The Royal Cancun All Suites Resort

4.0 star property

Photo gallery for The Royal Cancun All Suites Resort

Relax by the pool surrounded by palm trees and lounge chairs.
Relax on the beach with comfortable lounge chairs under shaded umbrellas, overlooking the calm sea from the hotel's beachfront location.
Enjoy breathtaking ocean views from this balcony with a comfortable seating area.
Step into LA TRATTORIA, where a warm welcome awaits amidst a stylish seating area with tables, chairs, and lush greenery.
Relax in style with leather couches and chairs, a bar area, and a large chandelier.

Popular amenities

  • Kitchen
  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪5 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

9.2 out of 10
Wonderful
(20 reviews)
  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

9.0 out of 10
Wonderful
(12 reviews)
  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

8.0 out of 10
Very good
(2 reviews)
  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Run of the House

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

9.6 out of 10
Exceptional
(4 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

9.2 out of 10
Wonderful
(7 reviews)
  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Similar properties

About the area

Cancun

With a stay at The Royal Cancun All Suites Resort in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 14 minutes by foot from Playa Tortugas. .This beach resort is 6.2 mi (10 km) from La Isla Shopping Mall and 4.6 mi (7.3 km) from Cancun Convention Center.

What's nearby

  • Langosta Beach - 5 min walk - 0.4 km
  • Playa Tortugas - 14 min walk - 1.2 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Cancun Convention Center - 5 min drive - 5.2 km
  • La Isla Shopping Mall - 11 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Swim-up Bar - ‬12 min walk
  • ‪Carnitas Michoacán - ‬11 min walk
  • ‪Silk City - ‬2 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Sirenas Raw Bar - ‬9 min walk

About this property

The Royal Cancun All Suites Resort

Family-friendly beachfront location with 2 outdoor pools
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 201 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy American cuisine at La Palapa Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, except Breathless hotel to load
Stayed 1 night in May 2025

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

MARTHA, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to the Royal Cancun 3 times and it’s always great. Great service and the property is so pretty. Fun to bus over to the Royal Sands for a day in the surf too and see a good show.
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel E, BAYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

John Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautifully maintained, and the staff went above and beyond to make our stay enjoyable. Everything was clean, comfortable, and well taken care of. I highly recommend this place and will definitely be returning in the future!
Stayed 6 nights in Apr 2025

10/10 Excellent

Georges

Stayed 5 nights in Apr 2025

4/10 Poor

Shandi Cheyenne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
First of all. This is not an all inclusive resort so ensure you pick the right package if you decide to go. We were disappointed when we arrived and found out we made a mistake on our reservation and didnt choose all inclusive. We had to pay for breakfast lunch and dinner for our family of 5 for an entire week which made our stay so much more expensive. I loved the service staff on the beach at the smaller outdoor restaurant and there food was made fresh on a BBQ.. you can find it near the kids pool, Lapalapas had great waiters but awful hostesses at the counter. I asked 3 times to get a baby high chair. They charged us $80 canadian to eat at the buffet and we only did that once as the food was questionable. We chose to use the city transit and uber to find local places to eat and went and bought food from a grocery store and cooked in our room. House keeping staff are awesome. Recommend visiting the other resort for a different beach experience as both are nice in different ways except for when we saw feces wash up on the shore... not entirely the resorts issue in Cancun I assume alot of human waste gets dumped into the ocean. Needless to say I dont think Ill ever return to Cancun.. it was a love hate experience.. people are either super loving and friendly or out to get you for every dollar you have and its heart breaking seeing a beautiful area being treated so terribly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brett J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here.

We enjoyed our time here. Staff was very friendly. Clean and spacious rooms. Food was a 7.5 out of 10. Our second viait and we will come back
Stayed 7 nights in Apr 2025

10/10 Excellent

Jasmine

Stayed 1 night in Mar 2025

10/10 Excellent

Arielys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Family Vacation! Our vacation was absolutely perfect! The hotel is in a beautiful location, and the rooms were excellent—very clean and comfortable. I was there with my family, and my kids had a fantastic time enjoying all the recreation areas and beach sports. There were plenty of activities for everyone, and the whole place felt welcoming and well-maintained. We couldn’t have asked for a better experience!
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great beach area and super clear water if you walk down the beach a minute or two. Restaurant staff was great, rooms are way better than a hotel setup… great for families not wanting a party scene. My only complaint would be the lack of fresh juice- no fresh squeezed orange or pineapple juice… was disappointed about that but otherwise love this property and will be back! 💛
Stayed 6 nights in Nov 2024

10/10 Excellent

Leticia

Stayed 6 nights in Nov 2024

8/10 Good

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful property with large kitchenettes. Definitely worth the money.
Stayed 2 nights in Jan 2025

4/10 Poor

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice though a bit dated. Room was very spacious, Staff were polite. I didn't. like the constant attempts at trying to get a newly arrived guest to sign up for a 90 minute discourse on vacation packages and time shares. It was a bit annoying. I also didn't like that the guests were older and fussy about people that were laughing and enjoying themselves. next time I'll stay closer to downtown where there are more dining options and things to do without having to take an Uber.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean hotel on beautiful calm water beach.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yueun

Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Navidad in Cancun

The hotel's staff is generally very nice, particularly Charlie and the activities group, however their timeshare pitch wasn't appreciated, was stressful and not worth the 'coupons/discounts' provided. Also, the arrangement the hotel has with taxis is akin to robbery and will only lead to extreme overpayment. It's not the extra $30 for a taxi, but more the principle, understanding Spanish and hearing the conversation between the bellhop and the driver about how much they intend to rip you off. Uber is strongly advised when a ride is needed; arrange your own airport and train station transportation. Also, the city/strip buses are easy to use. ... The food on site is good, convenient at times, but pricey as you might expect. The same holds true for the on site store. Little tiendas are only a short walk away. ... Overall, you can enjoy a stay here, taking the above advice into consideration.
Stayed 9 nights in Dec 2024

2/10 Terrible

Efrain

Stayed 6 nights in Dec 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Sissi Arely Tacuba, CORONA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is beautiful, it was so peaceful, I loved the ocean view. The staff were super helpful and my room was spotless every day thanks to Gabriela. Carlos was very nice as well. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 7 nights in Dec 2024