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Occidental Costa Cancún All Inclusive

3.5 star property

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Garden
Outdoor pool, pool umbrellas, pool loungers
Free minibar, in-room safe, blackout curtains, iron/ironing board
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(285 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.8 out of 10
Good
(60 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(60 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(39 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is NZ$434
includes taxes & fees
10 Jan - 11 Jan 2026
Occidental Tucancún All Inclusive

About the area

Cancun

With a stay at Occidental Costa Cancún All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center. .This all-inclusive property is 3.4 mi (5.5 km) from Plaza 28 and 3.8 mi (6.2 km) from La Sagrada Familia Parish.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 km
  • Escénica Tower - 2 min walk - 0.2 km
  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Las Perlas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Carnitas Michoacán - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 358 guestrooms featuring free minibar items and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy seafood at La Claraboya, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1147 out of 2574 reviews
Rating 8 - Good. 659 out of 2574 reviews
Rating 6 - Okay. 387 out of 2574 reviews
Rating 4 - Poor. 181 out of 2574 reviews
Rating 2 - Terrible. 200 out of 2574 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff , very accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

Johanna

Liked: Cleanliness
Excellent costumer service .
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and amazing!! They feed you 24/7
Stayed 5 nights in Jul 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness
Staff at the front desk was rude but the staff in the dining was extremely friendly.
Stayed 4 nights in Sep 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

phat

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la experiencia vivida en el hotel, tienen un excelente servicio y calidez humana. La comida buenisima y muy buena variedad para el disfrute de los huéspedes. 100% recomendado el hospedaje.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Benjamin Molleda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway. Clean place. Excellent staff. Gerente Luis very kind. Enrique and Alex at the bar gave great service all of them make you feel at home.
Stayed 5 nights in Sep 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the greatest food, everything else is perfect.
Stayed 7 nights in Sep 2025

6/10 Okay

Sharon, Manhatttan

Stayed 6 nights in Sep 2025

6/10 Okay

John S

Food was good but it was very noisy
Stayed 4 nights in Aug 2025

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything. But if you are red meat lover, you have to order separately at buffet.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rodolfo Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything! The service was outstanding. The food was delicious and the beach was beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very nice beach. Water is shallow and clean.Wide food selection. Nice SPA. A lot of friendly waiters. Nice and clean room. Like home atmosphere. Beautiful jewelry store in the lobby. A lots of activities and entertainment. I would recommend to try riviera Maya at the bar and sea bass is excellent choice in Trattoria. Concierge at reservations misinformed me, saying it is only two treatments in the SPA: relaxation and deep tissue massage. Made me book without proper selection. In real it is a big menu in the SPA. I think it happened because concierge didn’t have a good English. Or something else maybe. Other girl at the reception made a mistake exchanging my dollars, so I almost lost $50, good thing I calculated myself before taking the money. It is a long line to check in in very hot weather.They don’t sell water in the lobby, so get water with you, because the transfer from the airport took about 40 minutes, plus the waiting in line time, it was more then hour without water.After checking in the buffet we eat, but no one offer a drink for a long time.So after we finish eating I had to go and ask for water. Not drinking for two hours in 90F degrees is dangerous. After all we still have a good general impression and may consider to come back one day.
Stayed 6 nights in Sep 2025

10/10 Excellent

Margit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, safe and organized.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chancie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet beach area
Stayed 3 nights in Sep 2025

10/10 Excellent

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just did not feel safe leaving the Occidental property. However the resort itself was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

ROSINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Aug 2025

8/10 Good

Carlos Luis Castro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great! Everyone, even security were deeply involved in helping each other making their best efforts in favour of giving an amazing experience to all customers.
Stayed 7 nights in Aug 2025

6/10 Okay

Jerry Dean

Stayed 4 nights in Aug 2025

10/10 Excellent

Jhonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks you for everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward Rafael, Collingswood

Liked: Cleanliness
👍
Stayed 3 nights in Aug 2025