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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
Premium Suite with Whirlpool bath
Beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi

Explore the area

View map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(94 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(91 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3

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About the area

Isla Mujeres

With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. .This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • Faro de Punta Norte - 1 min walk - 0.0 km
  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Coco Restaurant And Beach Bar - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #4 - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 933 out of 1339 reviews
Rating 8 - Good. 245 out of 1339 reviews
Rating 6 - Okay. 94 out of 1339 reviews
Rating 4 - Poor. 40 out of 1339 reviews
Rating 2 - Terrible. 27 out of 1339 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in, there was no one to greet us due to lobby renovations (which we were not warned about in advance and created a very hectic experience). On checking into the room, it had the strongest smell of mildew of any place we have ever stayed, and we could not stay for health reasons. We found other island accommodations, but the hotel declined to refund any money for the nights we didn't use. We were disappointed by our experience here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gil

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We love staying at Privilege Aluxes in Isla Mujares! The beach is beautiful, the pool and grounds are relaxing and great, the rooms are immaculately clean and the staff is very friendly and attentive. We learned that many guests continue to come back year after year - because it is such a lovely place! Although you can choose an affordable all inclusive option (or just go with the included breakfast - which I highly recommend eating on the beautiful beach) it’s a small resort so the atmosphere is very mellow and relaxing and not the typically overcrowded all inclusive experience. Huge shout out to Andres and Jesus who took great care of us and went above and beyond to make our stay memorable and luxurious. We will be back. Ty!
Sunset from room balcony
Stayed 2 nights in Dec 2025

10/10 Excellent

Sabina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing friendly and helpful
Stayed 5 nights in Nov 2025

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was attentive and super friendly! Food and drinks were perfect! Every meal we had was delicious! Can not beat the view from the room and beach club.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica, South Chesterfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our third time at Privilege Aluxes, and this was the best trip yet. The customer service is top notch, the food is delicious, and they have increased the live entertainment. The room and grounds were clean and well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dennis John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far and away the cleanest hotel and beach ive ever srayed at!
Stayed 7 nights in Dec 2025

8/10 Good

Miguel

Stayed 4 nights in Dec 2025

8/10 Good

Dianna

Stayed 7 nights in Nov 2025

10/10 Excellent

Kelly Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love PA. I’ve only stayed one other location on the island and vowed to never stay any other place on the Island but PA again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jimena

Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Great food and even though hotel was sold out it never felt busy. Great atmosphere all around!
Stayed 5 nights in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
The staff was superb & the entire hotel was excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! Friendly, attentive, informative. The property was extremely clean.
Stayed 7 nights in Nov 2025

8/10 Good

Jay, Naples

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and would definitely be back!!
Stayed 5 nights in Nov 2025

4/10 Poor

Jessica Lynn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were a lot of little things that added up to a bad experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

james

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly Vaughn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless as always and the staff is amazing. We've stayed here many times and always look forward to our next trip to the island.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was courteous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Hidalgo street and the beach. It was a small property but filled with everything that we needed! Our room was amazing as we were given an upgrade upon check in due. We would definitely return.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Great location to playa norta beach
Stayed 7 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Our second time there.
Stayed 4 nights in Nov 2025

10/10 Excellent

Felipa Iran

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room
Stayed 6 nights in Nov 2025