 out of 1821 reviews
Rating 6 - Okay. 266 out of 1821 reviews
Rating 4 - Poor. 160 out of 1821 reviews
Rating 2 - Terrible. 206 out of 1821 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Suyambu Raja

Stayed 3 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

VICTORIA

Was very awesome great stuff
Stayed 4 nights in Nov 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room was excellent. The hot tub was nice. The pool was gorgeous even if it’s the only pool. It’s quiet and safe but far away from main activities. It feels that you can get bored easily. They have only one restaurant. We stayed one week but if you have to stay there I would recommend 3 or 4 days max. I’m t’s not the atmosphere of a resort but it’s cheap so if you want to save money, it’s the place. If you want to have fun, look somewhere else.
Stayed 7 nights in Oct 2025

4/10 Poor

Annalie

Disliked: Cleanliness, amenities
Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!
Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was super comfortable. excellent view. The pool was crystal clear, always.
Stayed 7 nights in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice pool, wonderful beach 😎
Stayed 7 nights in Oct 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there and our room was dirty their was dirty underwear in our room, we asked for a different room obviously! and next room was even worst! Room was right by hi way and motorcycles and cars flying all through the night couldnt sleep and our bathroom was leaking water through the roof we told them about the leaking and nobody came to fix it restaurant was almost out of everything that we wanted had to eat out of resort all trip! Was a terrible experience worst ive ever had in Mexico
Stayed 4 nights in Nov 2025

10/10 Excellent

Darrin

Stayed 2 nights in Nov 2025

10/10 Excellent

Md jahidul haque

Travelled with partner
Liked: Cleanliness, amenities
Everything was perfect.Clean room great view The staffs were amazing
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudia, North Branch

Stayed 4 nights in Nov 2025

10/10 Excellent

Maryann

Liked: Cleanliness, property conditions & facilities, room comfort
A little older place, but in excellent shape. Can't complain in the slightest.
Stayed 1 night in Nov 2025

10/10 Excellent

Beatrice

Liked: Cleanliness
Would I stay again yes the room served it’s purpose and the view made up for its flaws. My Room was clean ,comfy bed -great ocean views. They provide you with 2 bottles of complimentary water. My room had a bit of an oder,toilet didn’t flush well, room could use updating a little outdated.Most of the staff were nice the ones selling excursions where the nicest. Restaurant didn’t offer a variety of food options.Same options daily. A convenient store across the street and not expensive. Outdoor pool was clean.Bar only available in the restaurant other bars were not open.Area was safe and quiet,13 min from the airport.Restaurant in walking distance.Buses run all day.
Complimentary breakfast
Complimentary water
Stayed 3 nights in Nov 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
La chambre était propre et le staff au petit soin avec les clients
Stayed 3 nights in Nov 2025

8/10 Good

Murali

Liked: Cleanliness, staff & service
I had a great stay at this hotel. The room was comfortable and clean, the staff were friendly, and the overall experience was smooth and enjoyable. I would happily stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
Stayed 7 nights in Aug 2025

8/10 Good

Lindsey Joy

Liked: Cleanliness, property conditions & facilities
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
Stayed 2 nights in Nov 2025

2/10 Terrible

Tanvinder

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The water pressure is too low in washroom… A lot of things need renovation such as room, pool area … and food is so limited
Stayed 3 nights in Nov 2025

2/10 Terrible

Ismaray

Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Josif

Liked: Amenities
Great poolside. Good service. Decent building and rooms but the bathrooms didn’t drain well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff ,the room,the location,the breakfast were amazing. I’m really recommend
Stayed 2 nights in Nov 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, property conditions & facilities
Need lots of maintenance
Stayed 4 nights in Nov 2025

10/10 Excellent

Valentyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental Breakfast is really worth it. That was a great suggestion on the app.
The pool area.
View from the balcony, sunrise.
Stayed 4 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very nice. The attendant at the entrance found me easily on the reservation list and the desk clerk was very friendly and helpful! The pool was beautiful and refreshing and I had a great room with a large jacuzzi tub and elevated patio off of the pool deck. It was a great stay!
Stayed 1 night in Nov 2025