See all properties
Save

Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Relax by the infinity pool surrounded by lush palm trees and sun loungers, with expansive ocean views from the hotel's multiple floors.
Creator video
Relax on the beach with comfortable seating and umbrellas for shade, overlooking the ocean.
Relax in a spacious living area with a large flat-screen TV, seating area, and sliding glass door leading to a balcony with ocean views.
Relax in this serene hotel room with a large bed, sliding glass door to a balcony, and ocean views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Beach
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed

Relax in a spacious room with a large bed, sliding glass door to an outdoor area, and a hammock, lounge chair, and poolside setting.

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Relax in a spacious room with a large bed, ceiling fan, and a desk with a chair.

Two Bedroom Suite

  • 170 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

Relax in a stylish room with a sofa, chairs, and a flat-screen TV, plus a balcony offering views of the surrounding area.

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

Relax in this serene hotel room with a large bed, sliding glass door to a balcony, and ocean views.

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • 170 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

Relax in this serene hotel room with a large bed, sliding glass door to a balcony, and ocean views.

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Enjoy ocean views from this outdoor space with seating, a cushioned bench, and a variety of chairs and tables.

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 447 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

Relax in this serene hotel room with a large bed, sliding glass door to a balcony, and ocean views.

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Relax by the pool with a hammock and lounge chairs.

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

Relax in comfort with a large bed, ocean views, and a flat-screen TV.

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

Two spacious beds with crisp linens and plush pillows, a comfortable seating area, and a large mirror create a serene retreat.

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

Relax in a spacious room with a large bed, ceiling fan, and a desk with a chair.

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Enjoy a comfortable stay in this stylish room with a large bed, desk, and seating area, featuring a large mirror, shower, and city view.

Three Bedroom Ocean Front

  • 403 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

Relax in this stylish living room with a sofa, armchairs, and a large artwork on the wall.

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 116 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Relax in comfort with a large bed, armchairs, and a TV, plus a sliding door to an outdoor area with sea views.

Free Upgrade Mousai Cancun - All Inclusive

  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the ocean at our resort, where a large pool and lounge chairs await, surrounded by a rooftop area with a stunning view.

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, (1349)
The price is NZ$922
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

When you stay at Garza Blanca Resort & Spa Cancun - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This all-inclusive property is 5.2 mi (8.4 km) from North Beach and 9.9 mi (15.9 km) from Langosta Beach.

What's nearby

  • Punta Sam Beach - 11 min walk - 1.0 km
  • Punta Sam Ferry Terminal - 11 min walk - 1.0 km
  • Playa Mujeres Golf Club - 5 min drive - 4.2 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 8.1 km
  • North Beach - 45 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 452 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 3 hot tubs, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Blanca Blue, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1012 reviews
Rating 8 - Good. 145 out of 1012 reviews
Rating 6 - Okay. 60 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 44 out of 1012 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Prabal, Natick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and food options. My family (including 2 small kids) enjoyed the resort and all the amenities.
Stayed 3 nights in Nov 2024

8/10 Good

Rene Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent super clean the food is excellent the staff is in the room was excellent, the butler service Gustavo is the best. Couple things I didn’t like, no buffet for lunch and for dinner most of my stay was closed due to low guests i paid my full price so i expect full amenities even if im the only one in the hotel that’s the fair thing to do. Another disliked is every time i order drink food at the bar or pool at the restaurant in the end i have to wait for the staff to bring me a check to sign i paid for all inclusive why do i need to sign everytime i order something it doesn’t make any sense to me. Last thing is food take wayyy to long to get to the table in all the places of food in the hotel and im talking about when you order food you will have to wait 25-35min for the food, thats unacceptable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family vacation at Garza Blanca Cancun
Stayed 4 nights in Apr 2025

10/10 Excellent

Janny, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,awesome food and great staff. The hotel only needs more activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High end all inclusive

The Best Butlers EVER! Alvaro and Mario treated us like royalty. Food and drinks were very good. My kids really liked the kids club. Great entertainment as well.
Stayed 6 nights in Apr 2025

8/10 Good

Sonnia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of coordination with late check out on three rooms. Got deactivated the keys to the room at the regular check out time. Service was good, however there's a room for improvement.
Stayed 4 nights in Apr 2025

8/10 Good

Daniela Luisiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Patricia Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The service was very good most of the time. When the service wasn't good, it was bad. We were greeted by being told we owed $1190 because our children were listed as 12 instead of 14. Their passport loaded in the Expedia site clearly said 14. Could it have been a mistake by me, sure, but it was 45 minutes of them not budging. Then we went to the room & were told we were not all inclusive. That was a mistake, because we were. They quickly remedied that mistake and chalked it up to miscommunication. We went to the spa which was wonderful. However, our original appointment time wasn't kept because they had someone call in sick. There was no accommodation for the inconvenience. The food and drinks were excellent. Top notch for all inclusive. The hotel & room were amazing. We had a two bedroom ocean front suite. It was huge and fully stocked. I loved having a washing machine and dryer in there. The bathrooms were also top notch....there were three. I'd go back, bc it was an overall great experience, but the hiccups were big ones. Expedia could never prove to me I booked my children as 12 year olds. They gave me $500 of $1190 back.It would have been much nicer if the hotel had just compromised or explained the kids wouldn't be able to eat off an adult menu. I still find that part shady. Also, my sixteen year old could go to the rooftop, but wasn't allowed to eat there! The place was really nice overall, but they need a hospitality course to wow people.
Stayed 5 nights in Mar 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, new, staff and food were fantastic. Highly recommend and plan to revisit again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this property - staff, facilities, food. We have no suggestions to improve because everything was perfect on our vacation!
Stayed 7 nights in Apr 2025

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property all around. Beautiful, clean grounds. Shoutout to Randi at the pool, Victor in dining and Fermin at arrival.
Stayed 5 nights in Apr 2025

8/10 Good

Sandra

Stayed 7 nights in Apr 2025

10/10 Excellent

Egidijus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like 5star hotel. Just one cons its not a lot to do for small childrens
Stayed 7 nights in Mar 2025

10/10 Excellent

Camila

Travelled with family and small children
Liked: Cleanliness, staff & service
One of the best all inclusive all around! The hospitality, service, and food were exceptional! My family and I will definitely be coming back! It was an incredible trip!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

wilsiane

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
sverything was amazing
Stayed 5 nights in Apr 2025

8/10 Good

Dmitriy, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful property. However located in isolated spot - beach is not the best and not a lot to do on the property - eat, swim, and sleep. Again, property is awesome, restaurants have delicious food and service. We also got an upgrade for our room - exellent room and spectacular view.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a 6 day stay. The property was beautiful and so clean. The food was probably one of the best we have had for an all inclusive trip. Every restaurant was incredible as far as quality was concerned. Even the food we ordered at the pool and room service. We did not encounter any problems from other bad reviews. Check in and check out were very easy and fast with no wait. Not one staff member we encountered was rude. Everyone was inviting and so nice. My guess as to the recent negative reviews came during the highest peak of travel during spring break. You have to take these issues into consideration when traveling during these times. I can only imagine the chaos it must create. I would never travel to these destinations during that time and not expect to run into some issues. We loved every aspect of the resort. We stayed in a one bedroom suite which was perfect for a family of 4. Everyone at the pool was extremely nice and accommodating. Never had to wait more than a few minutes for chairs, towels, food or drinks. A lot of reviews complained about the rocky beach which was true. The ocean floor directly in front of the resort is rocky but if you just walk a few hundred feet to the resort right next door it is beautiful sand all the way out to the ocean. My daughter and I were there everyday. Don’t listen to any of these negative reviews. Don’t expect a picture perfect vacation during the peak of spring break. Spend a little effort exploring the beach.

10/10 Excellent

German

Stayed 7 nights in Apr 2025

10/10 Excellent

VICTORIA DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Loved the decor and our room. We booked the 1 bedroom Oceanview suite. Very easy to get around. Food was great. Wish the kids club had more things to do for ages 10 and up and more night shows. Overall we still had great family vacation.
Stayed 7 nights in Feb 2025

6/10 Okay

Hristos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Charged extra $250 in resort fees and taxes after paying for all inclusive Staff there could not explain the fees and could not translate them in English either on checkout bill
Stayed 5 nights in Mar 2025

2/10 Terrible

Patrick

Stayed 6 nights in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall but front desk (check in and check out) was terrible - 1hr wait each time I had to speak with someone
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniela, Woodbridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca is a beautiful hotel that’s not too big but perfect in size. Great pools but Beach has a huge rock formation, All along the length of the beach. So bring water shoes!! Water not as clear as the Hotel Zone in Cancùn. Food was great , didn’t feel like a typical all inclusive at all. There was no request that was too big , staff was so accommodating and gracious. My only request is that the hotel make a better effort towards a teens room — games, more pool tables etc. A place they can hang out after dinner etc. Other than that hotel area is quiet and a great hotel if your looking for a bit of a higher end resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erika

Stayed 6 nights in Mar 2025