See all properties
Save

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
3 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Exterior
Preferred Club Ocean Front Bridal Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪4 min walk‬
  • Ojo de Agua Beach
    ‪6 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

  • 83 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • 83 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

4 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)

Dreams Natura Resort & Spa - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.1 out of 5, Very good, (1418)
The price is NZ$604
for 1 room
includes taxes & fees
20 May - 21 May
Dreams Natura Resort & Spa - All Inclusive

About the area

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 4 min walk - 0.4 km
  • Crococun Zoo - 4 min drive - 3.0 km
  • Ojo de Agua Beach - 6 min drive - 3.1 km
  • Puerto Morelos Town Square - 6 min drive - 3.5 km
  • Petempich Bay - 14 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free breakfast available
  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,342 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 713 out of 1205 reviews
Rating 8 - Good. 255 out of 1205 reviews
Rating 6 - Okay. 140 out of 1205 reviews
Rating 4 - Poor. 44 out of 1205 reviews
Rating 2 - Terrible. 53 out of 1205 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marita

Travelled with family
Food is ok, needs to improve. There are some unsafe walkways especially for old people and kids
Stayed 5 nights in Jan 2025

6/10 Okay

Kelsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The staff is extremely friendly and helpful. Our room was nice and the pools/facility were clean. The beach was our biggest complaint. There was a ton of seaweed (which I know is out of the resort’s control), but there is hardly any chairs or places to hang out on the beach. Plus the website says there are multiple water sports included in your stay but there were none available (kayaks, paddle boards, snorkels… etc.). Our other issue were ALL the weddings. We stayed from Wednesday-Monday and there were at least 1-2 weddings every evening so you couldn’t hang out by any pool or beach area after 5ish without feeling like you’re in the way of the wedding or listening to the service/reception.
Stayed 5 nights in Jan 2025

10/10 Excellent

Arelis

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was amazing, staff was so friendly and helpful everywhere you go. The beach was beautiful. I went with my best friends and we love taking picture so we were glad there was many “astheticly pleasing” places in the resort to take pictures. I wish we would’ve stayed longer, it was an amazing time. I would recommend having other activities booked outside of the resort so you can have more fun but other than that there is a lot of daily activities you can do in the resort.
Stayed 4 nights in Jan 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohammad Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Kaitlyn Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and vibe of the resort.
Stayed 7 nights in Jan 2025

8/10 Good

JENNY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service and facilities excellent. Food options could be better. Overall, an enjoyable stay.
Stayed 3 nights in Jan 2025

6/10 Okay

Helenita

Travelled with family
Liked: Cleanliness, staff & service
Limited options for restaurants throughout the day. Food, overall, is average. Entertainment, daytime scheduled activities are limited.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2025

8/10 Good

Carline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & what you would expect of all inclusive food (not mind blowing but good enough). Some restaurants were unexpectedly closed for dinner so hard to keep up with the times & others were picky about dress code despite us being formally dressed (it’s vacation, why no shorts??). #1 word of advice; be careful of what room you choose!! The wind was blowing so hard It sounded like horns were outside of the window the ENTIRE night. I’ve never had to sleep with headphones before this. We were already halfway into the stay so i didn’t formally complain, but It was brutal! Overall would recommend
Stayed 3 nights in Jan 2025

8/10 Good

Anuj

Stayed 7 nights in Jan 2025

10/10 Excellent

Djuven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were friendly, the room was big and spacious, food was delicious! Overall cozy
Stayed 4 nights in Jan 2025

8/10 Good

Ramandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment was amazing! Uzzy & Giovanna are outstanding! Everyone was so so accommodating. Staff & everyone are extremely kind & helpful & ensure you have the best experience! Recommend to families! As it makes you feel so safe. Booking spa times & actives is made so simple by there impeccable service we had a great stay! & would love to come back!
Stayed 5 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Evie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and employees
Stayed 3 nights in Jan 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many kids
Stayed 7 nights in Jan 2025

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming from the day I was dropped off by transportation to the day I left. Customer service was excellent
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with an outstanding staff!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Smaller resort . Food was just above average.
Stayed 7 nights in Jan 2025

10/10 Excellent

George

Everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Khachik

Stayed 9 nights in Jan 2025

10/10 Excellent

Farisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelkent
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food well maintained friendly staff
Stayed 7 nights in Jan 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Staff were excellent. Plunge pool was nit heated and too cold to use. Food was quite good.
Stayed 7 nights in Jan 2025