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The Sens Cancun By Oasis

4.0 star property

Photo gallery for The Sens Cancun By Oasis

On the beach, white sand, beach bar
Creator video - submitted by Jazzy la travel mama
Minibar, blackout curtains, iron/ironing board, free WiFi
Minibar, blackout curtains, iron/ironing board, free WiFi
Minibar, blackout curtains, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, Marlin Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Sens Standard Limited View

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Standard Limited View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Master Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Master Suite

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Junior Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Superior

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Superior

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Master Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

Sian Kaan Master Suite

  • Sleeps 2

View all photos for Sian Kaan Junior Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

Sian Kaan Junior Suite

  • Sleeps 2

View all photos for Sens Superior Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Superior Room

  • Sleeps 3

View all photos for Sens Standard Room With Limited View

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Standard Room With Limited View

  • Sleeps 3

View all photos for Single Sens

Minibar, blackout curtains, iron/ironing board, free WiFi

Single Sens

  • Sleeps 1

View all photos for Sens Superior

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Superior

  • Sleeps 1

View all photos for Sens Standard Limited View

Minibar, blackout curtains, iron/ironing board, free WiFi

Sens Standard Limited View

  • Sleeps 1

Sens

  • Sleeps 2

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About the area

Cancun

With a stay at The Sens Cancun By Oasis in Cancun (Zona Hotelera), you'll be a 5-minute walk from Hotel Zone Beaches and 12 minutes by foot from La Isla Shopping Mall. .This all-inclusive hotel is 0.8 mi (1.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.1 mi (6.5 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 11 min walk - 1.0 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬5 min walk
  • ‪Club Bistro - ‬6 min walk
  • ‪Ilios Restaurant - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

The Sens Cancun By Oasis

The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 373 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at The White Box, one of the hotel's many dining establishments, which include 11 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 9 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This hotel has 3929 square feet (365 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Cafe del Mar - This restaurant specializes in seafood and serves lunch only. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Akeru - This restaurant specializes in Japanese cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 11 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akeru
  • Cafe del Mar
  • Careyes - Mexican French
  • Makitako
  • The White Box

Things to do

  • Beach club
  • Free children's club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sens Cancun By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 249 out of 655 reviews
Rating 8 - Good. 150 out of 655 reviews
Rating 6 - Okay. 116 out of 655 reviews
Rating 4 - Poor. 61 out of 655 reviews
Rating 2 - Terrible. 79 out of 655 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

shabnam

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very old People are not that friendly we came with family Service was poor The shows were cancelled 4 nights in a row
Stayed 7 nights in Jan 2026

6/10 Okay

Erica

Travelled with group
Liked: Property conditions & facilities
Bedding in room. There are only flat sheets on the bed, no comforter. Staff attentiveness during restaurant service. Staff often ignored us and walked by us several times without acknowledgment. Have to hunt down a server for a drink or a refill.
Stayed 5 nights in Jan 2026

8/10 Good

Vida

Stayed 4 nights in Jan 2026

8/10 Good

Joanne, FORT MCMURRAY

Travelled with partner
Liked: Cleanliness
The room seemed to be fairly clean, but only two flat pillows and only sheets on the bed. The shower and sinks were very old and the water smelled like corroded piping, did not enjoy the showers. The room was very noisy with the adjacent rooms and hallway. We enjoyed the beach, it was beautiful and clear water. However, we ended renting cabanas because the beach was public and was very overrun with families. No beachchairs ever available. The restaurants were great, with good service and excelllent food. I enjoyed it for one stay but would not return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Jan 2026

6/10 Okay

Bianca

Travelled with family
Great location. Good was terrible
Stayed 7 nights in Jan 2026

6/10 Okay

Ray, Maple Ridge

Food in buffet was sub-par, they had hardly any beach chairs compared to the number of guests; you had to be out before 7 am to get beach chairs. No chairs around the pool. The bathrooms were not kept up to a acceptable cleanliness. Too many people sick for my way of thinking...hmmm The other restaurants were decent food. Careyes restaurant was really good, the Whote Box was pretty good, same with
Stayed 7 nights in Jan 2026

8/10 Good

Kati

Stayed 3 nights in Jan 2026

2/10 Terrible

Vitali

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 6 and decided to try this one out for first time. Mind you we travel to Mexico yearly on vacation and have stayed at multiple resorts throughout the years. This one is by far the worst. The beach is dirty, water smells like gas from the near by marina and consistent yachts and jet skies taking off. The beach chairs are non existent unless you get there before 8am. You will find yourself feeling like sardine in a can. Overcrowded, people smoking on every corner, you basically reak of smoke and gas the entire stay. The restaurant and lobby reak of smoke as well. You can't enjoy the ocean breeze because it's practically non-existent. The beach view is ok only if you have a suite in the center of the building. The rooms are covered in mold and so is the bathroom. The walls are paper thin and you can barely get any rest. Morning expect loud noises starting at 6am and night all the way to 2am. Elevators are super small and packed. Have to consistently wait. We took the stairs from the 8th floor and it was much quicker. We stayed for 3 nights and wanted to leave after the 1st. The restaurants are mediocre at best and don't get me started on the long lines. If you don't get waiting at 5pm to be one of the first in line, good luck getting to eat when the restaurant opens at 6pm. The Asian restaurant maki taco was terrible and I mean terrible. Sushi, far from it. Waste of time waiting in line for. Oh and food poisoning!!! The sports bar is filthy. Run away!!!!
Stayed 3 nights in Dec 2025

8/10 Good

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Hallways were beautiful. Grounds were clean. Food in buffets werent always hot enough. There were no microwaves in rooms and no room service which was a big downfall with children.
Stayed 6 nights in Dec 2025

6/10 Okay

Constantin cristian, shelbyville

Travelled with family
Liked: Cleanliness
Staff was amazing, they were kind and helpfull. Room need maintenance, wall paint is falling down. Shower doors need fixed
Stayed 8 nights in Dec 2025

4/10 Poor

Jason, toronto

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food situation was terrible. You either had to wait in line for an hour or eat at bites or hacienda which gave almost my entire group of 15 food poisoning. The food itself was bad. Staff is pretty rude. Towel guy wouldn’t take towels at the end of the day because they had a policy that the couldn’t take towels back after 6 (it was 6:15), so what the hell are we supposed to do if it were our last night? The layout of the hotel is cramped and the rooms are dated. The hotel is slowly falling apart and on our last morning two elevators broke down and we were on the 7th floor and had to take the stairs. This place is terrible. The beach was half decent though and there were two restaurants, cocoa and miramar that weren’t bad for lunch, otherwise this would be 1 star.
Stayed 7 nights in Dec 2025

4/10 Poor

sasha mark

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
It just didn’t offer what we wanted from an AI. No chairs around pools. No heated pools Few beach chairs. No wait service at pools or beach. Crazy long lines for restaurants. Reused plastic cups at bars even with tons of sick people at the resort. We all got sick. No real butter to put on bread. If all else fails my kids will eat bread & butter but we did not have that option. They gave us a margarine that my kids spit out. No place in lobby/waiting area to sit. There were so many not great things, but the worst may have been how difficult it was to feel comfortable and relax. You had to work and or wait for everything. Most staff did not help. However Juan and Yosiel were great at the restaurants!!! Will choose differently for a better experience next time we go.
Stayed 9 nights in Dec 2025

2/10 Terrible

Ellen

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our entire group got really sick in our stomach’s , and many others at the hotel were sick as well. We saw people everywhere walking around with pedialite and the bathrooms were constantly busy with people being sick as well. It was gross. There was no sanitizer anywhere and it spread like crazy. Whether it was food, water or cleanliness we’re not sure, but it felt like the entire hotel was contaminated. In addition the food was Luke-warm everywhere and unappetizing, rooms were dated with really small beds and no balconies, and the resort claimed to be great for kids but there were few kids activities other than the drop off kids club and the shows were so late at night it was difficult for the kids to make them. There were hardly any chairs around the pool and not good common areas to hangout. We definitely will not go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandria Joy

Stayed 5 nights in Dec 2025

8/10 Good

Badele

Stayed 4 nights in Dec 2025

6/10 Okay

Gilberto Hernandez

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Michal

Travelled with family
Liked: Amenities, property conditions & facilities
Staff is great. Rooms are clean but i dont think cuos sre changed or cleaned in the rooms as i saw makrs on the cups. Twice sheets with marks on them. Also you need more vegan and daury free food on the reskrt. If skmeone like me has a milk allergy its very hard to fond food.
Stayed 7 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort was very crowded wiht very long lines for food
Stayed 8 nights in Nov 2025

8/10 Good

Ricardo Coto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In average it is good
Stayed 7 nights in Nov 2025

10/10 Excellent

Lilli-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had the most beautiful experience for my first time in Mexico !! Spent 10 days here for my honeymoon and it was so peaceful and amazing!! The Miamar has amazing food especially the breakfast ! And the los agaves is amazing for dinner (ate there almost every night we loved it so much) the bartenders are amazing especially Adrian! He remembered me and my husband every time and was so happy and helpful with new drinks to try!! Would definitely recommend and come back any day!
Stayed 9 nights in Nov 2025

10/10 Excellent

Vivek

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resturants
Stayed 2 nights in Nov 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2025

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort is dated. There’s mold in the bathrooms. Esp the sinks. The food is horrible. There’s only one pool and not many restaurants. Beach area is very small and fills up fast. You can hear through the walls in the room. Theres no nightly entertainment. The staff was attentive and nice but i would not stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Aniyah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I recently stayed here and overall had a pleasant experience. The property is clean and well-maintained, and the atmosphere is relaxing. The staff were friendly and attentive, and check-in was quick and smooth. The room itself was comfortable, with everything I needed for a short stay. That said, there are a few areas that could be improved. Some of the amenities felt limited, and the room could use a bit of updating. A little more attention to detail especially with maintenance.
Stayed 4 nights in Nov 2025