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The Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Lobby
Garden
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Triple Room Standard with Lake View

  • 35 sq m
  • Sleeps 4

Room Superior with Sea View

  • 35 sq m
  • Sleeps 4

Room Standard

  • 35 sq m
  • Sleeps 4

Room Standard

  • 35 sq m
  • Sleeps 1

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About the area

Cancun

With a stay at The Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 3.1 mi (5 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Oasis Arena - 2 min walk - 0.2 km
  • Maya Museum of Cancun - 9 min walk - 0.8 km
  • Aquaworld - 11 min walk - 1.0 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 2 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Piña Colada - ‬9 min walk

About this property

The Grand Oasis Cancun - All Inclusive

The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1210 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 13 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 14 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.79 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 433 out of 1857 reviews
Rating 8 - Good. 286 out of 1857 reviews
Rating 6 - Okay. 385 out of 1857 reviews
Rating 4 - Poor. 300 out of 1857 reviews
Rating 2 - Terrible. 453 out of 1857 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Stayed 6 nights in Dec 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Awesome Resort ,7+restaurants to choose from,5 bars all around the resort by the pool. In December nice weather in the 90’s no seaweed in the beach ,clean from Sargassum . Very nice just walk to the outside of the Resort and take a red bus for a $1.00 or 12 pesos and it takes you to down town Cancun Mall, Flea Market, Stores.if you’re the for birthday or anniversary recommend Columbus , so romantic
Stayed 3 nights in Dec 2025

2/10 Terrible

Bryan

The staff was not very
Stayed 10 nights in Dec 2025

8/10 Good

Bryant

Liked: Cleanliness
Stayed 4 nights in Dec 2025

6/10 Okay

Pricillar

Disliked: Cleanliness, amenities, property conditions & facilities
They gave me wrong room initially. Rooms dont match the pictures. Staff are okay. Ive experienced nicer ones at xcaret resort. Food wasnt so bad. The outdoor is beautiful.
Stayed 4 nights in Dec 2025

6/10 Okay

LUIS

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Th room was out of order, the food didn’t have variety, no much activities. The building it’s too big and we have to walk a long way to get one place to other.
Stayed 3 nights in Dec 2025

2/10 Terrible

MOHSIN

Disliked: Cleanliness, amenities, property conditions & facilities
Room had bed bugs.
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonio Brito

Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel people and staff very polite its five star hotel thank you
Stayed 3 nights in Dec 2025

8/10 Good

Serena Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large resort with good food and a beautiful beach! Staff and room cleanliness was fine; nothing extraordinary.
Stayed 6 nights in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Onasis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Arvind

Stayed 6 nights in Nov 2025

8/10 Good

Silvio

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 5 nights in Nov 2025

6/10 Okay

Jose

Travelled with partner
Me and my friend girlfriend Saturday there for 5 nights we could hear everything the next door people would say or do . Food was not to great could do better .
Stayed 5 nights in Nov 2025

10/10 Excellent

wael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and the food
Stayed 1 night in Nov 2025

6/10 Okay

Willy Emilio Menacho, Toronto

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms smell like rotting mold, rooms look old overall.
Stayed 6 nights in Nov 2025

6/10 Okay

Rosie

Travelled with family and small children
Liked: Amenities
The resort is amazing but the workers are mean and lazy ….long lines and the food is horrible .
Stayed 6 nights in Nov 2025

10/10 Excellent

Adeshope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time! Great Amenities and very friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Nov 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wrong bed , broken fridge , check in took 45 min - and there was ONLY 2 people in front of us . Staff seemed to not really care , worst check in experience ever .
Stayed 1 night in Nov 2025

4/10 Poor

Farrah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this resort last year and every thing was great when it came to the rooms, staff, cleanliness, accommodations. However, this year was the complete opposite unfortunately. We booked 3 months in advance for 18 people and when we arrived they put all of us in different buildings even though we requested to be in same building. The rooms were requested as double beds and they were almost all king beds. Then the rooms themselves were very dirty in each building and they had cockroaches and just very dirty and falling apart. The paint is chipping inside and out. The staff wouldn’t put our families in the same building and it was very hard for the older people to walk from one side to the other because of this. We would have to keep asking for towels and toilet paper and water and most of the time they wouldn’t bring it to us until we asked 2 times. The buffet was a whole other nightmare. They wouldn’t let us sit together or close in tables and the quality of the food is just terrible. Even the restaurant foods are all the same as buffet and everything is watered down and tasteless including the foods and drinks and desserts. On top of that we weren’t aware the casino had closed down and turned into a restaurant and other shops were only for exclusive members. We were really disappointed in this resort this time and won’t be going again especially when both times we were 15+ people
Stayed 7 nights in Nov 2025

6/10 Okay

Jennifer Melissa

Liked: Cleanliness
The room was good. The hotel was a maze and it was confusing which restaurants were available. Overall it was ok. We were there for a cheer competition. If I could do it again I would have paid for the Pyramid instead of Oasis.
Stayed 3 nights in Nov 2025

6/10 Okay

Adrian Garcia

Travelled with family and small children
Liked: Amenities
Las instalaciones están bien, pero las habitaciones necesitan más mantenimiento y la comida está más o menos.
Stayed 5 nights in Nov 2025

2/10 Terrible

Maximo

Stayed 1 night in Nov 2025