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Fiesta Americana Condesa Cancun All Inclusive

4.5 star property
VIP Access

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
9 restaurants, breakfast, lunch, dinner served; international cuisine
9 restaurants, breakfast, lunch, dinner served; international cuisine
Buffet
Premium Room, 2 Double Beds (with Plunge Pool)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • All-inclusive
  • Room service
  • Spa

Explore the area

View map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪3 min walk‬
  • Delfines Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for 2 Bedroom Master Suite

Premium bedding, down duvets, pillow-top beds, minibar

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

View from room

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(110 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(43 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Lake view

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(35 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(122 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Serenity Ocean Front)

Beach/ocean view

Room, 2 Double Beds (Serenity Ocean Front)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

55-inch flat-screen TV with satellite channels

Family Suite

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Serenity)

Beach/ocean view

Room, 2 Double Beds, Ocean View (Serenity)

  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Serenity - Ocean Front)

Terrace/patio

Suite (Serenity - Ocean Front)

  • 78 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • 78 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within a 5-minute drive of Kukulcan Plaza Shopping Mall. .This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 7.5 mi (12.1 km) from Teatro de Cancún.

What's nearby

  • Aquaworld - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 3 min drive - 3.2 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • La Isla Shopping Mall - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tatish Restaurant - ‬3 min walk
  • ‪La Placita - ‬5 min walk
  • ‪Hacienda Sarape - ‬5 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪MakiTaco - ‬7 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
The Market - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brasa by the Sea - This poolside brasserie specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
San Telmo $ - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.23 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
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Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
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Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2423 out of 3892 reviews
Rating 8 - Good. 836 out of 3892 reviews
Rating 6 - Okay. 344 out of 3892 reviews
Rating 4 - Poor. 152 out of 3892 reviews
Rating 2 - Terrible. 137 out of 3892 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amir, Bridgeport

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The overall stay was great and the staff was very friendly and accommodating.. we did have a few things in the room that didn’t work they did replace the coffee maker but the hot tub on the balcony didn’t work and they couldn’t seem to fix it so that was kind of a let down but everything else was great
Stayed 5 nights in Jun 2025

10/10 Excellent

Krystian

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fantastic.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, amenities, property conditions & facilities
Beauty of the vegeatation around the pools.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brenda elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Mhdanas

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Nothing unique been in better 4 star resorts
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter Fat Ming

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Newly opened kids club is super clean and fun. Staff are friendly and helpful. Gym is nice.
Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
I didn’t like the sales pitch for the vacation package we sat through. It was a scam. I cannot believe the resort lets these people do this
Stayed 6 nights in Jun 2025

10/10 Excellent

Oksana

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Amie Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the restraints aren’t very good other than the buffet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Do Young

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All staffs are amazingly kind!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

Ambrose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Patricia O

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa massage
Stayed 5 nights in Jun 2025

10/10 Excellent

Chidimma

Stayed 4 nights in Jun 2025

10/10 Excellent

Rosa

Stayed 4 nights in Jun 2025

10/10 Excellent

Iris Esperanza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property exside
Stayed 7 nights in May 2025

10/10 Excellent

Jose Carlos Garcia, yuma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good service
Stayed 6 nights in Jun 2025

10/10 Excellent

sacha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent food
Stayed 6 nights in May 2025

10/10 Excellent

erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

JOSE, Pearland

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Property is nice, majority of the workers we dealt with were non helpful or rude. The hotel and Expedia did NOT give us any type or refund or credit because Quintana Roo was under election that weekend and they couldn’t serve any type of alcohol. None of the guest were told before arriving, we didn’t know until midnight. So we paid for all inclusive resort that was not all inclusive.
Stayed 4 nights in May 2025

8/10 Good

Brianna H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for our anniversary, and overall, it was a great experience that did not disappoint. The service throughout our stay was truly phenomenal—friendly, helpful staff made us feel welcome from the start. Most of the food and drinks were enjoyable. The main buffet had a fantastic breakfast every morning, while lunch and dinner varied a bit in quality. There’s another breakfast buffet near the beach with similar offerings, but it was hard to enjoy with birds flying in and out and even landing on the buffet line, eating the food. Our room was cleaned daily with fresh towels provided, and room service was surprisingly quick. We didn’t need pesos at all—my Chase Visa was accepted for the room, and we tipped in U.S. dollars, which the staff appreciated. As expected with all-inclusive resorts, the drinks were a bit watered down, but still enjoyable. My only real disappointment was the lack of coffee options—I would have loved more variety. The resort is a little older, but they make up for that with excellent hospitality and nightly entertainment. We especially loved the performances at the lobby bar, with the Michael Jackson show being a standout. The only downside was the persistent "purple shirts" in the lobby trying to sell excursions or spa packages—it got a bit annoying, so we made an effort to avoid them after day one. All in all, we had a wonderful time and are already looking forward to our next visit!
Main pool
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth Gordon

Liked: Cleanliness, amenities
Amazing staff, good vibe… some good places to eat and some that are just alright, overall enjoyed it
Stayed 10 nights in May 2025

10/10 Excellent

Esmeralda

The resort, the security, the food, the staff- honestly everything about this resort is fabulous! I had a great time. This is our fourth time at the resort and I never disappoints. The cevicheria is the best place to eat!
Stayed 5 nights in May 2025