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Hyatt Place Cancun Airport

3.5 star property

Photo gallery for Hyatt Place Cancun Airport

Free daily continental breakfast
View from room
Outdoor pool
Room, 2 Queen Beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(61 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a view of the outdoors through large windows.

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Cancun Airport
Cancun
  • Pool
  • Spa pool
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,812 reviews
The price is NZ$182
includes taxes & fees
13 May - 14 May
Fairfield Inn & Suites by Marriott Cancun Airport

About the area

Cancun

When you stay at Hyatt Place Cancun Airport in Cancun, you'll be near the airport, a 5-minute drive from Xoximilco and 9 minutes from Moon Palace Golf Club. .This hotel is 7.8 mi (12.5 km) from Delfines Beach and 12 mi (19.4 km) from La Isla Shopping Mall.

What's nearby

  • El Tinto Golf Course - 4 min drive - 3.6 km
  • Xoximilco - 6 min drive - 6.1 km
  • Grand Outlet Riviera Maya - 7 min drive - 7.2 km
  • Riviera Cancun Golf Resort - 8 min drive - 6.0 km
  • Moon Palace Golf Club - 8 min drive - 8.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪Bubba Gump Shrimp Co. - ‬7 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.
Hyatt Place Cancun Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Hyatt Place Cancun Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 952 reviews
Rating 8 - Good. 132 out of 952 reviews
Rating 6 - Okay. 53 out of 952 reviews
Rating 4 - Poor. 25 out of 952 reviews
Rating 2 - Terrible. 39 out of 952 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittny

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the rooms were very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Anchal

Liked: Cleanliness, amenities, property conditions & facilities
Excellence at par
Stayed 5 nights in Jan 2026

6/10 Okay

Darrin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice. Restaurant was fair at best. Wish the pool wasn't completely shaded by a busy road.
Stayed 1 night in Jan 2026

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities
Very nice and clean hotel
Stayed 3 nights in Feb 2026

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check-in was easy. Shuttle was great. The restaurant service was not good.
Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Liked: Cleanliness, property conditions & facilities
Room was clean and well appointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Very new property very close to the airport. Great airport shuttle service. Friendly staff and the rooms are small but beautifully put together. Breakfast ends at 9 am but is very good.
Stayed 1 night in Feb 2026

10/10 Excellent

Paulette

Stayed 1 night in Jan 2026

4/10 Poor

Maria Vivian Pacheco

Disliked: Cleanliness, amenities, property conditions & facilities
Amenities are limited. Front lobby is lacking ambiance such as flowers The bartender is also the waiter at the restaurant The room has a bad scent even though the hotel is brand new
Stayed 6 nights in Jan 2026

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Rooms were very clean and spacious!
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious , clean and the hot water in the shower lasted a log time. I needed creamer for my coffee other than that I recommend it 100 percent.
Stayed 1 night in Feb 2026

8/10 Good

steve

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice place, nice gym, ok pool, free breakfast not bad, restaurant for anytime else stay away, get subway or burger king. Took long time for service, long time for food, for the amount of cooks that looked to be cooking for what came out was laughable, everyone else there was commenting, cold poorly cooked chicken nuggets, my kids could cook better tacos, it was $1,000 peso for 2 kids 2 adults $75 ish Canadian and you would have had better food at burger king. I'm not trying to be rude, its just the truth and looks bad on that great place.
Stayed 1 night in Feb 2026

10/10 Excellent

Lindsay

Stayed 1 night in Jan 2026

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Do to a snow storm in our home area, we had to stay a night later to catch our rescheduled flight the next day. The place was perfectly fine. A nice quiet, pool, comfy beds, clean rooms, and a nice little restaurant/bar. My only critiques are the following. First it took us basically 2 1/2 to 3 hours to get the hotel shuttle from the airport to the hotel. Since this was a last-minute need, I booked the hotel and then quickly submitted for a shuttle pick up, but after realizing it’s a 24 hour notice situation I called the front desk and they put me on the schedule for 145. This was at around 11:30 AM. We called again to see if it could be sooner cuz we are basically stranded at the airport and couldn’t afford the taxis, they told us to be ready for pick up around 130 or 140 and the shuttle arrived at 3:20. This could’ve been handled a lot better, but I also acknowledge the fact that a lot of flights got canceled on this day due to storms in the United States so I’m taking it with a grain of salt. My other note is the breakfast bar. This was perfectly fine, but they didn’t have any butter for the toast which was kind of annoying so it’s just dry toasted bread. Otherwise, our stay was perfectly fine!
Stayed 1 night in Jan 2026

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 6 nights in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the airport with comfortable rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Madjid

Stayed 1 night in Jan 2026

8/10 Good

Madjid

Liked: Cleanliness, staff & service, amenities
Clean and quite and near airport
Stayed 1 night in Feb 2026

8/10 Good

Satya, Irving

Stayed 1 night in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities
Room was nice and clean
Stayed 1 night in Jan 2026

4/10 Poor

Hannah

Liked: Cleanliness
Disliked: Amenities
Airport shuttle never arrived and when I called the hotel no one answered. Had to pay 70USD for taxi! The hotel offered me a boxed lunch and a non alcoholic beverage as a form of compensation. The restaurant and bar were out of multiple items and would not accept USD or charge to room.
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Stayed 1 night in Jan 2026

6/10 Okay

Rob

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was in decent condition. Front desk staff were very friendly and helpful. The bar staff were beyond horrible. They had no wine, hardly any alcohol and took over 30 minutes to get anything to drink.
Stayed 1 night in Jan 2026