Seadust Cancún All Inclusive Family Resort

3.5 star property

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Beach/ocean view
Premium Suite, 2 Double Beds
9 bars/lounges, swim-up bar, beach bar
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Cancun Interactive Aquarium
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Family Suite, Multiple Beds (King)

7.4 out of 10
Good
(73 reviews)
  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 1 King Bed

Deluxe Suite (Double)

7.0 out of 10
Good
(13 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • 60 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Oceanfront

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 King Bed (Master, Sunset View)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 55 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 2 Double Beds

7.6 out of 10
Good
(47 reviews)
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Double)

7.2 out of 10
Good
(38 reviews)
  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Double Beds

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About the area

Cancun

Located in Cancun (Zona Hotelera), Seadust Cancún All Inclusive Family Resort is within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. .This all-inclusive resort is 2.6 mi (4.1 km) from Iberostar Cancun Golf Course and 2.6 mi (4.3 km) from Cancun Convention Center.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 11 min walk - 1.0 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 2 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪La Veranda - ‬7 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Taboo Cancún - ‬13 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 502 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a lazy river. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Florencia, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 9 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and 7 meeting rooms. Free self parking is available onsite.
Florencia - This restaurant specializes in Italian cuisine and serves dinner only.
Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 2 2025 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1077 out of 2595 reviews
Rating 8 - Good. 632 out of 2595 reviews
Rating 6 - Okay. 365 out of 2595 reviews
Rating 4 - Poor. 221 out of 2595 reviews
Rating 2 - Terrible. 300 out of 2595 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Only thing I liked was MTS being at the property and them not trying to scam me into buying a 82k subscription like how the agency Infinity Luxury Travels did. Everything was “all inclusive “ but yet workers from hotel would still try to find a way to charge money for things.
Stayed 8 nights in May 2025

10/10 Excellent

Sabyasachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one

Good resort in Cancun
Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The moment I check in to the resort Abner the front desk person. Comfort us and we’ll come to the happiness. My daughter sweet 16 birthday that’s why we went to the Cancun. I arrange everything before but “Abner the front desk person” was on touch via email and arrange everything. I am so glad that I had choose seadust resort for my daughter birthday. Once again thank you so much Abner for helping us and make it memorable trip for us
Stayed 4 nights in Jun 2025

6/10 Okay

Alexis

Travelled with family
Disliked: Amenities
Close to the airport is the only plus, extremely hot everywhere. No AC in the hotel except for maybe 2 restaurants, and your room. The buffet area, lobby and elevators feel like an oven. We spent the whole trip sweaty. It’s one thing to be hot but you would like to enjoy your meal in a cool space. Been to a lot of different hotels in the hotel zone and this is one we will not be returning to or recommending.
Stayed 4 nights in Jun 2025

8/10 Good

Terry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was a water park with slides for the kids, game room with air hockey, multiple xbox, board games, etc., and also different activities for the kids. There's also ziplining, mini golf, and basketball but we never made it to those. Most of the restaurants arent open all day. The buffet is open for breakfast, lunch, and dinner. The Mexican restaurant is only open for lunch. The steak restaurant is open for breakfast and dinner. All the others are only open for dinner starting at 6. Also sometimes the wait times are long butnyou can put your name on the list and go back. Theres also a shop that has fruit, sandwiches, etc that seemed to be open throughout the day and also a burger, pizza, hot dog spot by the pool. I didnt like my outside view from the balcony but thats not why I chose this place. The water, juice, sodas were restocked daily with whatever we wanted. The pools on the beach side were 3 infinity pools. The bartenders knew my drink by the 2nd day lol. To get towels at the pool you have to give them a card and when you return the towel they give you the card back. They didnt give us cards upon checkin so I had to go back to the front desk to get them. If you dont return the cards when checking out they charge you $30. Seats were scarce if you waited or you could go after 2 & the morning crowd was leaving. I expected the seaweed on the beach. Some places it's more than others. This isnt my 1st time in Cancun. All in all it was a good resort to bring the family.
Stayed 4 nights in May 2025

2/10 Terrible

Nada Salah alden

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food was bad the hotel smells so bad and not clean the staff was unfriendly don’t go there it was very bad experience the kids didn’t eat they didn’t find anything to eat the food on buffet was cold and the ac not cooling well.
Stayed 3 nights in May 2025

8/10 Good

Arnoldo

Stayed 5 nights in Jun 2025

10/10 Excellent

KARLA, GARLAND

The check in process was fast and easy
Stayed 5 nights in May 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort to enjoy a vacation, Jesus from the sports bar had excellent service and made us great drinks every time
Stayed 4 nights in Jun 2025

6/10 Okay

Nallely

Liked: Cleanliness
Disliked: Amenities
It was our first time staying at an all inclusive and it was an okay experience. The pools were packed, never found chairs, and water was murky. The food was average. The drinks were watered down and could never taste the alcohol. The beds were hard and had a sore neck but the massage services helped. The great things the hotel had was the service the staff provided. They would go out of their way to make sure we were good and had what we needed. I liked the performances they would bring such as mariachis, salsa dancers, Cuban group, and kid performers such as Poppy and Paw Patrol.
Stayed 6 nights in May 2025

8/10 Good

David

Stayed 3 nights in May 2025

10/10 Excellent

Zong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance. Very kid friendly and food options were great
Stayed 4 nights in May 2025

2/10 Terrible

Altagracia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 619 smells horrible Room623 the sink was clothed poor dirty

6/10 Okay

Denise

Outdated, the rooms was only serviced onc
Stayed 4 nights in May 2025

6/10 Okay

Ian

Travelled with family and small children
Liked: Cleanliness
Staff is very friendly and accommodating. Drinks are pretty good. Food sucks. Except the food outside, by the pool area. The BBQ chicken was awesome. Kids pool area is pretty good. Same with the pool area by the beach. House keeping was pretty good. The infinity travel membership is annoying. I recommend you do it so you can get a $4-$6 hundred dollar voucher. And a free breakfast at the "members only" dine in. As long as you can stomach the 2 hour sales pitch and just say no at the end. Overall, not a bad place to stay for the price.
Stayed 4 nights in May 2025

4/10 Poor

Erika Julyana

Stayed 3 nights in May 2025

10/10 Excellent

jawad

Travelled with family
Liked: Cleanliness
All good . The selling luxury package at hotel not good idea, We are in vacation to relax not doing with selling teams
Stayed 6 nights in May 2025

4/10 Poor

Carlos

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Employees for the most part were always unfriendly, and a couple of them were even rude. WiFi mostly did not work for the 4 days I stayed here. Food was very low quality (I get it, it’s a resort) but I’m talking about undercooked food, very low variety and little to no beverages. Not all of the bars at the hotel served alcohol (very ironic). Restaurants were very poor quality, same food offered at the buffet is what they serve in the restaurants. Elevators did not work most of the time, they were all crowded or out of service. Facility overall looks old; moldy. Use this information as you will. I love Cancun and I love Mexico and I have never experienced anything similar to this before. I recommend looking elsewhere if you’re planning on vacationing in Cancun!
Stayed 3 nights in May 2025

2/10 Terrible

Shelvin k

Stayed 4 nights in May 2025

6/10 Okay

Menda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The resort has potential but i would not stay again. First impression is that the whole place is extremely hot and uncomfortable. A lot of areas and restaurants are unavailable without paying for an upgrade membership. The food was very limited and not that good. I had a fun time because I met some nice people, but the resort needs lots of updates. The water pressure in the shower was extremely low
Stayed 4 nights in May 2025

10/10 Excellent

Amona Faraj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and amazing staff and activities for kids as well.
Stayed 12 nights in May 2025

8/10 Good

Yiona

Stayed 3 nights in May 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived at this property early around 12:30pm, check in is at 3, there was a queue to get to the check in desk and it was undercover but no air conditioning which made it uncomfortable. Our room wasn’t going to be ready until 3pm, so it meant waiting around a bit which is expected. We gave our belongings to the bell boys they wanted all the items inside our bags which was a bit difficult they accepted my plane pillow attached round my case. We were welcomed into a room to be greeted by our Expedia representative. This was a nice air conditioned room and we were offfered a drink, and explained a bit about the hotel. He mentioned about if we had read any bad reviews he would put our mind at ease, which I thought was an odd comment but appreciated the transparency. We then went to the beach for a few hours until our room was ready, we went back around 2:30 and it wasn’t and managed to get checked in around 2:55, they said they needed to clean and then sanitise the room. When we got in the room I didn’t really like it my partner was like this is really nice but I think it was the initial view he saw. On closer inspection the shower and the bathroom area was very dark and dingy, and reminded us of a locker room. There was an old bar of soap stuck to the side of the jacuzzi, so it didn’t feel as clean as it was made out to have been with the sanitisation process. All the mini bar was free but you had to make sure you didn’t put the dnd on, however the three days we spent there
Stayed 3 nights in May 2025

6/10 Okay

SAE HEE

Travelled with family and small children
Liked: Cleanliness
The property is old and small. Nice staff, Nice services exept food. Takes too long and quality of food was very low. Family atmosphere.
Stayed 6 nights in May 2025