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The Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Lobby
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Garden
Outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Grand Oasis Palm - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.4 out of 5, 1,012 reviews
The price is NZ$462
includes taxes & fees
20 May - 21 May
Grand Oasis Palm - All Inclusive

About the area

Cancun

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 3.1 mi (5 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Oasis Arena - 2 min walk - 0.2 km
  • Maya Museum of Cancun - 9 min walk - 0.8 km
  • Aquaworld - 11 min walk - 1.0 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Coffee & Me - ‬4 min walk
  • ‪Dos Lunas - ‬1 min walk

About this property

The Grand Oasis Cancun - All Inclusive

The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
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Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 474 out of 1963 reviews
Rating 8 - Good. 304 out of 1963 reviews
Rating 6 - Okay. 403 out of 1963 reviews
Rating 4 - Poor. 314 out of 1963 reviews
Rating 2 - Terrible. 468 out of 1963 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

MARCIA

Travelled with family
Lack of staff support. Asked for water it came two days later,; water flood in bathroom spilled out to room it tok few hrs. Then day later when there was nothing to be mopped up there come the clean up guy. If it's all inclusive why the food is never hot. Can't visit again.
Stayed 4 nights in Jan 2026

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was alright
Stayed 4 nights in Jan 2026

2/10 Terrible

pezhman

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Except the outdoor activities the rest was nightmare, old and dirty room , no service for each service you should call more than 5 times if and only if someone be responsible, except the steakhouse the rest of the foods just like a sheet, never back there again , for a huge building there was just one lift,
Stayed 7 nights in Jan 2026

2/10 Terrible

Ivan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was disgusting. The food was gross, the drinks were worse. The rooms are gross. This place needs to be shutdown. The buildings smell. There is not enough beach chairs. Its battle of the chairs. Complete chaos!!!! Do not stay here!
Stayed 5 nights in Jan 2026

2/10 Terrible

Soheil

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The food was horrible,the staff were so rude and in responsible, the rooms were so old and dirty I never gonna get back again and I’m not recommending to anyone
Stayed 7 nights in Jan 2026

2/10 Terrible

Asim

the communication is non existent, all inclusive is very vague, Restaurants, cafe and bars are selective for certain band levels and not as advertised ALL INCLUSIVE, Rooms and services are nowhere near 5star
Stayed 3 nights in Jan 2026

2/10 Terrible

Peyman

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Service is poor,Food was really limited and horrible Requested for extra blanket never got . Rooms were really dirty and old. No towels beside the pools! Had to bring the towel from the room. Really disappointed.
Stayed 7 nights in Jan 2026

6/10 Okay

Jaime

Travelled with family
Staff was great, the rooms are pretty dated, the food always seemed cold even at the sit down restaurants and we were there for a week and weren’t able to get reservations for dinner. My kids aren’t picky but they did have a hard time finding something they liked to eat…. Even the Mac and cheese was watered down( my 15 years old said “this is BAD and I like Mac and cheese from a box” we didn’t use the pool at all during our stay this week (it’s not heated and the water was freezing) but it looked clean and well maintained, the grounds are pretty to walk and the beach is clean.breakfast options only include the 2 buffets and for lunch the pickings where a little slim. We also were not permitted in the buffet one night because my daughter was wrapped in a towel (she was cold, not wet) Also be prepared for check in to take at least 1 hr and if traveling as a family they will try to sign you up for their timeshare presentation with the excuse that they show everyone around the ground and to their room, check out took 5 min though :)
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohammad Reza

Stayed 7 nights in Jan 2026

8/10 Good

Brian

M
Stayed 7 nights in Jan 2026

6/10 Okay

Hayley

Stayed 7 nights in Jan 2026

8/10 Good

Meredith Alex

Overall our family enjoyed the Grand Oasis for it's varied outdoor spaces, with peacocks and koi fish; multiple dining and bar options offered good service and selection. The beach and lack of was too rough for young children as well as no outdoor play area accessible to children under 4.
Stayed 9 nights in Jan 2026

6/10 Okay

Mimoza

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The drink lines were extremely long, the power went out twice while I was drying my hair, and the food was very disappointing. Overall, I wouldn’t recommend it.
Stayed 3 nights in Jan 2026

4/10 Poor

Desiree

Travelled with group
Liked: Cleanliness
My friend fell in their lobby on day two of seven. Be careful the lobby, where the bar is the steps look flat, but they are not. The staff who were there were amazing, but I wanted to spend one extra night and I explained my friend fell and hurt herself in the lobby. She did not stay five of her seven nights nor did she eat or drink there. No refund of any kind and I had to pay for my additional night. They were full and I was on the second floor with no elevator. If she was able to come back from the hospital they would not have been able to accommodate her. So that was also disappointing. I think this was very horrible service for somebody who fell in their hotel. On the last morning I called at 5:45 AM to change my two to go breakfasts to 630. They still weren’t ready when I was ready to leave for the airport. I was very disappointed and had to spend $40 at the airport. I also had to pay for my last day, including all inclusive when I told them I was leaving the hotel at 6:30 in the morning. I wasn’t impressed with that either. The food was amazing though and I like the small resort feel. The entertainment staff was great and I enjoyed the pool aerobics when I could. I met some amazing people there and I was very thankful for that.
Stayed 2 nights in Jan 2026

4/10 Poor

Constance

Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready until 4pm. Very inconvenient for incoming guests. There was no orientation to the facility, restaurant, and amenities until the 2nd day. They need to do a better job and encorage the guests to download the resort app.
Stayed 2 nights in Jan 2026

4/10 Poor

Kimberly Ann

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend booking this resort. The prices may be cheaper but when you get there it's an upcharge for alot of things like certain drinks, access to some restaurants, beach chairs etc. It is on one of the most beautiful beaches in Cancun but minimal beach chairs and no beach service/bars. It is not wheelchair accessible with many steps all around the resort. Rooms that are called accessible cannot fit a wheelchair comfortably. Buffet food was bland and almost always cold. Their warmers did not work. Buffets will not serve you drinks while you eat except for pop/juice/water. Elevators were slow and often broken. I recommend spending your money elsewhere!
Stayed 7 nights in Jan 2026

2/10 Terrible

Victoria

Stayed 3 nights in Jan 2026

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room in decent condition, although I did find a cockroach on the drawer. Cleaning service was good and cleaning staff are overall friendly. NO lifeguards around anywhere. Not in the pools, or in the beach. Disappointing. There were times where the staff at the bars and restaurants would rush you in a rude manner. This feels like a side effect of the sheer amount of people that are in the hotel. This is a resort more targeted for a younger demographic with music and parties at the center of the entertainment. This being the case, there were no “nightclubs” open during the night, which is very rare. Washrooms are downright dirty and not maintained very often. Overall, there are better options for resorts in the Cancún area. This resort had too many people, not enough entertainment, rude staff at times, and alright food. Do consider spending a little bit more for a more quality hotel. Do not recommend.
Stayed 6 nights in Jan 2026

4/10 Poor

Emad

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff were not friendly; there was only 1 person working at each station which led to long line ups just to get a drink; the food was cold and labels were not put in the right place; they only had 2 restaurants available for regular customers and they tried to upsell you to purchase the black membership to have access to the rest of the restaurants. Their bar/club was reserved for privates events for highschool students during the weekend, so we had no access to it. Overall, the facility is massive and had great swimming pool areas and beach was good but no chairs. I wouldn’t go back there nor will I recommend it.
Stayed 6 nights in Jan 2026

8/10 Good

Janny

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The amenities of the hotel were great. As well as the overall look and cleanliness of the public areas Of The hotel were pretty great.
Stayed 6 nights in Jan 2026

2/10 Terrible

Maura

Pase una mala experiencia los cuantos viejos no Serbia el lavamanos tapado se salia el agua el personal muy muy enojados y no eran serviceales la comida el buffet lo mismo todos los dias Baja calidad en la Alberta no munchas Silas nunca avia porque eran picas para tanta jente muy mal No me gusto se Pago muncho dinero por poca calidad
Stayed 8 nights in Jan 2026

8/10 Good

Rory John Edward

Stayed 7 nights in Jan 2026

2/10 Terrible

Xionara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty, mini fridge had used items from previous guess. Staff was very robotic, not engaged and short with answers. They did not not give clear directions on amenity and how to use.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaylen

Liked: Cleanliness, amenities, property conditions & facilities
was awesome
Stayed 4 nights in Jan 2026

4/10 Poor

Mario

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Un típico hotel de clase media, el check in fue de 1 hr y media, las habitaciones parecían mas un tipo motel, para comer había filas de 40 mins a 1 hr y la comida es bastante mala. Es un “todo incluido” que realmente te tiene limitado a quizas 3 lugares para comer y beber. Honestamente el hotel ya se nota antiguo y aunque intentaron actualizarlo con su app, no me parece que sea la gran novedad, al contrario, entorpece la comunicación con el cliente. Me pidieron que diera mi reseña ahí con ellos mismos y quedaron en ponerse en contacto conmigo, cosa que no sucedió. En conclusión, a pesar de que pagué una cantidad razonable ($12.000 por 3 noches, 2 personas) , no se me hace ni un poco proporcional al servicio que se ofrece. El staff es amable, pero de ahí en adelante, no lo recomiendo ni un poco.
El seguro de mi puerta no servía, aunque tenía otro en la parte de abajo. Me toco enfrente de la maquina de hielos. Ya podrán imaginar el ruido que se escuchaba a horas indebidas
La puerta que se “comparte” con otros huéspedes, esta separada por 3 clavos. La seguridad es primero
Es motel? No, es la habitación de este hotel.
La “caja de seguridad” que no tienen llaves o seguros. La seguridad es primero.
Stayed 3 nights in Jan 2026