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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Preferred Club Master Suite
1 bedroom, free minibar, in-room safe, desk
4 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

View map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Partial Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Partial Ocean View Double

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double

8.6 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean Front King

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(18 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Partial Ocean View King

Partial Ocean View King

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club King Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Partial Ocean View Double

8.0 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Corner Suite Ocean Front

42-inch LED TV with cable channels, TV

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Preferred Club Master Suite

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

1 bedroom, free minibar, in-room safe, desk

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 65 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

1 bedroom, free minibar, in-room safe, desk

Premium Double Ocean Front

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall. .This all-inclusive property is 1.3 mi (2.1 km) from Tortuga Beach and 2 mi (3.3 km) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 8 min walk - 0.7 km
  • Gaviota Azul Beach - 14 min walk - 1.2 km
  • Tortuga Beach - 3 min drive - 2.5 km
  • Langosta Beach - 4 min drive - 3.5 km
  • La Isla Shopping Mall - 7 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Miramar - ‬5 min walk
  • ‪Lounge 24 - ‬2 min walk
  • ‪Casa Rolandi - ‬5 min walk
  • ‪Don Roberto - ‬3 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 687 out of 1389 reviews
Rating 8 - Good. 335 out of 1389 reviews
Rating 6 - Okay. 207 out of 1389 reviews
Rating 4 - Poor. 71 out of 1389 reviews
Rating 2 - Terrible. 89 out of 1389 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at are stay at the Dream sands resort. Weather was wonderful and the resort was beautiful and clean! The people did everything they could to make the stay absolutely perfect! Will definitely consider going back. They also had wonderful entertainment during the day and at night!
Deserts!
In door show
Outside fire show!
Desert
Stayed 4 nights in Jun 2025

10/10 Excellent

Nancy Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

LaVenia

Travelled with family
Liked: Staff & service, property conditions & facilities
It was okay for just a 24 hour stay.
Stayed 1 night in Jun 2025

8/10 Good

Salvador

Stayed 4 nights in Jun 2025

8/10 Good

Lorie, Stilwell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
enjoyed the view other than the seaweed that was on the beach but that is not the fault of the resort. Food choices were good My only complaint was that in the preferred area of the pool all the chairs were "saved" very early and were not available for the day. Most of the time going by them there wasn't anyone in them until later in the day.
Stayed 3 nights in Jun 2025

2/10 Terrible

Evelyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Has a really nice beach but the guy on charge of the beach Luis I think was his name, he charge extra if u want a chair, basically saying everything is bussy even at 7 am when barely open and there’s nobody there, I complaint with management and said he is in charge of the area so basically there was no management and this lady is worthless.
Stayed 5 nights in May 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was amazing I was here for 4 days, the staff was amazing they made you feel like you belong and your at home, the restaurants were amazing they go beyond what you would expect. The room I had was good only problem was the door lock to the bathroom was broken so I could not lock my bathroom door but other than that it was amazing. Next time I’m back in Cancun I will definitely book with dream again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Frishta

Liked: Cleanliness, staff & service, property conditions & facilities
Second
Stayed 6 nights in Jun 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was my 4th time visiting Cancun, and while the ocean views and overall vibe were stunning, our experience at this resort was a mix of good and frustrating. The small, walkable layout made it easy to access every part of the property. We were greeted with cold towels and champagne at check-in, which felt luxurious, and were encouraged to upgrade to the Preferred Club. It sounded worth it: access to a private pool and beach area, a quieter a la carte breakfast spot, and a lounge with light snacks and drinks. Unfortunately, it wasn’t. By 8 a.m., nearly every pool chair was “reserved” with towels. Staff were unhelpful until Julio from concierge, Luis, and Angel from the pool, stepped in and went above and beyond to assist us. They made us feel seen and valued. Laura Coco at the Preferred breakfast was also amazing—warm, attentive, and incredibly thoughtful. Sadly, we often felt overlooked by other staff. As a tattooed, younger LGBTQ couple, we didn’t seem to fit the typical guest profile. The worst part was Amstar, the resort’s shuttle service. Our contact Jose ghosted us when our flight changed, and Carlos from concierge was cold and unhelpful. We had to book an Uber, which was cheaper and hassle-free. We work in hospitality and understand upselling—but this resort took it too far. We came to relax, not to be pitched nonstop.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

Abdulmalik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was really nice. The stay was relaxing and it was exactly how they advertised.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was amazing! The hotel grounds are very clean and everyone is so friendly.
Stayed 3 nights in Jun 2025

8/10 Good

Jacquiline, lawnside

Stayed 4 nights in Jun 2025

10/10 Excellent

Hung

Stayed 4 nights in Jun 2025

8/10 Good

jason

Liked: Cleanliness, amenities, property conditions & facilities
Ok food, but no one trying to trick you into going to another hotel. So many scams trying to get people into buying a piece of a property, was nice not being hit up here. Dont fall for any facebook schemes with 4 nights 5 days, is all scams.
Stayed 4 nights in May 2025

10/10 Excellent

Kilder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The appreciation for the guest!
Stayed 2 nights in Jun 2025

2/10 Terrible

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Horrible experience in prefered booking. Everything that was promised was completely a lie we did not get to enjoy ourselves. most of the time they were asking us to buy stuff. Everything is an extra cost restaurants need reservations otherwise you don’t get in on the all-inclusive room Service only has three items available. Staff completely harasses you to purchase other items including a $50,000 hotel membership completely ruin our anniversary celebration.
Stayed 5 nights in Jun 2025

6/10 Okay

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

gustavo

Stayed 4 nights in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this resort, where the staff is wonderful and the rooms are clean. Our only suggestion for improvement would be to serve the food at a hotter temperature. Overall, we can't wait to visit again.😊
Stayed 4 nights in Jun 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Beaitiful staff
Stayed 5 nights in May 2025

6/10 Okay

Simarjeet

Stayed 3 nights in Jun 2025

4/10 Poor

monique

Travelled with family
Disliked: Staff & service, amenities
We were sold on this preferred upgrade for $200 and the pool was over taken by screaming kids all 4 days. There was no monitoring of who paid preferred- so we were dipped off. The lounge chairs on the beach were constantly unkept and torn furniture. The place is extremely understaffed. Un trained at the bars for serving and the preferred lounge basically had the same snack food daily and not as good as the Buffett. We will not be back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yvette

Stayed 5 nights in Jun 2025