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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Two Bedroom Loft + $90 Daily Resort Credits | View from room
Exterior
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for Room, 1 Bedroom (+ $45 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Room, 1 Bedroom (+ $45 Daily Resort Credits)

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

View from room

Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

  • Ocean view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

  • Ocean view
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front + $125 Daily Resort Credits

Three Bedroom Ocean Front + $125 Daily Resort Credits | Terrace/patio

Three Bedroom Ocean Front + $125 Daily Resort Credits

  • Ocean view
  • 430 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft + $125 Daily Resort Credits

Three Bedroom Loft + $125 Daily Resort Credits | Living area

Three Bedroom Loft + $125 Daily Resort Credits

  • Ocean view
  • 325 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits) | Dining room

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

  • Ocean view
  • 253 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft + $90 Daily Resort Credits

Two Bedroom Loft + $90 Daily Resort Credits | View from room

Two Bedroom Loft + $90 Daily Resort Credits

  • Ocean view
  • 205 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse + $90 Daily Resort Credits

Two Bedroom Penthouse + $90 Daily Resort Credits | Terrace/patio

Two Bedroom Penthouse + $90 Daily Resort Credits

  • Ocean view
  • 308 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (1007)
The price is NZ$367
for 1 room
includes taxes & fees
18 May - 19 May
Villa del Palmar Cancun Luxury Beach Resort & Spa

About the area

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 12.4 mi (19.9 km) from Gaviota Azul Beach.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.9 km
  • Punta Sam Beach - 10 min walk - 0.9 km
  • Playa Mujeres Golf Club - 8 min drive - 5.8 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.3 km
  • North Beach - 89 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 988 out of 1525 reviews
Rating 8 - Good. 298 out of 1525 reviews
Rating 6 - Okay. 117 out of 1525 reviews
Rating 4 - Poor. 62 out of 1525 reviews
Rating 2 - Terrible. 60 out of 1525 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute trip and truly an excellent vacation. I took my 2 boys (16 & 9 yrs) and we had a wonderful time. The food was excellent; the grounds, pool, hot tubs, beach, activities were fantastic. The personnel were courteous, helpful, professional, and went above and beyond to make our stay wonderful. We cant wait to go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, only dislike was that we weren't sure if how to use the room credit money we received
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade for our anniversary was awesome. Not a lot of beach hiking at this property. Good was good but not great. Rooms were beautiful with very nice ocean views.
Stayed 4 nights in Oct 2024

10/10 Excellent

James Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This so far has been the best all inclusive experience I've had. Everything was clean and well maintained. The food and drinks were of good quality and had flavor. As far as the employees there, everybody was nice, helpful and made sure you got everything you needed and wanted the way you wanted it to the best of their ability. The only thing i do wish is that this resort had more activities and definitely more music. It was a little too quiet. I suggested maybe some more music, particularly latin music so you actually feel like you're in Mexico.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service
It’s very bad and the stuff they are not friendly and they don’t care of anything
Stayed 8 nights in Jan 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of the complimentary drinks was disappointing. I’m told this is fairly common across all inclusive resorts. Little to no alcohol in cocktails. All other services were top notch.
Stayed 4 nights in Jan 2025

4/10 Poor

Karlee

Liked: Cleanliness
Disliked: Staff & service
The property itself was very beautiful. The reason for this poor review is due to the fact that we went there to relax but ended up with a nightmare on our hands headed home. The hotel charged my dad‘s credit card a very high amount of money I am not allowed to say apparently in American dollars instead of pesos. When he called to correct the issue, they said they required him to send his credit card and passport and could not correct the issue. We had to contact the bank to get involved. Additionally, Expedia sells trip insurance, but refuses to cooperate with them when it comes time to file a claim. We had to leave our vacation due to illness, and filed a claim in the beginning of December. It is about to be February and the insurance company still says they are waiting to hear back from Expedia. I am starting to get the feeling Travel Guard and/or Expedia is a scam.
Stayed 7 nights in Dec 2024

10/10 Excellent

Avishag Fine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our extended family and with small children ( 1 year to 9) . We had a fantastic experience. It was a very laid back and Family friendly environment, but yet checked all the boxes for the adults. It didnt feel like a theme park and was a true vacation. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jiae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service are not good. I feel it is not all inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Nueva Elnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent 4night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the heated pool, we wish they had a buffet available for all the meals not just the breakfast, but the restaurants were nice too.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Senadina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Saulo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff! Clean location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael Joseph

Stayed 7 nights in Jan 2025

10/10 Excellent

Angela Sue Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is top notch. You are welcomed with a cold towel and given every courtesy when you arrive. The staff is amazing, friendly and they remember you and you are greeted by name as you visit the different areas of the hotel. The view from the room while either lounging in the hammock or relaxing in the spa on our balcony is breath-taking. There are little touches thought the hotel and your room that make the stay an experience to relive over and over. Def coming back.
Stayed 5 nights in Dec 2024

8/10 Good

Christopher James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The pool activities and staff getting people involved was really fun! After checking in they are a bit pushy with time share like opportunities to take advantage of and receive discounts on tours. We were not looking to do that but if you are it’s there for the taking. The food at the Mexican restaurant Zama was not good and for the most part that was the the only available restaurant to eat for lunch time everyday other than room service or the food offered at the pool which got old after a few days. The buffet dinner was supposed to be served everyday as advertised on the website and also on the elevators but was only available one day per week. However, the breakfast buffet was served daily and that was the best most authentic Mexican food of the trip! Overall, great service from the staff at the pool and in the restaurants, food wasn’t great as a whole due to limited options and the pool was amazing. The pool was the best part of the trip hands down
Stayed 4 nights in Jan 2025

6/10 Okay

Aleksandra

Stayed 6 nights in Jan 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST time at Villa Del Palmar and definitely plan on going back. The food was phenomenal, service was amazing and the grounds are stunning. I can't say enough wonderful things. Everyone affiliated with the resort was courteous, caring and went above and beyond from the reception area to the servers and housekeeping!
Stayed 6 nights in Jan 2025