Skip to main content
Beginning of main content
 Puerto Morelos •1 Room
 Puerto Morelos • 1 Room
Book online or call 0508 283 858 Phone Number

Dreams Natura Resort & Spa - All Inclusive

4.0 out of 5.0
Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos, QROO 0508 283 858
lastminute.co.nz Verified Reviews
View all 0 verified reviews
Parking
Wifi
Pets
Restaurant
Laundry
More
Room type Options Nightly price Book
Photo of room
Preferred Club Junior Suite Swim-Out King
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
Select dates to see price
Other room types
Photo of room
Preferred Club Junior Suite Ocean View Double
Room with view
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Family Suite Ocean View
Room with view
99 square metres
2 Double Beds and 1 King Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Photo of room
Preferred Club Junior Suite Ocean View King
Room with view
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Junior Suite Swim-Out Double
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
Select dates to see price
Photo of room
Preferred Club Governor Suite
Room with view
90 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Family Junior Suite Ocean View
Room with view
99 square metres
2 Double Beds and 1 King Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Photo of room
Presidential Suite (Preferred Club)
Room with view
145 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Ocean Front Double
Room with view
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Master Suite Ocean View
Room with view
87 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Master Suite Ocean Front
Room with view
87 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite - Deal of the Day
52 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Tropical View King
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Tropical View Double
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Ocean View Double
Room with view
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Ocean View King
Room with view
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Partial Ocean View Double
Room with view
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Partial Ocean View King
Room with view
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Preferred Club Junior Suite Partial Ocean View King
Room with view
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite Swim-Out Double
52 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
Select dates to see price
Photo of room
Junior Suite Swim-Out King
52 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 2 spa tubs

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Restaurant
Laundry facilities

With a stay at Dreams Natura Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. This luxury resort is 14.6 mi (23.5 km) from Iberostar Cancun Golf Course and 15 mi (24.2 km) from Delfines Beach.

Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a complimentary water park, and a health club. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Cafe Buffet, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This resort has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Dreams Natura Resort & Spa - All Inclusive

Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Theme parties included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • Minibar beverages - restrictions apply
  • Golf not included
  • Kids club included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 553
  • Number of floors - 8
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2020
  • Number of restaurants - 9
  • Conference space size (feet) - 12208
  • Conference space size (meters) - 1134
  • Number of meeting rooms - 3
  • Free reception
  • Lazy river
  • Waterslide
  • Number of outdoor pools - 1
  • Number of spa tubs - 2
  • Conference centre
  • Snack bar/deli
  • Access to nearby outdoor pool
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free water park access
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Baby/toddler toys
  • Couples/private dining
  • Tasting room
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Secured parking
  • Children's games
  • Children's toys
  • Food and water bowls
  • Dog exercise area
  • Lifeguard on site
  • At least 80% of all lighting comes from LEDs
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Espresso maker
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Free WiFi
  • Down comforter
  • TV size 40
  • TV size (measurement) inch
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 3
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

A complimentary manager's reception is offered each day.

World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ziplining on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Dogs only
  • Up to 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Pets cannot be left unattended

Heated pool access

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Cashless transactions are available

Food service has been amended for enhanced safety

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Comprehensive recycling policy

Fees

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Now Natura Riviera Cancun
  • Now Natura Riviera Cancun Puerto Morelos
  • Now Natura Riviera Cancun Hotel Puerto Morelos
  • Now Natura Riviera Cancun Hotel

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Sorry, we seem to have had an issue loading our review content. Try again?