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Garza Blanca Resort & Spa Cancun

5.0 star property

Photo gallery for Garza Blanca Resort & Spa Cancun

Front of property
Property video
Three Bedroom Loft
Exterior
A resort with a large swimming pool surrounded by palm trees and lounge chairs, overlooking a beach and ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Up 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Swim Up

One Bedroom Swim Up

One Bedroom Swim Up

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

One Bedroom Suite

  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Three Bedroom Ocean Front

A hot tub with a view of the ocean, a champagne bottle, and a tray of fruit.

Three Bedroom Ocean Front

  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite 2 Queen Beds

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Swim Up 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 2 Queen Beds

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Upgrade Mousai Cancun

Upgrade Mousai Cancun

Upgrade Mousai Cancun

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Aerial view
Garza Blanca Resort & Spa Cancun - All Inclusive
Punta Sam
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,013 reviews
The price is NZ$1,329
includes taxes & fees
2 June - 3 June
Garza Blanca Resort & Spa Cancun - All Inclusive

About the area

Punta Sam

When you stay at Garza Blanca Resort & Spa Cancun in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This beach resort is 5.2 mi (8.4 km) from North Beach and 18 mi (28.9 km) from Delfines Beach.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 4 min drive - 2.2 km
  • Playa Mujeres Golf Club - 7 min drive - 4.6 km
  • North Beach - 45 min drive - 8.4 km
  • Punta Sur - 55 min drive - 14.0 km
  • Dolphin Discovery - 55 min drive - 14.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Mike's Coffee - ‬20 min walk
  • ‪The Press - ‬14 min walk
  • ‪caprichos villa del palmar - ‬7 min walk
  • ‪Twiggy - ‬14 min walk

About this property

Garza Blanca Resort & Spa Cancun

Garza Blanca Resort & Spa Cancun offers 45 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include separate bathtubs and showers and bidets. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 hot tubs are on site.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 45 air-conditioned rooms featuring iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, bidets, and bathrobes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 3 hot tubs, and a complimentary water park. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Blanca Blue, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping centre
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 162 reviews
Rating 8 - Good. 22 out of 162 reviews
Rating 6 - Okay. 15 out of 162 reviews
Rating 4 - Poor. 8 out of 162 reviews
Rating 2 - Terrible. 12 out of 162 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Laina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julio

Stayed 4 nights in Jan 2026

2/10 Terrible

cuong

Stayed 3 nights in Jan 2026

10/10 Excellent

mohamed Ghazi

Stayed 7 nights in Dec 2025

10/10 Excellent

Jeff

Stayed 5 nights in Nov 2025

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

6/10 Okay

Cristian

Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.
Stayed 6 nights in Nov 2025

8/10 Good

Tanjila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel with lots of very friendly and helpful staff. Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold.
Stayed 11 nights in Oct 2025

10/10 Excellent

Daniel B

Stayed 5 nights in Nov 2025

8/10 Good

Tata

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to change hotels. Overall, we stayed in four different hotels, and the customer service at the others was amazing. I loved Hyatt Ziva — 10/10, highly recommended. We will definitely return. You get exactly what you pay for.
Stayed 2 nights in Oct 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 6 nights in Aug 2025

10/10 Excellent

Wendy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

monika

Stayed 2 nights in Jul 2025

10/10 Excellent

Lucélia Gontijo Da

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2025

6/10 Okay

Cheng lin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was absolutely horrible. Most other aspects are 5/5. Service was the only thing bringing the reviews down
Stayed 6 nights in Jun 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
great stay. had fun. food was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.
Stayed 3 nights in May 2025