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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
Property video
One Bedroom Ocean View
Exterior
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Place, Punta Sam Beach
    ‪11 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade Mousai Cancun - All Inclusive

Upgrade Mousai Cancun - All Inclusive | View from room

Upgrade Mousai Cancun - All Inclusive

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Punta Sam

When you stay at Garza Blanca Resort & Spa Cancun - All Inclusive in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This all-inclusive property is 5.2 mi (8.4 km) from North Beach and 13.8 mi (22.1 km) from La Isla Shopping Mall.

What's nearby

  • Punta Sam Ferry Terminal - 11 min walk - 1.0 km
  • Punta Sam Beach - 11 min walk - 1.0 km
  • El Meco Archaeological Site - 3 min drive - 2.5 km
  • Mujeres Beach - 3 min drive - 2.2 km
  • North Beach - 45 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬19 min walk
  • ‪The Deli - ‬5 min walk
  • ‪caprichos villa del palmar - ‬8 min walk
  • ‪The Rooftop - ‬1 min drive
  • ‪Gourmet Hall - ‬1 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with laptop-compatible safes and bathrobes. Beds feature down comforters and premium bedding. This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 452 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 3 hot tubs, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Blanca Blue, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 750 out of 1053 reviews
Rating 8 - Good. 155 out of 1053 reviews
Rating 6 - Okay. 67 out of 1053 reviews
Rating 4 - Poor. 38 out of 1053 reviews
Rating 2 - Terrible. 43 out of 1053 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, super high-end! Incredible views of the turquoise waters of the Caribbean with lush palm trees. Every morning we would wake to a scene right out of a magazine! The resort had many interactive activities for the guests. Soothing ambient music plays throughout the resort. A real tropical paradise.
Stayed 7 nights in Oct 2025

8/10 Good

Nelson Pereira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, clean room, the food was delicious in all restaurants!
Stayed 7 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, grounds are kept beautifully and the food is amazing. However, the service is really what stands out here. This was our second time staying at Garza this year, and we made sure to text our butlers before coming back. Arcos and Sostenes once again went above and beyond to make us feel welcomed back. They literally took care of everything for us! They made sure we got our same room from the first visit since we loved it so much, had a welcome gift waiting for us in our room, took the time to have balloon animals made for our daughter, got us dinner reservations each night- and the list goes on! Also, Dao is hands down our favorite restaurant! Fernando and Miguel are great and even recognized us from our first stay! They took the time to bring out special desserts, make a special frozen mocktail for our daughter- and of course, the service was top notch. I cannot remember her name, but one of the waitresses in the lobby bar was the best. She would come right up to us as soon as we arrived, already knew our order, and would make us right at home! In the gourmet hall, we did have one exceptional waiter on Halloween. I do not remember his name, but his costume was a yellow rain jacket, and he had a red balloon tied to his wrist. He took the time to talk to us about our stay, ask us our feedback on the resort, and even gave recommendations on ideal times to return to Garza! As we were leaving, our bell boy, Feruin took care of everything!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond expectation. Their customer service was the best. My family had very good time at this resort!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was amazing, attention to details was mind boggling! Look forward to checking out there other locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our four night stay at this property. The grounds are beautiful and very well maintained. Room was spacious, clean and comfortable and The staff was also great. Very professional and friendly. Food was very good with one unfortunate exception. Blanca Blue was our favorite restaurant with Dao coming a close second. The exception was Bocados Steakhouse. We were quite disappointed with the service there, as well as some of food we ordered. But that really is the only negative experience during our stay. I would not hesitate to go back to this property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roman

Great experience, very attentive staff, specifically
Stayed 5 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 3 nights in Oct 2025

6/10 Okay

Ja Nina

Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful and luxurious resort I even visited. Customer service is top notch let me not talked about the food and how clean everything is. I loved this resort so much didn’t want to leave. I would rate this place 100/10 …
Stayed 6 nights in Oct 2025

10/10 Excellent

Gent

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being home
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonardo de Jesús, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The girls in the Kids Club are amazing! They’re so caring, fun, and great with the kids — my child absolutely loved every minute there.
Stayed 5 nights in Oct 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff! Good food!
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We did not like the food at the Buffet, very limited options. Staff was not accommodating. Food at restaurants was average, service very poor. Most of the staff had an attitude specially the steak house Bocado
Stayed 4 nights in Oct 2025

10/10 Excellent

shawn, Acworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Whether at the pool or beach someone always checked on No we arent. Food was excellent and really enjoyed the ability to leave tips electronically.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alvian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Raquel Nunes

Stayed 4 nights in Sep 2025

10/10 Excellent

Klaudia

Stayed 3 nights in Sep 2025

10/10 Excellent

Dason Montague

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so so helpful in every aspect we thoroughly enjoyed every moment!
Stayed 6 nights in Sep 2025

10/10 Excellent

Louis A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we loved the food options. Very kid friendly. The butlers went above and beyond to ensure we had anything we needed.
Stayed 5 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 6 nights in Sep 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food , service and grounds , bad beach and lots of mosquitoes
Stayed 10 nights in Sep 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, good service, good food, good service, clean, the staff is very friendly, the hotel is beautiful, good experience with my family
Stayed 3 nights in Sep 2025