Hotel Riu Dunamar - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Dunamar - All Inclusive

Waterslide
Lobby sitting area
5 outdoor pools, pool umbrellas, pool loungers
6 bars/lounges, 2 swim-up bars, poolside bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

View map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720

Room options

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Partial Ocean View (E)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Partial Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (L)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room (L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Suite (L)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room (M)

8.0 out of 10
Very good
(22 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Partial Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (M)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Suite (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room (U)

8.2 out of 10
Very good
(169 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(25 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Partial Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (B2C-US)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (B2C-US)

  • 70 sq m
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

Suite (B2C-US)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Oceanfront (U)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Oceanfront (B2C-US)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (C)

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Partial Ocean View (C)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (C)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms (C)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Suite (C)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (C)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room ( Kid Stay Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room (E)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Oceanfront (E)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Costa Mujeres

With a stay at Hotel Riu Dunamar - All Inclusive in Costa Mujeres (Costa Mujeres Resort Strip), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. .This all-inclusive property is 9.6 mi (15.5 km) from Ultramar Ferry Puerto Juárez and 11.3 mi (18.2 km) from Cancun Mall.

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬5 min drive
  • ‪Grand Caribe - ‬5 min drive
  • ‪Kulinarium Riu Latino - ‬6 min drive
  • ‪The Shores Restaurant - ‬5 min drive
  • ‪Restaurante Grill - ‬5 min drive

About this property

Hotel Riu Dunamar - All Inclusive

Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 740 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at Isla Mujeres, one of the property's 5 restaurants. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 1378 square feet (128 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons

Snorkeling

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Isla Mujeres
  • Kulinarium
  • Las Brasas
  • Pompeya

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,378 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

All-inclusive property Riu Dunamar All Inclusive Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive Costa Mujeres

Costa Mujeres Riu Dunamar All Inclusive All-inclusive property

All-inclusive property Riu Dunamar All Inclusive Costa Mujeres

Costa Mujeres Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

Riu Dunamar All Inclusive All-inclusive property

Riu Dunamar All Inclusive Costa Mujeres

All-inclusive property Riu Dunamar All Inclusive

Riu Dunamar All Inclusive

Hotel Riu Dunamar - All Inclusive Costa Mujeres

Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1185 reviews
Rating 8 - Good. 289 out of 1185 reviews
Rating 6 - Okay. 157 out of 1185 reviews
Rating 4 - Poor. 55 out of 1185 reviews
Rating 2 - Terrible. 56 out of 1185 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zehra

Stayed 5 nights in Feb 2026

2/10 Terrible

Charles

Liked: Cleanliness
Disliked: Amenities
Way too big and too many floors to only have one elevator per side. Told them I'm 73 and need a lower floor than the 3rd floor, didn't even attempt to accommodate my request. Just flat out said no. Food was terrible, even in their "specialty" restaurants. Basically lived on cantaloupe, honeydew melon, hot dogs, and ice cream. Spent $90US in their shop, some shirts and suntan lotion, and they wouldn't even put the merchandise in a bag unless I paid for the bag. Terrible customer service.
Stayed 7 nights in Jan 2026

6/10 Okay

Kuldeep Singh

Stayed 5 nights in Jan 2026

8/10 Good

Mirna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience. Wish an infant didn't get charged as full adult. Would have appreciated a screen on sliding room in bedroom since mosquitos got in. Room was great! Staff was friendly and professional. Place was about 45 minute drive from airport. Huge variety in food options. Enjoyed the restaurants and buffet as well. Water park and slides were super fun! The warm temp water in the pool was nice since it was a little windy and chilly when we were there. Overall good experience with the family!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mirsada

Stayed 6 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Every staff member we met was friendly. Entertainment and shows were great. We felt the buffet had the best options for food, the restaurants were not the quality what we have had from other all inclusive we have stayed at. The resort is very clean and drinks were good! For the price we got a deal!
Stayed 4 nights in Jan 2026

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, todos muy amables
Stayed 6 nights in Jan 2026

6/10 Okay

Michelle

Stayed 3 nights in Jan 2026

10/10 Excellent

Adem

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 8 nights in Jan 2026

2/10 Terrible

Yarguiris

Travelled with family, Travelled with group
My experience at this hotel was very disappointing. The food overall was poor, with breakfast being the only meal that was somewhat decent. The so called "sports bar" was underwhelming—you had to microwave your own burgers and hot dogs, and the nachos came with artificial cheese. The rooms were unattractive and lacked comfort. I would not recommend this hotel to anyone.
Stayed 3 nights in Jan 2026

8/10 Good

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick Albert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful and very friendly. It was our second time here, and we would gladly come back again to this hotel!
Stayed 7 nights in Jan 2026

8/10 Good

Arash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the cleanliness of the room and hotel was great. The staff are very friendly.
Stayed 6 nights in Jan 2026

8/10 Good

Jaclyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and clean. Staff was friendly. Entertainment was great. Lots of food to eat. Wasn’t happy that We were unable to remove 1 guest that decided not to come, but other than that everything was very good.
Stayed 5 nights in Jan 2026

6/10 Okay

kevin

Liked: Cleanliness, amenities, property conditions & facilities
The food was quite bad, the grounds, the staff, and the cleanliness was good but it was hard to get past the food.
Stayed 7 nights in Dec 2025

8/10 Good

DELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small beds in the rooms, in the pools it takes too long to pass the cart service and you have to walk to the bar for a drink.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pedro

Stayed 5 nights in Jan 2026

10/10 Excellent

Marisela

Stayed 5 nights in Jan 2026

6/10 Okay

Barbara Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
-Pools were nice but some had chunks of hair floating around in them. Pool bars were excellent but please keep the food out of the pools. One pool bar pools,with a table , had onions amongst other toppings floating around in the pool. -Rooms were nice and clean but the beds are pretty hard. -24 hr sports bar is very good hand out at 11pm. Excellent evening bartender with fast service Disco club was a big thumbs down for me. It’s extremely loud in a small shoe box room with no ventilation. - Staff were amazing in every way. Whether you’re at any of the restaurants or buffet or anywhere on the property they were very helpful . The evening entertainment was very boring. The only fun thing that kept people around was the karaoke. Playing evening games on a screen in which you need an iPad or iPhone to play is ridiculous. People can do this at home. I know I’m not interested into this also met others on the property that were not happy as well. -kids Club girls were great and amazing with the children. Our daughter had so much fun with the staff working at the Kids club
Stayed 8 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

4/10 Poor

Reza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My son contracted lice after staying at this hotel.
Stayed 5 nights in Dec 2025

2/10 Terrible

Sally

Stayed 4 nights in Sep 2025

10/10 Excellent

asef mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great property great customer service
Stayed 7 nights in Dec 2025

10/10 Excellent

Heera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great experience for us in the hotel. since it was my first time going to mexico the staff helped us out and were very friendly and knowledgeable about everything. i do recommend the hotel to anyone going to mexico. it was a bit far from the airport but everything went great.
Stayed 4 nights in Dec 2025

4/10 Poor

Jeffrey, Hammonds Plains

Travelled with family
Staff and amenities were ok, food, other than breakfast, was disgusting. Everything tastes the same, might have something to do with veggie utensils being used for fish, chicken and beef. The buffet was just a mass of American slop. Breakfast was good as long as you stuck with toast, eggs and avocado.
Stayed 4 nights in Dec 2025