Fiesta Americana Condesa Cancun All Inclusive

4.5 star property

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Premium Room, 2 Double Beds (with Plunge Pool) | Garden view
Outdoor banquet area
9 restaurants, breakfast, lunch, dinner served; international cuisine
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(122 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(35 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(44 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(112 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • 78 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(23 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Serenity Ocean Front)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Serenity)

  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Serenity - Ocean Front)

  • 78 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within a 5-minute drive of Kukulcan Plaza Shopping Mall. .This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 7.5 mi (12.1 km) from Teatro de Cancún.

What's nearby

  • Aquaworld - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Kukulcan Plaza Shopping Mall - 3 min drive - 2.9 km
  • Delfines Beach - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tatish Restaurant - ‬3 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hacienda Sarape - ‬5 min walk
  • ‪La Placita - ‬5 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
The Market - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brasa by the Sea - This poolside brasserie specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
San Telmo $ - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2422 out of 3878 reviews
Rating 8 - Good. 823 out of 3878 reviews
Rating 6 - Okay. 346 out of 3878 reviews
Rating 4 - Poor. 149 out of 3878 reviews
Rating 2 - Terrible. 138 out of 3878 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and wonderful customer service 😊
Stayed 4 nights in Jul 2025

8/10 Good

Cristina

Liked: Staff & service, property conditions & facilities
Food and Service at the restaurant was very good, Specially the waiters Heraclio and Antonio very kind, excellent service
Stayed 5 nights in Jul 2025

8/10 Good

Maria M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third time visiting this resort. Amazing staff, plenty of dinning options, clean and well kept property. We will definitely be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

aline, Methuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 4 nights in Jul 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service use to be much better before
Stayed 7 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Jian Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

David Hector Ramirez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 3 nights in Jul 2025

2/10 Terrible

Lina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Actually I am hospitalized right after I am back home. I would never travel to Mexico unless I stay with a recognized brand hotels
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was perfect Thank you
Stayed 5 nights in Jul 2025

10/10 Excellent

evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic hotel- Truly all Inclusive

Fantastic hotel. Truly all inclusive except for Spa Services. I had a wonderful holiday my family. Great food and awesome customer service by all staff. Sepcial thanks to the staff in the kids club. Wonderful team of people. I would stay here again and again. Loved my 10-day stay at the hotel.
Stayed 9 nights in Jul 2025

8/10 Good

Rafael

Stayed 2 nights in Jul 2025

10/10 Excellent

Bentura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 4 nights in Jul 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqueline Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Eloisa

Stayed 2 nights in Jul 2025

6/10 Okay

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is older seems to need some upgrades. The service was great, most employees were very attentive. There is no AC around the resort except in your room. Rooms are very comfortable. If you want to make a reservation for a restaurant you have to wait in a long line daily and still not guaranteed to get a time slot you want. Hopefully they change that system soon. Breakfast buffet is 5/10...food was luke warm or cold. Dinner options were better. All in all not a bad place but I will probably choose another place next time.
Stayed 4 nights in Jul 2025

6/10 Okay

Maria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay at a fiesta hotel- We stayed in a fiesta American (grand) last time we went to Cancun, We had such a great time we wanted to try a different fiesta hoping we get similar experiences, so we stayed at condesa. Check in was great. But our room was not ready. We initially got a room w a dunk pool, but as we got to the room we immediately didn’t like it, we purchased a dunk pool w garden view, we got a wall for a view, very uninviting and claustrophobic. We asked to change rooms and even wanted just a standard room with no pool. They upsold ocean view patio room which we paid 300 extra dollars for; the view was amazing but pricey. We did not like the selling of the access club membership. I felt it was a pushy and wanted us to sit through 2 hours sales meeting. I declined and they weren’t happy. I read reviews, I read the hotel website amenities description. I chose fiesta Americana because it said there was teen club, a children’s club, karaoke and multiple restaurants. We arrive and no kids club, no karaoke, no nightly entertainment for families with children. The hotel needs upgrades. And the food by no means was great. The buffet was standard and I feel not that many options. The pool was clean, but lack of trash bins and towel bins. The beach was nice but had seaweed. The service and the staff by far was the best part. They were friendly and always had a smile but unfortunately we won’t be staying at this hotel again.
Stayed 3 nights in Jul 2025

8/10 Good

Fritz

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pretty decent resort
Stayed 6 nights in Jul 2025

10/10 Excellent

Arabely

Stayed 4 nights in Apr 2025

8/10 Good

Jesus Antonio Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Invitado a regresar

Hotel muy bonito grande y limpio, tiene buenas vistas servicio excelente, comida muy rica .
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the food, drinks, hospitality. Everything was amazing and we would definitely go back!
Stayed 3 nights in Jul 2025

8/10 Good

Ruben Arturo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025