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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive plans available
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(155 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(96 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

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About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1577 out of 2762 reviews
Rating 8 - Good. 616 out of 2762 reviews
Rating 6 - Okay. 332 out of 2762 reviews
Rating 4 - Poor. 119 out of 2762 reviews
Rating 2 - Terrible. 118 out of 2762 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Anton

Liked: Cleanliness, amenities
Don't call it all inclusive if half the things offered are extra.
Stayed 4 nights in Jan 2026

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The people who work at this resort are all fantastic!! Hard-working, friendly, and determined to ensure you have a great time. The room was spacious, very clean, and fully stocked. The onsite activities that we enjoyed were great - aquafit, bingo, karaoke, silent disco - all fun!!
Stayed 6 nights in Jan 2026

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, food was great, but restaurant reservations are very hard to get because members get prioroty, and room service took over an hour each time. There periods during the day 11:00am to 12:30 when no restaurants are open inclusing the buffet.
Stayed 7 nights in Jan 2026

8/10 Good

Arnelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property and amenities.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jody Rae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall good !
Stayed 4 nights in Jan 2026

8/10 Good

Enkhdelgerekh

All good enjoyed very much
Stayed 5 nights in Jan 2026

10/10 Excellent

Jodi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities
Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 7 nights in Dec 2025

10/10 Excellent

Charles

X
Stayed 5 nights in Jan 2026

8/10 Good

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We have been long time visitors of the Royal Sands, even staying there the very first year it opened, long before it was an all-inclusive resort. We love the location, the friendly staff, and the weather, of course. Unfortunately since it has been taken over by Holiday Inn Vacations, we have noticed a decline in the food quality. We understand that is a necessary evil in order to keep up with the all inclusive package, and we are still overall pleased for the most part, and willing to go off-site for a few meals. But perhaps our biggest complaint is that unless you are a member, or willing to sit through a 90-minute timeshare meeting, it is nearly impossible to get a dinner reservation at the already limited restaurant options. We also noticed more items with surcharges on the menus. Another restaurant option instead of the big timeshare sales office being constructed might actually steer more people in the direction of purchasing.
Stayed 7 nights in Jan 2026

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff were super friendly. The report was also very clean.
Stayed 7 nights in Jan 2026

10/10 Excellent

amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality was great and food was incredible. Fish/ shrimp tacos at the pool/ beach are worth coming back for every time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
This is our third year and we love it here
Stayed 7 nights in Jan 2026

4/10 Poor

Houssam Hikmat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a nice resort very clean food was good but super boring barely any activity at the pool night show only 3 times a week !! After 9 pm the hotel is dead there was a sports bar but we have kids we couldn’t go Mostly old people and hotel members gets better treatment so if your 40 or under this isn’t your stay Plus I have 3 unrecognized charges on my credit card from the hotel that I don’t even know about
Stayed 5 nights in Jan 2026

10/10 Excellent

Rocco John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean staff
Stayed 5 nights in Jan 2026

10/10 Excellent

YI

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great service and food!
Stayed 7 nights in Jan 2026

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dirty Not ready Administration did very little to accommodate/fix mistakes. Personal items were "lost" while in beach and pool area
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful way for 2 retired couples to spend time doing nothing but relaxing! We’ve done this 3 years in a row.
Stayed 8 nights in Jan 2026

10/10 Excellent

Liddimarian

Stayed 4 nights in Jan 2026

8/10 Good

Wayd Arnold

Stayed 5 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
5th time staying here. Always great time
Stayed 5 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally service, as we arrived at the resort. All staff from house keeping to all customer front facing staff they were welcoming. Any questions or concerns were answered. Great time. Thank you
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What didn’t stand out? This is a very well rounded resort. There is plenty of space for everyone at the pool or beach, there are fun activities every day. The shows are a must see, they are amazing. We stayed in the rooms without the kitchen and they were more than adequate , I really liked the door between the sleeping area and bathroom. The views from every room are good. Everything in the room was clean. The resort is kept up very well. The food was amazing. The staff, I can’t say enough good about all the staff. From the moment you arrive until the moment you leave and everything in between. I will make a special shout out to Samuel who works the dinner buffet service at La Veranda. We met him the first night here and have made a point to sit in his section each time we go back. He made us feel extra special and was extremely attentive, respectful, and fun. The ONLY suggestions I have to the resort are 1. Maybe a board daily with the different events displayed in the lobby (shows, karaoke etc) and 2. MORE KARAOKE (in the bar or if it’s advertised more for the gran salon) would be great. This was our first time to cancun and first time at this resort and if we decide to come back to the area would definitely come back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Amazing place
Stayed 8 nights in Dec 2025