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Dreams Sands Cancun Resort & Spa - All Inclusive

Where to?

Dates

June 2025

July 2025

4 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Explore the area

Cancun, QROO

Cancun Convention Center
‪8 min walk‬
Tortuga Beach
‪3 min drive‬
La Isla Shopping Mall
‪7 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪32 min drive‬

Room options

1 bedroom, free minibar, in-room safe, desk

Partial Ocean View Double

33 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Ocean Front Double

33 sq m
Ocean view
Sleeps 4

Deluxe Ocean Front King

33 sq m
Ocean view
Sleeps 3

Preferred Club Double Balcony Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Deluxe Partial Ocean View King with Balcony

33 sq m
Partial ocean view
Sleeps 2

Partial Ocean View King

33 sq m
Partial ocean view
Sleeps 3
1 King Bed

Deluxe Family Connecting Room

65 sq m
Partial ocean view
Sleeps 6
1 Double Bed

Premium Preferred Club King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club King Ocean Front

33 sq m
Ocean view
Sleeps 4

Premium Preferred Club King Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View King

33 sq m
Partial ocean view
Sleeps 3

Premium Preferred Club Double Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Preferred Club Double Ocean Front

33 sq m
Ocean view
Sleeps 4

Presidential Suite (Presidential)

132 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View Double

33 sq m
Partial ocean view
Sleeps 4

Preferred Club King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Corner Suite Ocean Front

45 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite

96 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Double Partial Ocean View

33 sq m
Partial ocean view
Sleeps 4
1 Double Bed

Family Suite

65 sq m
Partial ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Ocean Front King with Balcony

33 sq m
Ocean view
Sleeps 2

Premium Double Ocean Front

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Similar properties

Private beach nearby, free beach shuttle, beach bar

Pool
All-inclusive
Spa
Pet-friendly

for 1 room

includes taxes & fees

29 Jun - 30 Jun

About the area

Cancun

Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall. .This beach property is 1.3 mi (2.1 km) from Tortuga Beach and 2 mi (3.3 km) from Langosta Beach.

What's nearby

Cancun Convention Center - 8 min walk - 0.7 km
Gaviota Azul Beach - 14 min walk - 1.2 km
Tortuga Beach - 3 min drive - 2.5 km
Langosta Beach - 4 min drive - 3.5 km
La Isla Shopping Mall - 7 min drive - 4.3 km

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Club InterContinental - ‬5 min walk
‪Turquesa Restaurant - ‬5 min walk
‪Kawachi Specialty Restaurant - ‬5 min walk
‪Hotel Miramar - ‬5 min walk
‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall

Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.

El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Dreams Sands Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site parking

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Patio
Gaucho
Himitsu
Portofino
World Cafe

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Kayaking
Sailing
Sauna
Shopping
Steam room
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
Snack bar/deli
Trampoline

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach towels
Beach umbrellas
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

10 floors
4 buildings
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
Reusable cups
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands

Cancun Sands Resort

Dreams Cancun Sands

Dreams Resort Cancun

Dreams Sands

Dreams Sands Cancun

Dreams Sands Cancun Resort

Dreams Sands Resort

Dreams Sands Resort Cancun

Sands Cancun

Dreams Sands Cancun Resort Spa All Inclusive

Dreams Sands Cancun Resort Spa

Dreams Sands Cancun Resort All Inclusive

Dreams Sands Resort All Inclusive

Dreams Sands Cancun All Inclusive

Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Beth

17 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. All staff very friendly, helpful, and available. Great beach. Main pool a bit basic and older. Rooms not very soundproof. Can easily hear your neighbors. Food was great, plentiful, with nice options. There are no reservations for dinner. Worked out ok. For two nights we tried to get into a restaurant- one night it was closed for an event and the second night we were told it was a two hour wait. The “app” the property uses did not accurately list open and available dinner options at times. Overall we did have a wonderful memorable experience.

Stayed 4 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family

17 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend this property

Stayed 4 nights in Mar 2025

8/10 Good

Kobe

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Older building noisy rooms staff made the stay memorable preferred club is a must

Stayed 10 nights in Mar 2025

6/10 Okay

Martin

15 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Mar 2025

4/10 Poor

Meka LaDawn, Kettle Falls Wa

14 Mar 2025

Disliked: Property conditions & facilities

Stayed 7 nights in Feb 2025

2/10 Terrible

Y

14 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

We’ve been traveling for family reunions twice a year for the past 15 years, staying at various properties of this HYATT franchise, but this was by far the worst experience we’ve ever had. Here's a breakdown of the major issues: Additional Charges and "Preferred Upgrade" Scam: The "preferred upgrade" was a joke—it felt more like a scam than a service upgrade. Outdated Rooms: The rooms were extremely outdated, and many features didn’t work (like the drawers). Food Poisoning Incident: Our group of 16 dined at the Gaucho Grill specialty restaurant on our first night. Three of us, including me, had corn soup, and within two hours, we started experiencing severe stomach issues. One person had vomiting, diarrhea, and a fever that lasted for three days. We reported the issue the next morning to the staff, including the preferred guest services desk, reception manager Faustino, and others. They advised us to keep quiet and talk privately so other guests wouldn't hear about the food poisoning. Victor (we don’t even know what hotel he works for) called our room that afternoon to follow up and mentioned that the hotel doctor would come with a $3000 pesos charge, which we refused since our family doctor had already provided a prescription for antibiotics. Ignored Health Concerns

Stayed 1 night in Feb 2025

8/10 Good

Paul

13 Mar 2025

Liked: Cleanliness, staff & service

Awesome beach, good food, great staff. Specifically event coordinators, Bryan, Leilani, and Diana. Also, bartender Andy Jesus in particular was fantastic. All the servers in the cafe/buffet were a pleasure including Humberto and Noe. Professional and courteous.

Stayed 7 nights in Feb 2025

4/10 Poor

Bronwyn Taylor

Travelled with partner

11 Mar 2025

Disliked: Cleanliness

Honeymoon Resort Review Cons: • Food quality was hit or miss—some meals were decent, but others were underwhelming. • Inconsistent resort credit policy—other preferred guests received a $200 resort credit for massages without attending a tour, but we were told we had to take a tour of their affiliate resort to qualify. • Mysterious bites issue—my husband woke up with multiple bites on his legs on the first two mornings, despite arriving late and not going outside on our first night. While the hotel manager was apologetic and offered to change our room, they refused to take responsibility, insisting the bites were from mosquitoes. However, once we moved rooms, the bites completely stopped, and a local pharmacy suggested they were likely spider bites—making it clear the issue was tied to our original room. • Inconsistent housekeeping—while room service was generally good, there were small inconsistencies, such as not replacing face or hand towels and leaving behind old bottles. Pros: • Great service at restaurants and poolside—staff was attentive and friendly. • Preferred lounge perks with drinks and snacks were a nice touch. • Evening events were enjoyable and added to the atmosphere. • Wide variety of margaritas to choose from, which we loved. • Beautiful beach and stunning hotel room view—a highlight of our stay. • Convenient location, making it easy to explore the area.

Stayed 10 nights in Feb 2025

10/10 Excellent

Grazvydas

Travelled with partner

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place

Stayed 5 nights in Mar 2025

10/10 Excellent

Henry

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good place

Stayed 4 nights in Feb 2025

6/10 Okay

Christine

9 Mar 2025

Liked: Staff & service

Stayed 3 nights in Mar 2025

10/10 Excellent

Eric William

Travelled with partner

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach. Great food.

Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

8 Mar 2025

Disliked: Staff & service, property conditions & facilities

Horrible hotel experience

It was not what I expected, we paid for a 4stars hotel and I think it wasn’t , the personal trying as bad , just because we bought or hotel with another company.It was or anniversary and we plan this vacation and, then give us a double bed , and they make us pay more to be able to have a king bed. But I so how they took care of their guests just because they booked direct with them. They make me feel cheep because I booked with hotel.com . The hotel was feeling apart

Stayed 7 nights in Feb 2025

6/10 Okay

LADONNA ANN

Travelled with partner, Travelled with group

8 Mar 2025

Disliked: Property conditions & facilities

The beach is beautiful. The pools are ok, one pool had several broken tiles and if you weren't careful you would cut your toes. Sergio the waiter provided amazing pool side service. But other pool side service at best was a two. Only one bartender per bar and no speciality shots. The resort as a whole is ran down and could use some up grades. Also the resort is very loud and if you go to bed early don't expect to get to sleep. If you werent at the à la carte restaurants right when they opened there was an hour or more wait. When checking in they want you to up grade to premier for xx dollars per night. All in all the resort is a 2.5 to 3.

Stayed 11 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children, Travelled with partner

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Kids enjoyed the atmosphere

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service and great resort

Stayed 5 nights in Feb 2025

2/10 Terrible

William

5 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Monica

Travelled with partner

3 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was nice and clean

Stayed 3 nights in Feb 2025

10/10 Excellent

Israel

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

NATHANIEL

3 Mar 2025

Stayed 3 nights in Feb 2025

2/10 Terrible

Y

Travelled with family, Travelled with family and small children, Travelled with group

2 Mar 2025

Disliked: Amenities

food poisoning at one of the restaurants..confirmed by Doctor and stated in medication prescription. condition of property: Very outdated, very small rooms. Preferred option: SCAM…water treatment plant in hotel not working very well, one night,sewer smell in the property and next morning poop floating by the beach.. many people noticed this and is in social media..At speciality restaurants: waiter rushing for order, instead relaxing we were stressed

Stayed 3 nights in Feb 2025

8/10 Good

Sara

2 Mar 2025

Liked: Cleanliness, staff & service

Stayed 7 nights in Feb 2025

10/10 Excellent

Amy

Travelled with group

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is out of this world. The staff are all amazing. The food is great. I would go back tomorrow if I could!

Stayed 4 nights in Feb 2025

10/10 Excellent

manuel

Travelled with family

1 Mar 2025

Liked: Amenities

First time staying here was very enjoyable

Stayed 4 nights in Feb 2025

10/10 Excellent

Becca

1 Mar 2025

Stayed 4 nights in Feb 2025

Dreams Sands Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Partial Ocean View Double

Partial Ocean View Double

View all photos for Deluxe Ocean Front Double

Deluxe Ocean Front Double

View all photos for Deluxe Ocean Front King

Deluxe Ocean Front King

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

View all photos for Deluxe Partial Ocean View King with Balcony

Deluxe Partial Ocean View King with Balcony

View all photos for Partial Ocean View King

Partial Ocean View King

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

View all photos for Premium Preferred Club King Balcony Ocean Front

Premium Preferred Club King Balcony Ocean Front

View all photos for Preferred Club King Ocean Front

Preferred Club King Ocean Front

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

View all photos for Premium Preferred Club Double Ocean Front

Premium Preferred Club Double Ocean Front

View all photos for Preferred Club Double Ocean Front

Preferred Club Double Ocean Front

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

View all photos for Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

View all photos for Preferred Club Corner Suite Ocean Front

Preferred Club Corner Suite Ocean Front

View all photos for Preferred Club Master Suite

Preferred Club Master Suite

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

View all photos for Family Suite

Family Suite

View all photos for Premium King Balcony Ocean Front

Premium King Balcony Ocean Front

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

View all photos for Premium Double Ocean Front

Premium Double Ocean Front

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly