Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Oasis Cancun - All Inclusive

Exterior
Relax by the pool surrounded by palm trees and beach access.
Indoor wedding
1 bedroom, minibar, iron/ironing board
10 bars/lounges, swim-up bar, poolside bar, beach bar

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Cancun

With a stay at Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.5 mi (4 km) from Delfines Beach and 4.5 mi (7.3 km) from Cancun Convention Center.

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1117 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
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Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 369 out of 1624 reviews
Rating 8 - Good. 260 out of 1624 reviews
Rating 6 - Okay. 326 out of 1624 reviews
Rating 4 - Poor. 254 out of 1624 reviews
Rating 2 - Terrible. 415 out of 1624 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mireya A, Tucson

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice, except the Cleaning lsdies wouldnt clean or chsnge the beddings
Stayed 4 nights in Apr 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place
Stayed 1 night in May 2025

10/10 Excellent

Jaime Alberto Pacheco de

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything
Stayed 3 nights in May 2025

6/10 Okay

Mike

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service
2nd time guest. The things we like: - huge resort, tons to offer. Games, beach sports, massage, etc - pools wrap into each other and are beautiful. Always look crystal clear. - lots of restaurants IF you upgrade your badge bracelet Disappointments: - inclusive doesn't mean included - the badge bracelet that is 'normal' doesn't provide access to most of the restaurants. Be prepared for a $40/day upgrade - wine and at least 2 restaurants are additional upgrades - the resort was full of trash. Cups, food, bird dirt, puke. Yuck - no TP in women's bathroom by pool. Janitor gal outside door chatting. I nicely told her no tp. She said, i know. Ill get to it them. (Big bathrrom) - no staff to assist guests. No vallet to and from rooms, pool and beach bathrooms were gross, no wait staff by pools - no staff that was happy and nice. They did their jobs and replied and that was that. Glad I spoke Espanol a tiny bit. - beach isnt walkable. Stayed in the Hotel district to be able to walk the beach. Seaweed and slope of beach is disheartening. So much erosion. Not the redorts fault but was they arent doing their part - had to pay to use tennis rackets
Stayed 4 nights in Apr 2025

2/10 Terrible

gordon

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Pawel

Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro, DENTON

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Teresa Marie Borchard

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks were horrible had to go on a mission to blend drinks. Areas were dirty staff hardly tended you you. All the vines looks as they are making water. Mixed drink were just horrible! I’ve been to this hotel over 3 times and it has been going down hill. They keep it up and it will be just another oasis that didn’t make it.
Stayed 6 nights in Apr 2025

10/10 Excellent

ALEXANDER, freeport

Stayed 6 nights in Apr 2025

2/10 Terrible

Alen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty- rooms not clean very old you can smell the mold Limited restaurants
Stayed 5 nights in Apr 2025

4/10 Poor

Bilma, Stamford

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The housekeeper was horrible and very rude, I submitted my complaint to the hotel, but apparently they won’t review since I didn’t receive any note or response. You should take this hotel out of the network.
Stayed 4 nights in Apr 2025

8/10 Good

Tanya Georgieva

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Definitely will go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 8 nights in Apr 2025

10/10 Excellent

Cristel

Stayed 5 nights in Apr 2025

2/10 Terrible

Cristel

Stayed 3 nights in Apr 2025

4/10 Poor

Sikandar

Stayed 4 nights in Apr 2025

2/10 Terrible

Garima

Travelled with family
Disliked: Property conditions & facilities
It was absolutely horrible experience. I would not recommend this to anyone travelling with child. They have one elevator that is shared between visitors and service staff which results in really long wait time. They do not have room service whatsoever even if you are ready pay extra. Food is not that great. Staff is horrible. They roll eyes at you and looks very angry all the time.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mohammad

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Please be aware they consider a child over 12 years an adult. So they charge a child as adult. Room is very outdated and definitely a plumbing issue. Property smells like paint thinner. There was a cockroach in the hallway. I reported it to guest services and their response was we just fumigated the property. Limited food options. Very poor quality food.
Stayed 4 nights in Apr 2025

2/10 Terrible

Joe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel at all. They charged us 600$ Canadian for an upgrade to get the black wrist band but we still had to pay for any bed near the pool. We also could not get into any restaurants which they said we would be able to. If we didn’t book a table days in advance. We also payed the full upgrade price and did not get an upgrade on our room. We talked to some people who got a free upgrade but for some reason they pick and choose who they charge.
Stayed 4 nights in Apr 2025

8/10 Good

Gladys

Travelled with family and small children
Liked: Staff & service
The rooms are old, need update, we to ask the housekeeping all the time for the towels, soap, shampoo, bc they never put new ones, even if they are empty, the food was okay, the pool is awesome, the view of the ocean and the beach are very cool, perfect for good pictures, i can tell this resort its more for adults, than for families!!!
Stayed 5 nights in Apr 2025

6/10 Okay

Fearence

Stayed 4 nights in Apr 2025