InterContinental Presidente Cancun Resort by IHG

5.0 star property

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Relax on the pristine beach with a sailboat in the distance, surrounded by palm trees and a wooden swing.
Property video
Relax by the pool surrounded by lush greenery and palm trees.
Relax in a serene room with two beds, a wooden table, and a potted plant, steps from the beach.
Relax in a shaded oasis surrounded by lush greenery and comfortable lounge chairs.

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪11 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

Signature Suite, 1 King Bed

  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(26 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Club lounge access (Lagoon View)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Club Lounge Access, Lagoon View)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

8.0 out of 10
Very good
(6 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort by IHG is within a 5-minute drive of Tortuga Beach and Langosta Beach. .This beach resort is 2 mi (3.2 km) from Cancun Convention Center and 3.6 mi (5.8 km) from La Isla Shopping Mall.

What's nearby

  • Cancun Convention Center - 11 min walk - 1.0 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Langosta Beach - 3 min drive - 3.1 km
  • La Isla Shopping Mall - 7 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Luxury resort on the beach, with 2 outdoor pools
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 5 hot tubs, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Cap, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 8142 square feet (756 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.26 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1292 reviews
Rating 8 - Good. 267 out of 1292 reviews
Rating 6 - Okay. 82 out of 1292 reviews
Rating 4 - Poor. 44 out of 1292 reviews
Rating 2 - Terrible. 50 out of 1292 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, low-key environment, and beautiful beach. The pools were not busy and day use of palapas was nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and property will definitely return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a slice of paradise you will find it at Intercontinental Presidente Cancún! Everything here is amazing and serene, from a white powdery beach, excellent food and drinks, great location, great room accommodations and the best staff and services I have experienced in a long time! Adrian from the front desk, Paulina and Fidel from the concierge desk, Ruben on the beach and every staff altogether at the restaurants and housekeeping are exemplary and absolutely fantastic, thank you! Another huge thank you goes out to Kristel from the Ikal Spa which provided the best massages ever and cannot wait to go back! The atmosphere and environment is by far the most relaxing experience and will appeal to all your senses!
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Stayed 9 nights in Apr 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for the best beach on top of the 7 (Playa Tortuga)… it’s been some years so the hotel refurb is nice, as well as improvements across the street for more local/cheap restaurants. Else, dining is soooo expensive at resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast buffet outside next to the beach is beautiful to wake up to every morning. The beach of this hotel area is extremely calm and barely has any waves, I really recommend this place if you’re coming in for a relaxing vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, lobby, pool and beach area. The hotel itself could do with updating as the rooms look a little dated. I booked a lagoon view and could hear the road on a lower floor but this was rectified by moving to a different room. Breakfast selection was reasonable but could have been improved with a greater selection of hot items. Overall the food in the hotel was good with a nice selection across the restaurants.
Stayed 7 nights in Apr 2025

8/10 Good

joaquin

Stayed 3 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building itself is not the newest or most renovated but it’s not bad at all. The hotel beach is excellent and the restaurants are great. We had a great vacation and will go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Serhii, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this place
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

Lackluster

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach—it's clean and clear. I checked other nearby properties, but this is a much better beach—white, fine sand with clear water. It's not an all-inclusive resort, but there are plenty of on-site dining options that are very convenient but a little expensive. Breakfast is good, with options for vegetarians. The hotel rooms are like standard hotel rooms, not having a resort feel. The property is nice, but it can use some exterior paint. I recommend staying here for families with kids. The ocean is calmer, great for young kids, pools are shallow,
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yinnie H, Walnut Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Larry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is excellent but the front desk service not up to the level expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 3 nights in Mar 2025

8/10 Good

Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is clean and well maintained. The staff are courteous and friendly. I just didn’t like that there is no door or curtain separating the shower area from the toilet area which made the entire bathroom wet and messy. Other than that it was an overall amazing experience staying at the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and would definitely go back!! The beach was so beautiful and clean, the food was delicious as were the drinks, and the staff were so friendly and helpful!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

jimmy bill, Parkland

Stayed 5 nights in Mar 2025