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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Xplore With Erionne
Restaurant
4 bars/lounges, swim-up bar
Sun deck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

9.2 out of 10
Wonderful
(178 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(106 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(207 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

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About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is within a 10-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. .This all-inclusive hotel is 0.5 mi (0.8 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5.2 mi (8.4 km) from Delfines Beach.

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Capuchino Bar - ‬4 min drive
  • ‪Don Julio Restaurant - ‬2 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 428 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3349 out of 4694 reviews
Rating 8 - Good. 761 out of 4694 reviews
Rating 6 - Okay. 330 out of 4694 reviews
Rating 4 - Poor. 111 out of 4694 reviews
Rating 2 - Terrible. 143 out of 4694 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ebony Janay

Stayed 3 nights in Dec 2025

8/10 Good

Jodi-Ann

Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ruby was great at bringing drinks in the lobby bar. I was also extremely happy with the availability of chairs at the elite club pool. I never had to wake up early to claim a chair and I really appreciate that.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mohammed

Stayed 5 nights in Dec 2025

10/10 Excellent

Xi

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly and enthusiastic.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well could have been the nicest hotel from top to bottom that I’ve ever stayed at. From cleanliness to extremely friendly service and fantastic amenities….it far exceeded my expectations
Stayed 4 nights in Dec 2025

10/10 Excellent

Mai

Stayed 4 nights in Nov 2025

10/10 Excellent

judy averion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes the room was clean, nice view with our balcony. breakfast was ok but aftr eating same thing for almost 4 days, i think need some options.
Stayed 4 nights in Dec 2025

10/10 Excellent

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
This was my 2nd time staying at a RIU All inclusive and it was an amazing experience! Check in was super easy and quick. I loved the atmosphere (more relaxing vibe) and the staff was super good! Shoutout to Omar from the lounge bar, he remembered my group by name and was super nice! Everything about the resort was amazing and would highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
🌴👍😎
Stayed 8 nights in Dec 2025

6/10 Okay

kyoungmi, Clarksvill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
전체척으로만족스러웠음.식당의음식선택폭이좀더넓었으면하는바램.
Stayed 4 nights in Dec 2025

10/10 Excellent

ALEKSANDR GRIGORYEVICH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 8 nights in Dec 2025

10/10 Excellent

LOGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort!
Stayed 5 nights in Sep 2025

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff for room and restaurants were nice with excellent wait staff by the pool.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brianna

Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Loved the different pools and the view of the ocean. Very walkable beach. The ocean is rough. Was very loud at night. We heard the traffic every night and other room noise, was very hard to get a good night's sleep.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING about our stay there was AMAZING!!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

David Ewel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stayed at the Riu Palace Kukulcan and it was absolutely amazing. The building and the landscaping is beautiful. But what made the stay perfect was the staff. I will definitely go back.
Stayed 5 nights in Dec 2025

8/10 Good

Tasha Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property -the infinity pool was wonderful as was our pool waiter. We never had to wait on drinks and he had a great memory. We ate at Pepe’s grill for lunch Best Guacamole/chips!!!!! I wish there were more activities going on. We were at latino a few yrs ago and felt like they had a lot more fit classes and more engaging evening entertainment. Evening restaurants were good. Our favorite was the spring rolls at the Asian restaurant for dinner. Housekeeping and stocking of beverages in room was good. Although I was very surprised how noisy everything is at night for a newer property. I felt like I could hear everything. Overall it was a good trip. Would I go again for that price point, probably not. If you’re looking for a relaxing vacation with a beautiful view this place is for you!
Stayed 4 nights in Dec 2025

10/10 Excellent

SANDES

Stayed 7 nights in Dec 2025

10/10 Excellent

Heran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the sea water is also clean, and the scenery is beautiful. We booked a sea view room, but the hotel gave us the first floor. The hotel's airport shuttle service is not good! Because our flight is late, we can't contact the pick-up person after arriving, As a result, we should have arrived at the hotel at eight o'clock, but we didn't arrive until twelve o'clock at night.
Stayed 4 nights in Dec 2025

8/10 Good

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty new, well maintained. The restaurant choice is awesome and the food is great. The pool areas are somewhat small and can get crowdy. Also the smoking area is somewhat in the center of the pool areas with the smell sometimes reaching the outdoor buffet area.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a couple weeks ago for our honeymoon and it was absolutely amazing. It was both our first time in Mexico and we are so glad we chose hotel riu Kukulkan. The staff were so helpful from the very beginning at check in all the way until we had to check out. The food was delicious, the omelet bar was my favorite for breakfast. Most of our lunches were from Pepe’s food by the pool and that was also good as well. We had dinners at sunakku, the steakhouse, and the elite club restaurant. Everything was absolutely delicious. Sunakku was probably our favorite. My husband had 2 orders of their dumplings because it was so good and I had their spicy curry ramen. That was so good, I’ve thought about it everyday since. The elite club and steakhouse were also really good too. The pools were always kept clean and you basically get to choose which vibe you want. The 2 pools in the middle are definitely for the livelier crowds, especially the one with the swim up bar. We found ourselves on the elite club side most often. It was relaxing and quiet without being boring. They also had cabanas that you could lay beachside on the elite club side. The hotel is located down the street from the mall which was nice, it gave us something to explore if we didn’t feel like staying at the resort. The view from our room was absolutely stunning. We were also given bottle of wine and chocolate covered strawberries since we were there for our anniversary. Overall, I’m so glad we chose this place
Stayed 5 nights in Nov 2025

10/10 Excellent

Amir

Stayed 5 nights in Nov 2025