Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Lobby
Outdoor wedding area
Preferred Club Ocean Front Bridal Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

8.6 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(18 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 3 min drive - 2.9 km
  • Crococun Zoo - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.2 km
  • Petempich Bay - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬19 min walk
  • ‪Swim Up Bar - ‬3 min drive
  • ‪Market Cafe - ‬16 min walk
  • Casa del Mar
  • ‪Mike's Coffee - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,342 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 791 out of 1356 reviews
Rating 8 - Good. 291 out of 1356 reviews
Rating 6 - Okay. 154 out of 1356 reviews
Rating 4 - Poor. 52 out of 1356 reviews
Rating 2 - Terrible. 68 out of 1356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Clean and a beautiful layout. Food was delicious which offered a variety of options. Service was generally good, which a few exceptions. Rooms were clean. Only issues we had was check in. They wasted an hour of our time during check in trying to upsell services to us and they wouldn’t seem to take no as an answer. Which frustrated me. And they initially refused to give us 2 room keys even tho we are two people. We had to argue to get a 2nd room key. And no one escorted us to our room to show us where it is. After the battles of checking in, everything was perfect. In general I would visit again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nahanni Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single mom traveling with my daughter, I can honestly say Dreams Riviera Cancun gave me something rare — the ability to relax, feel safe, and be truly cared for. The resort is beautiful, the food was excellent, and the entertainment kept us smiling — but it was the staff who made this trip unforgettable. The Explorer’s Club team — Tam, Gio, Coco, Laura, Mar, and Paty — were amazing with my daughter. She felt so happy and secure there that I was finally able to unwind and enjoy some real rest. The beach bar with the swings became my go-to spot. The bartenders were so friendly, genuine, and easy to talk to — I kept going back just for the great energy and conversation. Ricardo, our poolside waiter, was kind, attentive, and always showed up at the perfect moment. And Alfonso, one of the bellboys, made such a warm impression — helpful, welcoming, and always smiling. Every interaction we had with staff felt sincere. This resort is special. I’m already planning to come back — not just for the beach, but for the people who made it feel like home. Thank you, Dreams, for giving us such a meaningful, safe, and joy-filled experience.
Stayed 7 nights in Jun 2025

10/10 Excellent

Shontanique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Will be back soon.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Property is great. We did have a lizard and roach in our room. But overall the experience was amazing and we would come back and enjoy it all again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeffrey O

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our first family vacation with our kids and grandkids to Dreams Riviera Maya. It was a wonderful place to take our family. Resort was lovely, rooms were clean, mold free and always had hot water, comfy beds, the evening entertainment was excellent and enjoyed by all in our party. We especially loved the convenience of all of the pools. The kid pool was a big hit with the littles. The restaurants were great other than the buffet as the food was usually cold. The staff, with the exception of the Batefoot grill were friendly and provided great service. The only suggestion would be to offer more kid/family entertainment such as evening family dancing, games, pajama movie nights, etc. I would to totally recommend Dreams RM. June 2025
View from our balcony
We rented a cabana for granddaughters 6th bday.
Stayed 6 nights in Jun 2025

10/10 Excellent

mary, London

Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jun 2025

8/10 Good

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dreams Riviera Cancun is beautiful. The staff was friendly and very helpful.
Stayed 6 nights in Jun 2025

6/10 Okay

Carol

Stayed 4 nights in May 2025

6/10 Okay

Joyce

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
They were very attentive to us and took care of us.
Stayed 5 nights in Jun 2025

10/10 Excellent

Braya Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the food was delicious, the staff was very friendly and always smiling, the hotel and the rooms were very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful. The staff was kindness in action. LOVE the waiters and waitresses. A big heartfelt thank you to the man at reception.
Stayed 4 nights in May 2025

10/10 Excellent

Carrie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, has everything you need, lots of fun and loved it all
Stayed 4 nights in May 2025

8/10 Good

Crusita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall staff was friendly and tried to be helpful.
Stayed 5 nights in May 2025

2/10 Terrible

Luis

Stayed 1 night in May 2025

10/10 Excellent

Richard P.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. We loved the service, the food, the beaches, the restaurants—everything was top-notch. We look forward to returning soon. Thank you for everything. Richard Ron
Stayed 5 nights in May 2025

10/10 Excellent

Neba

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond pleasant!! I met a gentleman named Efran who worked at the resort and he went above and beyond with his hospitality!!
Stayed 4 nights in May 2025

6/10 Okay

Jimmy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property isn’t too huge. Everything’s walkable, fairly quiet at night. Food was good. Drinks were typical watered down drinks. Kids loved the kids pool area with slides and other stuff. There were a total of 3 pools. Not many poppin activities going on but some simple, short things at night. Barely saw any bugs at this property. Would recommend to other families.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the variety of activities that the hotel offered.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying with dreams resorts. Beautiful property. Plenty to do for adults and kids. Service was great. Normally find things wrong but have to say no issues. Would recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Nakiya

Stayed 2 nights in May 2025

8/10 Good

Tierra

Stayed 3 nights in May 2025