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Aparthotel

Ocean View Apartments – Delicia

3.0 star property

Photo gallery for Ocean View Apartments – Delicia

Terrace/patio
Panoramic Studio, Sea View
Beach Condo -Panoramic View 180 Degrees | View from room
Interior
Beach Condo -Panoramic View 180 Degrees | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry
  • Outdoor space

Explore the area

View map
Boulevard Kukulkan Km 19.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪18 min walk‬
  • Iberostar Cancun Golf Course
    ‪19 min walk‬
  • Delfines Beach
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar)

Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar)

Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar)

  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, Balcony, Sea View

Deluxe Studio Suite, Balcony, Sea View

Deluxe Studio Suite, Balcony, Sea View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio, 1 Queen Bed, Balcony, Sea View

Panoramic Studio, 1 Queen Bed, Balcony, Sea View

Panoramic Studio, 1 Queen Bed, Balcony, Sea View

  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Studio, Sea View

Panoramic Studio, Sea View | View from room

Panoramic Studio, Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Studio, Balcony, Beach View

Luxury Studio, Balcony, Beach View | View from room

Luxury Studio, Balcony, Beach View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio, Balcony, Beach View

Panoramic Studio, Balcony, Beach View

Panoramic Studio, Balcony, Beach View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Studio Suite, Balcony, Sea View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio Suite, Sea View

Superior Studio Suite, Sea View

Superior Studio Suite, Sea View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Beach Condo -Panoramic View 180 Degrees

Beach Condo -Panoramic View 180 Degrees

Beach Condo -Panoramic View 180 Degrees

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Condo 1 Panoramic Ovean view 180 degree

View from room

Condo 1 Panoramic Ovean view 180 degree

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

Located in Cancun (Zona Hotelera), this aparthotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This beach aparthotel is 5.3 mi (8.5 km) from La Isla Shopping Mall and 10.4 mi (16.8 km) from Moon Palace Golf Club.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • El Rey Ruins - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 19 min walk - 1.6 km
  • Delfines Beach - 19 min walk - 1.7 km
  • Aquaworld - 6 min drive - 6.7 km
  • Riviera Cancun Golf Resort - 9 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Arena Sports Bar - ‬14 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Km 19.5 - ‬12 min walk

About this property

Ocean View Apartments – Delicia

Adults-only beachfront aparthotel with outdoor pool
Air-conditioned accommodations at this aparthotel offer safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself comfortable in your air-conditioned apartment, which features a flat-screen TV. The apartment has a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. A private bathroom with a shower features complimentary toiletries and a hair dryer.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
This aparthotel has a restaurant on site.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Massage
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • Grocery/convenience store
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near the airport
  • Near the ocean
  • On a lake
  • On the waterfront

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Garden
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Cleaning fee: USD 39 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 39 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Guests under 25 years old are not permitted at this adults-only property

Property is also known as

Ocean View Apartments Delicia Apartment Cancun
Ocean View Apartments Delicia Apartment
Ocean View Apartments Delicia Cancun
Ocean View Apartments Delicia
Ocean Apartments – Delicia
Ocean View Apartments – Delicia Cancun
Ocean View Apartments – Delicia Aparthotel
Ocean View Apartments – Delicia Aparthotel Cancun

Ocean View Apartments – Delicia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 106 reviews
Rating 8 - Good. 23 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 22 out of 106 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco J

Disliked: Cleanliness, property conditions & facilities
Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Donte

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty sheets and blankets, house keeping almost nonexistent and very poor communication on getting things and voicing complaints
Stayed 7 nights in Jul 2024

2/10 Terrible

Riziki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the sugar and coffee jars.
Stayed 6 nights in Jun 2024

2/10 Terrible

Ezekiel

Stayed 7 nights in May 2024

6/10 Okay

Patricio

Stayed 1 night in Mar 2024

6/10 Okay

Alejandro

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The smell
Stayed 1 night in Mar 2024

2/10 Terrible

Ben

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jeffrey

Travelled with group
Liked: Amenities, property conditions & facilities
Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often.
Stayed 6 nights in Dec 2023

10/10 Excellent

Luis Gregorio Guerrero

Liked: Cleanliness, amenities, property conditions & facilities
I will recommend and also will stay here on my next visit if they have rooms available
Stayed 3 nights in Dec 2023

10/10 Excellent

Sergiy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay for 10 days Very nice area No kids… very quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation Beach and infinity pool is nice

2/10 Terrible

Joao

Disliked: Cleanliness, room comfort

Rude staff

I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable) The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me. Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money.
Stayed 1 night in Aug 2023

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, room comfort

Not as described, be careful booking here!

I feel compelled to share my experience after our stay. This location is not as described. We made several attempts to utilize the airport transportation as listed on the property profile with no response, we ended up paying $85 for a 15 minute ride from the airport. We requested early check in, also no response. As we were waiting the front desk offered to show us around the property. We ate at the on-site restaurant which was the only good thing from our stay. During our tour of the property the person touring us, Enrique, took us to the tour booking center and quoted us $70 for a round trip including ferry ticket to Holbox island (Holbox Island was the reason for our trip). We decided to book this after dropping our bags. Unfortunately, he went home and the gentleman assisting us now quoted us $89/each after we were shown the price in the binder by Enrique just an hour prior. They ended up calling Enrique and fought to honor the price but finally gave in. The condo, the extremely narrow staircase in the unit is barely large enough to get a standard check in bag through. there was a trail of bugs coming from the ceiling. The shower drain was clogged and would overflow when showering. There were white liquid stains on the nightstand. Brought this info to the front desk and was told it’ll be checked tomorrow because no one was on-site to assist. We couldn’t stay so we left and still have not heard from the property. SEE PICTURES AS PROOF!
Narrow staircase barely fits bag
Entry staircase
Stains on nightstand
More stains on nightstand
Stayed 1 night in Mar 2023

6/10 Okay

Garcia

2/10 Terrible

Saul

Stayed 3 nights in Aug 2022

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
This room had a wonderful 180° view of the beach. The bathroom faucet is not properly placed compared to the sink bowl, therefore water spills on the counter and onto the floor. All you have to do is lay a towel down to dry your feet off everytime you use the bathroom. The walls are thin. You can hear alot of noise coming from the room next door (I was woken up at 6am a few mornings). They clean the room every day, give you clean towels every 2 days. I over slept one day and they knocked (I failed to hear the knock), when I woke up I asked if I could just get some clean towels. The cleaning lady said yes but when I returned to my room they didn't leave me any. Every single day that I left early enough for them to clean the room though, I had no problems. Also, it would have been nice to have some blackout curtains for when you want to sleep in because the sun really shines into that room. Also, no airport shuttle.
Stayed 6 nights in Jan 2022

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and very nice people
Stayed 4 nights in Jan 2022

2/10 Terrible

delaney

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The host was late for our check-in and made us wait outside for an hour just to get the key and she wasn't answering her phone when we arrived. Host was not clear about check-out time. Room was NOT what we booked online, we booked a room with a patio and did not get that.
Stayed 1 night in Jan 2022

2/10 Terrible

Biswadeep

Travelled with family
Disliked: Cleanliness, room comfort

Awful experience

The property owner will try to contact over the email. But he won’t share the details to enter the property. We reached around 11 pm at night as we flew from Washington to cancun and the officer at the security checkpost said the property owner haven’t shared our name and we won’t be able to enter the property. My reservation was for 3 days. I messaged the property owner but he didn’t replied back. I requested hotels.com to ask for a refund as i was not staying at the property. The property owner rejected the refund request and still i am calling hotels.com in several occasions to get the refund. The property owner is very rude and non responsive and will take money without providing any service.
Stayed 3 nights in Dec 2021

10/10 Excellent

landon

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my wife had an amazing stay here. Andrea was very accommodating and attentive to our needs. The apartment is in a great location of the hotel zone and with beautiful views of the beach. I highly recommend stay long here!
Stayed 1 night in Nov 2021

2/10 Terrible

Aristides

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room that they offered us did not correspond with the characteristics of the rented. It had no balcony or 180 degree view, neither did the sofa. We were given a lower room. They gave us a username and password for Wi-Fi that never worked, which made us have to buy internet cards to communicate. The man who checked in could not explain why they did not assign us what was paid, he said that he was only an intermediary, but he did not communicate to those responsible what was happening to us. From the next morning we tried to contact the owners and we never had an answer to our complaints. Communication has been lousy with no responses to our complaints. I ask you to value the refund of the difference between what was received and what was paid. On the other hand, I do not recommend renting this hotel to future clients.
Stayed 2 nights in Nov 2021

2/10 Terrible

Andréane

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible stay. Truly do not recommend no matter how low the price gets. We got a room where water was leaking from the ceiling right next to one of our beds. Stained sheets. Rooter between the 2 beds but still no
Stayed 3 nights in Nov 2021