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The Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Front of property
Indoor wedding
Grand Ocean View | Beach/ocean view
14 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand Standard

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
The Pyramid Cancun By Oasis - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.6 out of 5, Good, 1,523 reviews
The price is NZ$576
includes taxes & fees
11 Nov - 12 Nov
The Pyramid Cancun By Oasis - All Inclusive

About the area

Cancun

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.5 mi (4 km) from Delfines Beach and 4.5 mi (7.3 km) from Cancun Convention Center.

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 6 min drive - 1.5 km
  • El Rey Ruins - 11 min drive - 2.9 km
  • La Isla Shopping Mall - 12 min drive - 4.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪Tatish Restaurant - ‬5 min walk
  • ‪Piña Colada - ‬9 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Hacienda Sarape - ‬3 min walk

About this property

The Grand Oasis Cancun - All Inclusive

Beachfront property with 13 restaurants and a full-service spa
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.31 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night
The resort fee includes:
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Reviews

The Grand Oasis Cancun - All Inclusive Reviews

6.0

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 385 out of 1663 reviews
Rating 8 - Good. 257 out of 1663 reviews
Rating 6 - Okay. 340 out of 1663 reviews
Rating 4 - Poor. 260 out of 1663 reviews
Rating 2 - Terrible. 421 out of 1663 reviews

Reviews

2/10 Terrible

Nectaria

Stayed 6 nights in Aug 2025

6/10 Okay

Laura Olivia

Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Abran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in cancun stayed at the grand oasis had a blast pretty landscapes, nice pool areas ,nice adult pools too, had a few diffrent areas to eat had some great tasting steak , drink beer while i was there wiah it had another type of beer to drink instead of XX all the time but it was good . Until next time
Picture of adult only pools
Stayed 4 nights in Jul 2025

10/10 Excellent

IRMAY SIEYES

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Kadeem

Travelled with family and small children
Disliked: Staff & service, amenities
They have the same food all day breakfast lunch and dinner the room was old but nice they didn’t have much access for strollers and wheelchairs bellboy take more than 3 hours to bring my bag after my room was ready
Stayed 2 nights in Jul 2025

6/10 Okay

Julio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Richard, tampa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Disappointing Experience – Not Worth $300 per Night Our stay at the Grand Oasis was incredibly disappointing, especially considering the rate of $300 per night. For that price, we expected at least basic comfort and cleanliness, but what we got felt more like a low-end motel experience. The grounds were dirty, with trash scattered around the edges of the pool. The grout in the showers was missing, and the paint on the walls looked like it was sloppily slapped on—drips and streaks everywhere. There weren’t enough towels or washcloths in the room, and the beds were small and uncomfortable. To top it off, the bathroom sink didn’t even drain properly. The food was bland and clearly not made with care. The staff was unfriendly and unhelpful, which added to the overall negative energy of the place. I actually felt depressed during the stay. The most disturbing part was how controlling the environment felt. I wasn’t even allowed to leave the lobby to go to my car without being stopped by staff. One person at the front door actually threatened to call the police if I didn’t get “permission” to leave—an absolutely outrageous and unsettling experience. For $300 a night, this was a massive letdown. I would strongly recommend looking elsewhere. This place does not deliver on the quality, comfort, or service you’d expect for that kind of price.
Stayed 1 night in Jul 2025

2/10 Terrible

Kyrillos

Disliked: Cleanliness, staff & service, property conditions & facilities
disappointing all-inclusive experiences.Check-In Nightmare:We arrived around 11 AM and had to wait until 2:30 PM to check in.There were no comfortable places to sit only a hard tiled bench and the reception area had no air conditioning, which made the wait even worse. To top it off, the check-in line was massive and extremely disorganized. Confusing Layout with No Guidance: The resort is huge, which might seem like a good thing, but it’s poorly organized.No one gives you a tour or explains how anything works.The bellboy who showed us to our room was very kind and helpful, but aside from him, we were left to figure everything out ourselves.Old Rooms & Limited Elevators:The room itself was clean but very outdated. Getting to the room was another issue altogether there are only two tiny elevators serving a large building, and during busy times, we had to wait in line just to use them. Food & Dining Issues:I booked the basic package, which only included access to two buffets and a few snack options. A few other restaurants were technically available, but only by reservation and good luck getting one. The quality of the food was terrible. Even basic items like burgers and hot dogs tasted strange and artificial. The beef was often undercooked, and overall the meals were unappetizing. Around the pools, staff at the grills were handling food with bare hands and clearly looked overworked and overheated, with no gloves, no proper sanitation, and no amenities to help them cope with it
Stayed 5 nights in Jul 2025

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort wasn’t all inclusive just because the color of your bracelet you can’t eat at the restaurants or you have to pay extra and the buffets they have it was always the same food every day and on the bars located around the pools if you didn’t have certain color of bracelet they don’t give you any drink and so rude actitud ! Never stay in that resort again!
Stayed 7 nights in Jul 2025

4/10 Poor

Llilian

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Erisaul

Stayed 1 night in Aug 2025

8/10 Good

Lyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que cambiaría sería que el acceso a los diferentes restaurantes y sitios de caffe fueran para todos no hacer tan marcado el uso de una manilla y según la que tenga así te atienden o te dan acceso a los lugares eso es discriminación
Stayed 6 nights in Jul 2025

6/10 Okay

angel

Travelled with family
Liked: Amenities
Everything good except food we all inclusive but food wasn't cooked right also check in was quick but they don't give us the room after 1and 30 minutes later at 4:30 to be exact, we hoping come back soon because we love the property and pools thats the main reason for us to come back thank you god bless everyome!
Stayed 4 nights in Jul 2025

2/10 Terrible

Mesha m

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jul 2025

6/10 Okay

MD SHAHRIAR HASAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is very nice. They should more emphasis on customer interaction at the check in and check out desk. It was very insulting after check out when they told to take the ride from the main road. I walked all the way with my luggage to get on my Uber. I will suggest people to avoid the the advertisement of the oasis luxury whick killed my 3 hours for nothing. Also when any questions are asked at the desks there were no proper answers. Otherwise the property is amazing to stay. I suggest everyone to stay in that property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Grand Oasis Cancun Family Vacation

Great location, beautiful hotel just a bit outdated. Very clean rooms and bathrooms, mini fridge was not working, took 3 days to get it replaced as well as the iron. Beds were clean and comfortable, for an all inclusive Resort food can be a little better. However, over all was a good time. Pool was incredibly good, family oriented activities, live music outdoors was great & a Cigar Lounge onsite which I loved because I’m a cigar smoker.
Stayed 5 nights in Jul 2025

6/10 Okay

Asif

Didn’t like the buffet
Stayed 3 nights in Jul 2025

2/10 Terrible

Larry, Montgomery

Travelled with family
Disliked: Staff & service
Wow! I don’t usually write bad reviews. It has to be something big for me to do this. Four of us booked a trip 7/26-7/30 to this place which I stay here almost monthly just to add to it. We checked in. No big deal. However my oldest son wasn’t coming and then his prior engagements changed his availability. So I booked a second room for him as there was four of us. I figured we would just split. Anyhow, I messed up and made a mistake. I booked the correct days but wrong month. I tried to get it changed. I offered to pay difference. Offered to cancel and refund and rebook. No no no. So now no place for my son. Ok I get it. I messed the dates up. But can’t we just change the booking? Nope…. Offered to pay fees too. I go to reception because now left with no choices. Book a third reservation. They tell me to wait till end of day in case they resolve it. Nope they didn’t. They did assure me if waited they would let me book a third reservation and there was availability. I listened. Came back that afternoon and nope no rooms. Now WTH am I gonna do. While I sit there them telling me no more rooms. I go on Expedia and book third room. But yep different building than the family. Wow they sure know how to treat guests. Never again.
Stayed 4 nights in Jul 2025

6/10 Okay

Magdalena

Travelled with family and small children
Liked: Cleanliness, amenities
Nice property but needs updating. If you’re looking for a time on the beach - there was no beach - ocean too rough to try to get in. Food very average (no seafood was offered at the buffet). No frozen drinks available on property. Room - l got the “connecting” room. There was no noice barrier. Coffee maker did not work. I asked twice to have it replaced- never happened- used coffee shop instead. There is “safe” in the room but you need to pay extra for a key!
Stayed 3 nights in Jul 2025

4/10 Poor

Simas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some of the restaurants are either extra money to eat at or you need an upgraded reservation to access. Not truly all inclusive in my opinion when it comes to food options. Staff were friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ilse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This has been my second time staying at Oasis, my family and I were not satisfied. When I booked this hotel it said all inclusive which is not, most of the restaurant you need to paid to have dinner and the ones that are available you need to wait for almost 2 hours to have dinner. Only the buffets were available which is always the same food. I would definitely to go to a different hotel the next time I'm in cancun.
Stayed 4 nights in Jul 2025

2/10 Terrible

Destiny Y

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Johnathan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Me and my wife were traveling with our 2 year old. We specifically picked this hotel because they had a nice kids area. When we get to the resort we went straight to the kids area and we’re told that our 2 year old is not allowed in because it’s for children 4 and up and no parents allowed!!!! Talked to multiple different staff and we were not allowed access in. Nowhere on the website says this!!! Had we known this we would have stayed at a different resort!!! Food was terrible, pool was nice.
Stayed 4 nights in Jul 2025

2/10 Terrible

CRISTINA, White plains

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Limited food options. Venues are always running out of food or long wait time. No free safe in the room. No sense of urgency at any of the venues. Restaurants have long wait times. The worst place I’ve ever experienced en Cancun Zona Hotelera. Definitely not coming back!
AC never works at the check in/out office.
Stayed 5 nights in Jul 2025