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Ocean Spa Hotel – All Inclusive

3.0 star property

Photo gallery for Ocean Spa Hotel – All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Superior Room
Sports facility
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪5 min walk‬
  • Place, Las Perlas Beach
    ‪16 min walk‬
  • Place, Langosta Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

Deluxe Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

With a stay at Ocean Spa Hotel – All Inclusive in Cancun (Zona Hotelera), you'll be a short 3-minute walk from Playa Tortugas and within 2 minutes by car from Langosta Beach. .This beach hotel is 9.8 mi (15.8 km) from Delfines Beach and 5.6 mi (9 km) from La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Playa Tortugas - 5 min walk - 0.4 km
  • Escénica Tower - 6 min walk - 0.6 km
  • Las Perlas Beach - 16 min walk - 1.4 km
  • Langosta Beach - 2 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬8 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Bites Food Hall - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The White Box Gastrobar - ‬10 min walk

About this property

Ocean Spa Hotel – All Inclusive

Ocean Spa Hotel – All Inclusive offers 151 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 22-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 151 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite with Asian cuisine at Fussion, one of the hotel's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:00 AM.
Fussion - This restaurant specializes in Asian cuisine and serves dinner only.
Diego - Onsite bar. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Siena - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Caracol - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Ocean Spa Hotel – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caracol
  • Diego
  • Frida
  • Fussion
  • Siena

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 371 reviews
Rating 8 - Good. 101 out of 371 reviews
Rating 6 - Okay. 96 out of 371 reviews
Rating 4 - Poor. 47 out of 371 reviews
Rating 2 - Terrible. 43 out of 371 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Alferet hayle

Stayed 4 nights in Nov 2025

6/10 Okay

Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff went beyond our expectations. Jesus make some of the drinks. We loved all the staff and managers. The rooms were a bit out dated for the hype , but ypu can tell they are working on it. The spa was amazing.
Stayed 5 nights in Dec 2025

6/10 Okay

jesus

Stayed 4 nights in Nov 2025

4/10 Poor

EDUARDO

Travelled with group
The beach to small the staff ok
Stayed 4 nights in Nov 2025

2/10 Terrible

Brian Derek

Stayed 5 nights in Oct 2025

2/10 Terrible

Tony Alfredo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Por mucho, el PEOR todo incluido de Cancún, la comida es horrible, re-calientan todo y la atención es pésima, aparte que las instalaciones están sucias y viejas.
Stayed 3 nights in Sep 2025

2/10 Terrible

Leonora

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Raquino Batronel De

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one swimming pool. Its only 9pm no elevator. Waiting area no fan .
Stayed 4 nights in Aug 2025

2/10 Terrible

Gloria

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff were not accommodating one bit due to our situation with the family, they made it so unwelcoming and made us feel like criminals, we will never recommend or stay there again. The only good part was the kitchen staff, housekeeping staff, servers and bartenders were nice and made a difference but because of the front desk staff never again! That first impression is a must cause it’s the face of the place. Daniel from Concierge was very nice and helpful.
Stayed 7 nights in Jun 2025

6/10 Okay

Bogdan

Small
Stayed 6 nights in Jun 2025

8/10 Good

Beatriz

Stayed 4 nights in May 2025

10/10 Excellent

Handy Javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beatifull and confortable
Stayed 5 nights in Apr 2025

4/10 Poor

Nakia

Travelled with group
Liked: Cleanliness
I liked Fernando. He made great drinks and always had good customer service. Gabella was cool as well but when I asked for some assistance, she lied and said ok but never got ne the assistance i required. Nicandro was terrible at securing my safety against a crazed taxi driver who got out the taxi to berate me and another patron. Nicandro did nothing to remove the trespasser. The supervisor did nothing to make me feel secure either. I nevee even met him although his employees lied and said id be able to talk to him. For the most oart, there is not much to do here. Its good cause its fairly close to the ave where the fun happens. The food coukd be increasingly better. They only ever scanned mine and my company's bracelets when it came to dining because they said people kept taking food and not finishing it. Why am I getting clocked for not finishing my food at an all inclusive resort? The breakfast was nearly the same everyyyyyyyday. And no it wasnt the same in quality. Whoever they had on Sunday 04/06 should be hired for everyday at this point. The beach was raggedy to say the least but i mean, hey. Its definitely in its natural state. So its ok. At least you can take the shuttle bus to Sundet Royale.
Stayed 5 nights in Apr 2025

10/10 Excellent

D o r r i e jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three daily event coordinators were absolutely amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

Douglass, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Stayed 10 nights in Mar 2025

4/10 Poor

Andrea Jo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
Stayed 7 nights in Feb 2025

6/10 Okay

Luzelva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, beach front dirty, staff - host near pool and jn restaurant not very friendly.
Stayed 3 nights in Feb 2025

2/10 Terrible

Dylan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not anything like what it shows on Expedia. We went for our honeymoon and boy did we regret it. The beds were gross, the food was almost as good as microwaved food, and the pools were nasty. We stayed one night because we had to, then left for a different resort the next morning(The Royal Cancun). I had payed in advance for 1 week and only used one night. I’m out 1000$ now because they wouldn’t refund me. Don’t waste your time with this awful place. Spend a little bit more money and enjoy Mexico.
Stayed 5 nights in Feb 2025

6/10 Okay

Gennadiy

Liked: Cleanliness
Small hotel. Not able to swim. Food very limited.
Stayed 5 nights in Mar 2025

6/10 Okay

steven

Stayed 5 nights in Feb 2025

6/10 Okay

Misty

Travelled with partner
Liked: Cleanliness, staff & service
This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Stayed 3 nights in Feb 2025

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service
The staff is great, my room was clean and the air conditioner was just perfect. The food was not for me. The juices are made from powder. The alcoholic drinks are made with the same cheap powder stuff. The cappuccinos are good, much better than their coffee.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wil

Travelled with group
Disliked: Staff & service
Worst experience in my 40 years of travel. Desk clerk was deliberately unhelpful, claimed she was the manager, and claimed she couldn’t speak English. Was on the phone with my travel agent for over half an hour, and when I asked what they said, she said “nothing”. On the phone saying nothing for half an hour… laughable. Deliberately unhelpful. Would not recommend to anyone.
Stayed 2 nights in Feb 2025