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Emporio Cancun Optional All Inclusive

4.0 star property

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Aquaworld
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Double Room, Partial Ocean View

8.8 out of 10
Excellent
(98 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

1 bedroom, in-room safe, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(14 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver Non Refundable

Super Saver Non Refundable

Super Saver Non Refundable

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

With a stay at Emporio Cancun Optional All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach resort is 2.8 mi (4.5 km) from La Isla Shopping Mall and 12.4 mi (20 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Delfines Beach - 16 min walk - 1.3 km
  • Aquaworld - 17 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tun-kul - ‬4 min walk
  • ‪Light House - ‬14 min walk
  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Piña Colada - ‬5 min walk
  • ‪Hotel Emporio Cancun - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 450 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This resort also features wireless internet access (surcharge), concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at CúA Culinary Artisans, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This resort has 8288 square feet (770 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Reviews

Emporio Cancun Optional All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 938 out of 1929 reviews
Rating 8 - Good. 409 out of 1929 reviews
Rating 6 - Okay. 264 out of 1929 reviews
Rating 4 - Poor. 141 out of 1929 reviews
Rating 2 - Terrible. 177 out of 1929 reviews

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

6/10 Okay

Miguel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like this hotel but this time there are areas under construction and the seaweed at the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela Jarquin

Stayed 4 nights in Jun 2025

2/10 Terrible

Tanoria A

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort is not well maintained and the rooms are disgusting. Out of all the resorts I have stayed at in Cancun this is by far the worse. Pictures are very misleading. Only the people at the front desk speak English. The food at the buffets was just as bad. The restaurants were the best thing here. Especially the Italian restaurant. The food was actually really good. There is also a lot of construction going on here. Be prepared to walk up and down a lot of stairs. I never leave a review but this was by far my worst stay. Book at your own risks.
Stayed 5 nights in Jun 2025

6/10 Okay

Christopher, STONE MOUNTAIN

The service in the buffet restaurant Cua was very slow and inefficient.
Stayed 4 nights in Jun 2025

8/10 Good

W

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

2/10 Terrible

sherrie

Travelled with group
Disliked: Cleanliness
Worst service ever! Staff was rude. All the channels were in Spanish! Told staff and they said they cant help! Shower was moldy! I attempted to invite a friend to stop by and they said no and then tried to bribe us and say he can come up if he pays $45. This hotel is a joke!
Stayed 3 nights in Jun 2025

2/10 Terrible

Sebastian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Half of the hotel is closed.... they even closed a pool while we were there. They fenced it down. They ask you to buy a bottle to get a reservation at the restaurant fasano Room service staff drink your beers from the fridge in the room while they fix your room
Stayed 7 nights in Jun 2025

10/10 Excellent

Uwingabire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe to do anything
Stayed 5 nights in Jun 2025

10/10 Excellent

Francisco Barajas

Stayed 4 nights in Jun 2025

10/10 Excellent

Nylah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Stayed 5 nights in Jun 2025

8/10 Good

juan

Stayed 2 nights in Jun 2025

4/10 Poor

gustavo

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose Angel Planten

Stayed 4 nights in Jun 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

WING KIU WINGILL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was 100% worth for stay! We picked this resort while we were in the sky and wow! The view and the room just amazed us. They also have great food option and with the best blue ocean view everyday. Definitely is our top choice!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jillian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and helpful! Would stay here again!!
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Loved it! Great food! Great place! Only thing is bars close a little early for me. The last bar to close closes at 11pm.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ahmed

Stayed 3 nights in Jun 2025

8/10 Good

Nicolle

Stayed 5 nights in May 2025

8/10 Good

Shannon

Stayed 4 nights in Jun 2025

6/10 Okay

Juan Luis

Stayed 5 nights in May 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 6 nights in Jun 2025

2/10 Terrible

Dominick

Travelled with partner
Liked: Property conditions & facilities
I wasn’t aware that I had to pay a fee for room service, it’s always been included with any all-inclusive resort we have stayed at.
Stayed 3 nights in Jun 2025