Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Creator video
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included

Explore the area

View map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Place, Playa Tortugas
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Suite Junior

  • 40 sq m
  • Sleeps 4

Room Superior with Sea View

  • 40 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 4

Suite Deluxe with Sea View

  • 70 sq m
  • Sleeps 2

Suite Junior

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 40 sq m
  • Sleeps 2

Room Superior with Sea View

  • 40 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 4

Suite Deluxe with Sea View

  • 70 sq m
  • Sleeps 2

Double Suite Deluxe

  • 70 sq m
  • Sleeps 2

Junior Suite (U)

8.6 out of 10
Excellent
(357 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(332 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.8 out of 10
Excellent
(96 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(22 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(36 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa - U)

9.2 out of 10
Wonderful
(10 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

8.6 out of 10
Excellent
(37 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa, Jetted Tub (Suite, L)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa, Jetted Tub, Ocean View (Suite, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Villas, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub, Ocean View (Suite, L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.4 out of 10
Good
(6 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (U)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (C)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (E)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • Sleeps 8
  • 1 Double Bed

Villa Junior with Garden View

  • 40 sq m
  • Sleeps 2

Villa Junior with Sea View

  • 40 sq m
  • Sleeps 2

Villa Deluxe with Sea View

  • 70 sq m
  • Sleeps 2

Double Suite Deluxe with Sea View

  • 30 sq m
  • Sleeps 2

Suite Junior

  • 40 sq m
  • Sleeps 4

Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4

Room Superior with Sea View

  • 40 sq m
  • Sleeps 3

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 4.2 mi (6.7 km) from La Isla Shopping Mall and 8.4 mi (13.5 km) from Delfines Beach.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Langosta Beach - 8 min walk - 0.7 km
  • Tortuga Beach - 9 min walk - 0.8 km
  • Cancun Golf Club at Pok Ta Pok - 3 min drive - 2.8 km
  • Playa Tortugas - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Las Olas - ‬6 min walk
  • ‪Breakfast - ‬4 min walk
  • ‪Swim-up Bar - ‬3 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Wink Lobby Bar - ‬10 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3310 out of 5035 reviews
Rating 8 - Good. 951 out of 5035 reviews
Rating 6 - Okay. 394 out of 5035 reviews
Rating 4 - Poor. 150 out of 5035 reviews
Rating 2 - Terrible. 230 out of 5035 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer Bios

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We love the hotel but the rooms were very dirty even though every day they came to clean still was not clean very well. The floor was super dirty. The sheets were dirty. There was a spot on the sheets every day overall, the buffet was amazing.we love the food
Stayed 6 nights in Sep 2025

10/10 Excellent

Luis Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay room service was the best
Stayed 4 nights in Sep 2025

10/10 Excellent

Mostafa Mohamed

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view
Stayed 3 nights in Sep 2025

6/10 Okay

Homer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was not the best. My friends safe Room 212, was inoperable. Stairs coming down from 2nd. Floor to Lobby Dirty. Some staff members were not happy, but a few were very helpful. Lobster was very small and didn’t have flavor. No shuttle (terrible for Riu), maintenance issues with the elevator.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dzeladin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the whole experience
Stayed 5 nights in Sep 2025

10/10 Excellent

marta

Travelled with family
Liked: Cleanliness, amenities
Everything was clean, the food was excellent, I recommend it, I really liked it.
Stayed 9 nights in Sep 2025

10/10 Excellent

Thomas L Bingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area design was nice and gave plenty of options on different types of pools, The way the rocky bluffs on the beach gave areas a bit of seclusion and made me feel like I had my own beach. The hotel was kept up and clean, the staff was friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view
Stayed 4 nights in Sep 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Personal profesional y muy eficiente, personal de limpieza muy cortés. Gente en restaurantes, tiendas, recepción y alberca, muy agradable y amable.
Stayed 6 nights in Sep 2025

2/10 Terrible

Laquendra

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the restaurants weren’t open. The room wasn't cleaned, I even had to call front desk 3 f the days I was there to come clean my room. On the last day I had sheets that smelled like pee. Celestino at the swim up bar told me everyday there were out of Patron Reposado, I went to front desk and complained and she told me they have patron to go back to the bar only for me to go back and be told they dont have any more patron. You pay for all inclusive just to get limited services. They promised they’d do the birthday decor and tequila shots in my room for my birthday but didnt. I went to front desk and she told me they did do it after I instructed her it wasn’t done she told me “I really dont know what to tell you because they said they did do it” as if I was lying about it. The food is nasty! The food in the sports bar sits out all day uncovered without being changed out after so long. The overall experience was horrible. Ive stayed at plenty of RIUs and NEVER had this experience! I will never visit this location again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexandr

Stayed 7 nights in Sep 2025

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and services was excellent as usual. We had a great time except for the extremely loud noisy music coming from the other RIU hotel (bass was extremely high). This was unnecessary and not enjoyable. I understand that that hotel has parties but it does not have to be too loud. Not everybody likes loud music when they come to vacation. I talked to the person in charge of the party and he said it was planned. We may have to think about another hotel in the future :/. Sad because we like RIU
Stayed 8 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many pools, courteous staff, ample beach lounges, entertainment, and a good variety of restaurants were only part of the greatness of our trip. I would be remiss to not mention the great photography team located in one of the gift shops. We had three photo sessions that resulted in advertising quality photos. So much fun.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dalia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and fun 4 day stay at this place from 9/18-9/21 in room 2313. We enjoyed it with friends and it was a lot of fun. They had live bands singing, dance show, or pink color party etc. they have many pools, beach volleyball court, hammocks, the beach as well and more. My husband and I got treated like royalty starting from the cleaning personnel to waitress or waiter. We had the opportunity of dining at this exclusive restaurant we had in our area and Alejandro and Marina treated us like royalties. I honestly will say that at first I thought it would be too expensive but once I was there with my husband we saw why. It was well worth it for an all inclusive hotel. Definitely coming back again soon! Thank you DG
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, no need to leave the resort!
Stayed 4 nights in Sep 2025

10/10 Excellent

adrian burgueno

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything , except the receptionist andy. I feel she was very rude, as if she was taking out her personal issues on us. Even my other guests that came with me, felt she was very dissmissive. I will next time ask for someone else. She didnt provide us with information or talk o us like the last times we stayed at the riu. No welcome no, greeting, no nothing. I was going to complain but. I was tired and wanted the rooms.
Stayed 6 nights in Sep 2025

10/10 Excellent

HAK

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was excellent. However, the front service clerk charged me for ocean view room when the entire hotel has an ocean view. She should’ve told us this before we spent the extra money.

10/10 Excellent

Jesus Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is the best I have ever seen, they make the hotel amazing experience. The workers make you feel so at home.
Stayed 6 nights in Sep 2025

10/10 Excellent

Andres Chaidez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff and cleaning services are exceptional. The villas and their own private pool is fantastic. Cannot beat the playa and constant breeze. Great stay, lots going on for adults and kids each day
Stayed 7 nights in Sep 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, ocean view
Stayed 4 nights in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph L

Liked: Cleanliness, staff & service, property conditions & facilities
Adult only villas
Stayed 6 nights in Sep 2025