See all properties
Save

Hilton Garden Inn Cancun Airport

4.0 star property

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Suite, 1 Bedroom | Living area
Daily buffet breakfast for a fee
Restaurant
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Place, El Tinto Golf Course
    ‪8 min drive‬
  • Place, Xoximilco
    ‪10 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(99 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(77 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite With Sofa Bed

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Two Queen Room

  • Sleeps 4

Similar properties

Free daily continental breakfast
Hyatt Place Cancun Airport
Cancun
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, 938 reviews
The price is NZ$194
includes taxes & fees
9 May - 10 May
Hyatt Place Cancun Airport

About the area

Cancun

When you stay at Hilton Garden Inn Cancun Airport in Cancun, you'll be near the airport, within a 10-minute drive of Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This hotel is 5.9 mi (9.5 km) from Moon Palace Golf Club and 8.8 mi (14.1 km) from Delfines Beach.

What's nearby

  • El Tinto Golf Course - 8 min drive - 5.7 km
  • Xoximilco - 10 min drive - 8.1 km
  • Grand Outlet Riviera Maya - 10 min drive - 9.2 km
  • Riviera Cancun Golf Resort - 12 min drive - 8.0 km
  • Moon Palace Golf Club - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Air Margaritaville - ‬6 min drive
  • ‪Kitchen Wolfgang Puck - ‬7 min drive
  • ‪Margaritaville - ‬4 min drive
  • ‪Mera Lounge Internacional Terminal 4 - ‬8 min drive
  • ‪Starbucks - ‬12 min walk

About this property

Hilton Garden Inn Cancun Airport

Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 186 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at The Garden Grill, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 420 for adults and MXN 210 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
  • Nearby parking fee: MXN 200 per day (984 ft away)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1640 out of 2796 reviews
Rating 8 - Good. 610 out of 2796 reviews
Rating 6 - Okay. 269 out of 2796 reviews
Rating 4 - Poor. 148 out of 2796 reviews
Rating 2 - Terrible. 129 out of 2796 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nancy, Arnprior

Stayed 1 night in Feb 2026

10/10 Excellent

joan

Stayed 1 night in Feb 2026

10/10 Excellent

Barry

Travelled with partner
The room was spotless and the staff were really good. Great location to stay if you have a really early time at Cancun Airport.
Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice hotel immediately adjacent to the airport. Clean, modern, nice pool, nice restaurant.
Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo, Plymouth

Stayed 1 night in Jan 2026

6/10 Okay

Chris

Stayed 1 night in Jan 2026

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
The room was in good condition with a comfy bed. The toiletries had run out in the room though, which was a bit annoying. The hotel told us that the only way of getting to the Tren Maya station in the morning was a €30USD taxi, when we could have walked back across to the airport terminals to take a free shuttle. I thought this was a bit misleading, and I would expect better from Hilton Hotels.
Stayed 1 night in Jan 2026

6/10 Okay

Joaquin

There was no soap in the shower, only shampoo and conditioner. My room service wings were also cold.
Stayed 1 night in Jan 2026

8/10 Good

stella, Nepean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, there was coffee in the room and the bed was comfortable. The shower was good with nice hot water.
Stayed 1 night in Jan 2026

10/10 Excellent

Milt

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Margot

Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay before an early flight.
Stayed 1 night in Jan 2026

8/10 Good

Jiarui

Stayed 1 night in Jan 2026

2/10 Terrible

Fedlyne Emmane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to formally express my dissatisfaction with my recent stay at your hotel. Unfortunately, the experience was unacceptable and fell far below the standard of service and cleanliness that I expected. From the beginning of my stay, staff support was severely lacking. Multiple staff members were unfriendly, rude, and unhelpful when I requested assistance. Despite calling the front desk several times and physically going downstairs, many of my concerns were either ignored or promised assistance that never arrived. The condition of the hotel and my room was extremely disappointing. The room appeared outdated, with dirty walls, unclean sheets, and dirty towels. The bathroom was not properly cleaned, and overall hygiene throughout the property was poor. The elevator floor was consistently wet, creating an unsafe environment, and there was a foul odor present in the lobby. The room temperature was another major issue. The room was freezing cold, the air conditioning had only one setting, and despite requesting a blanket, staff refused to provide one. I contacted the front desk multiple times regarding the A/C issue, yet no one came to address it. Additional concerns included: • The pool being visibly dirty with bugs inside • Room service being unreachable, with no return calls after multiple attempts • Being unable to place a food order while the dining area was at full capacity Overall, this stay was extremely uncomfortable and frustrating. I did not enjoy my stay
Stayed 2 nights in Jan 2026

10/10 Excellent

luisa

Stayed 1 night in Jan 2026

6/10 Okay

judith

Travelled with group
Liked: Staff & service
Nice room with good linens but the floor hadn’t been swept. There was 1 coffee pouch which made 1 cup of coffee and we had registered as 2. One teabag Went to the front desk to ask for another and was refused. Very nice pool area. The restaurant was out of half the menu items at 6 at bought and didn’t advise us until we tried to order and it wasn’t busy.
Stayed 1 night in Jan 2026

2/10 Terrible

Arnaud

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good but I am still waiting for a reimbursement for the second nigh charged and I did not stay. I am very disapointed! Especially it is not cheap
Stayed 2 nights in Dec 2025

10/10 Excellent

Sovrin

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, and very friendly staff!
Stayed 3 nights in Jan 2026

8/10 Good

Barton

Liked: Cleanliness, staff & service, amenities
The room was very nice. The staff was very courteous after stressful travel. The easy access to terminal 3 makes it an easy walk if you do not care to take the shuttle. The breakfast was so overpriced and underwhelming they make McDonald's shine. A waste of $60.
Stayed 1 night in Jan 2026

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff is great. Zero complaints
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Conveniently located for Cancun Airport, with free shuttle to all terminals. Good gym and pool facilities (the latter’s circular design was very interesting!).
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and quiet
Stayed 1 night in Dec 2025

6/10 Okay

Kais

Stayed 1 night in Jan 2026