Nílu Cancun Zona Hotelera by Selina

3.0 star property

Photo gallery for Nílu Cancun Zona Hotelera by Selina

Pool
Restaurant
Lobby sitting area
Reception
Studio Apartment with Kitchenette

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Blvd. Kukulcan 9, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Forum Beach
    ‪5 min walk‬
  • Place, Caracol Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

Standard Room (Queen), Private Bathroom

8.0 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Compact Private Room, Shared Bathroom

7.2 out of 10
Good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Suite, Lagoon View

  • Lagoon view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Apartment with Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Quad), Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room (Queen), Lagoon View

  • Lagoon view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room, Private Bathroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bunk Bed and 2 Single Beds

Private Room, 4 Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

Private Room, 6 Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds

Bed in 6 Bed Female Dorm

  • 1 bedroom
  • Sleeps 1
  • 3 Single Bunk Beds

10 Bed Mixed Community Dorm

  • 1 bedroom
  • Sleeps 1
  • 5 Single Bunk Beds

8 Bed Mixed Community Dorm

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 4 Single Bunk Beds

Similar properties

About the area

Cancun

With a stay at Nílu Cancun Zona Hotelera by Selina in Cancun (Zona Hotelera), you'll be a 4-minute walk from Cancun Convention Center and 5 minutes by foot from Forum Beach. .This beach hostel is 0.3 mi (0.4 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 0.5 mi (0.9 km) from Gaviota Azul Beach.

What's nearby

  • Cancun Convention Center - 3 min walk - 0.3 km
  • Forum Beach - 5 min walk - 0.4 km
  • Forum By The Sea Mall - 5 min walk - 0.4 km
  • Plaza Caracol Mall - 5 min walk - 0.4 km
  • Caracol Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Señor Frog's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Café Illy by Chedraui - ‬3 min walk
  • ‪Mandala - ‬4 min walk
  • ‪Tacos Rigo - ‬4 min walk

About this property

Nílu Cancun Zona Hotelera by Selina

Nílu Cancun Zona Hotelera by Selina offers 140 accommodations with air conditioning. This Cancun hostel provides complimentary wireless Internet access. Bathrooms include showers.
Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hostel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Nílu Cancun Zona Hotelera by Selina has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 13 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23 per pet, per day, plus a deposit of USD 55 per stay
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 13 for adults and USD 10 for children
  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Pet deposit: USD 55 per stay
  • Pet fee: USD 23 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Selina Cancun Lagoon Hotel Zone Hostel
Selina Lagoon Hostel
Selina Lagoon

Nílu Cancun Zona Hotelera by Selina Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 4 out of 100 reviews
Rating 2 - Terrible. 11 out of 100 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Stayed 5 nights in Jan 2026

6/10 Okay

Liset

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You get what you pay for! It’s located on awesome spot, if you’re trying to be a local in Cancun, and live it up on the strip! However the AC was extremely loud, so it had to be turned off in order for us to be able to sleep. You get what you pay for, it’s like a hostal. Also pre paid for breakfast while checking out through Expedia, when I arrived, they said I did not.
Stayed 4 nights in Jan 2026

6/10 Okay

bambi janice

Thank you nicely for helping me out while I was there. Translate food etc over all a great person. Other staff little rude. Maybe because couldn't understand each other well
Stayed 3 nights in Jan 2026

8/10 Good

Dale

Stayed 3 nights in Jan 2026

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities
Esta sucio y dicen tener estacionamiento y los vehículos se quedan en la calla
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at hotel Nílu. The room was clean and had a frig and coffee maker. The front desk employees were great and helped us with Uber and suggestions for activities in the neighborhood.
Stayed 2 nights in Jan 2026

8/10 Good

Sijun

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
staff is very friendly and service is good.
Stayed 4 nights in Jan 2026

8/10 Good

Cylvan

Stayed 1 night in Jan 2026

6/10 Okay

Wing Hong

Travelled with family
Liked: Staff & service
Staff is friendly and good, room is so so, hot water is not sufficient, it was room temperature water indeed. Lacking of basic facility like hair dryer but you can borrow it fm the front desk with an ID.
Stayed 7 nights in Dec 2025

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't stay here! It's basically a hostel even if you get the private room and bath. We were in the room for less than 5 mins and noticed 10+ mosquitoes everywhere. The sheets had stains on them. The room also had a moldy smell. We left imm immediately and didn't stay the night we came back the next day to speak to the manager who agreed to give us a partial refund of half of the $300 that we spent however, later we found out that we only got a $67 refund, which is not what she agreed upon. Just spend a little more and stay somewhere better!
Stayed 2 nights in Dec 2025

6/10 Okay

Praveen

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is placed in a very cute location around the lagoon. Standard rooms need to be more equipped with basic materials like chairs and chest for storage. The faucets in the bathroom need update some we're rusted andcquet outdated.
Stayed 4 nights in Dec 2025

8/10 Good

wanda, Belton

Stayed 2 nights in Dec 2025

2/10 Terrible

Ramon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A/C didn’t work. No TV, fridge, closet or hot water.
Stayed 3 nights in Dec 2025

10/10 Excellent

Genesis

Stayed 4 nights in Dec 2025

4/10 Poor

Yang

Stayed 5 nights in Dec 2025

2/10 Terrible

Melissa

Disliked: Cleanliness
It was a pain trying to get ti this place. The address they have brings you somewhere else that’s close, but not to the actual hotel.. which is a pain if you’re walking from the bus stop. Also, the phone number they have doesn’t work and immediately hangs up on you, so there is no real number for you to reach the reception if need be… also, the toilet paper is really thin and located in an awkward position when trying to get it when using the bathroom :/ Also, the wifi wasn’t working which was annoying when wanting to relax and watch a movie. Overall, I would NOT stay here again or recommend anyone else to. To many cons and not enough pros.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudio

Liked: Cleanliness, property conditions & facilities
Staff was amazing, and the room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Nov 2025

10/10 Excellent

Laci

Stayed 1 night in Nov 2025

2/10 Terrible

Malika

Disliked: Cleanliness, amenities, property conditions & facilities
The room was robbed in the middle of the night and the hotel was 0 help.
Stayed 3 nights in Nov 2025

10/10 Excellent

Estelle L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Selina Cancun Hotel Zona Hotelera always makes for a great stay! There little café serves great coffee and healthy food. The pool and bar are cozy right next to the lagoon. And the iguanas are lovely to watch! The staff is also very kind and helpful!
Stayed 7 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Limpip
Stayed 3 nights in Jul 2025

8/10 Good

andrzej

Liked: Cleanliness, amenities
For the price. It was alright.
Stayed 1 night in Nov 2025

2/10 Terrible

Ali Riza

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was my worst experiense all time price looks cpeap but dont bother to go. I bought 2 people room my friend come after me they charge other room price go there it was dirty staff was so mean only good thing is location
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, amenities, property conditions & facilities
Stop looking and just stay there. Great place.
Stayed 2 nights in Oct 2025