Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5.0 star property

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

A resort with multiple swimming pools, palm trees, and a view of the ocean.
Two Bedroom Penthouse | Terrace/patio
Exterior
Three Bedroom Loft | Dining room
Three Bedroom Ocean Front | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Two Bedroom Ocean Front

  • Ocean view
  • 253 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 205 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Two Bedroom Penthouse

  • Ocean view
  • 308 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 430 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

Three Bedroom Loft

  • Ocean view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

One Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

One Bedroom Ocean View

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Ocean View 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About the area

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 18 mi (29 km) from Delfines Beach.

What's nearby

  • Mujeres Beach - 3 min drive - 1.8 km
  • Playa Mujeres Golf Club - 6 min drive - 4.2 km
  • North Beach - 44 min drive - 8.0 km
  • Punta Sur - 54 min drive - 13.6 km
  • Dolphin Discovery - 54 min drive - 13.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Mike's Coffee - ‬5 min drive
  • ‪The Press - ‬15 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪Twiggy - ‬15 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres

Villa del Palmar Luxury Residences Condo

Villa del Palmar Luxury Residences Condo Playa Mujeres

Villa del Palmar Luxury Residences Playa Mujeres

Villa Palmar Luxury Residences Playa Mujeres

Villa Palmar Luxury Residences

Villa Palmar Luxury Residences All Inclusive

Villa del Palmar Luxury Residences

Palmar Resinces Inclusive inc

Villa del Palmar Cancun All Inclusive Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1089 out of 1614 reviews
Rating 8 - Good. 301 out of 1614 reviews
Rating 6 - Okay. 121 out of 1614 reviews
Rating 4 - Poor. 43 out of 1614 reviews
Rating 2 - Terrible. 60 out of 1614 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, comfortable, beautiful and more than we imagined. The staff always warm, welcome and helpful. The food was exceptional as was each service !
Stayed 7 nights in Feb 2026

8/10 Good

Jorge Rodrigo Lera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great attitude and service from restaurant, cleaning pool staff. Excellent food and beverage quality at the specialty reataurants and breakfast. Room food and regular restaurant food and beverage quality was average. Transportation failed and was terrible. Bad check in and check out. These need imrovement.
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria, Hatfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all helpful and kind; room was very clean and spacious; food was very good and well exceeded our expectations for an all-inclusive; no blaring music at the pool; quiet at night when you wanted to relax; comfortable pool loungers and chairs were plentiful. We would definitely return!
Stayed 7 nights in Feb 2026

10/10 Excellent

Markian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything from the cleanliness, food and staff was amazing. Huge variety of delicious food. Staff were very friendly and helped with anything we needed. Highly recommend this resort!
Stayed 6 nights in Jan 2026

10/10 Excellent

John Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless,, excellent services Mario from Caprishos wax an excellent service, it was all quality service
Stayed 7 nights in Feb 2026

6/10 Okay

Oel

Liked: Cleanliness, amenities, property conditions & facilities
The resort itself is cozy, well-maintained, and in a good location. The food was good, and the staff—especially servers and housekeeping—were professional and friendly. If our experience had ended there, this would have been a solid stay. Unfortunately, what ruined the trip entirely was the so-called “VIP card” presentation, which was misleading and aggressively pushed on us. We were told this would be a 90-minute presentation about a referral-style VIP card. In reality, it turned into nearly four hours of high-pressure sales tactics to get us to invest money into their vacation ownership program. We repeatedly tried to leave and were met with resistance, constant pressure, and guilt tactics. It felt forceful and extremely uncomfortable. This was especially frustrating because we were only there for four days, celebrating my wife’s 30th birthday, and we lost half a day of our vacation to this. The presentation tactics felt deceptive, not transparent. They intentionally overprice activities, services, and amenities to make it seem like the VIP card would save you a massive amount of money. That “savings” is misleading and designed to push you into a long-term financial commitment. Do not fall for it. Important advice to future guests: Decline the VIP card and any “presentation.” If you do, you’ll likely have a great time at the resort. If you don’t, be prepared for aggressive sales pressure that can seriously ruin your stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Linda

Great poolside drink and food service. Big clean rooms. Pool is nice and the beach is lovely. Ser I
Stayed 7 nights in Jan 2026

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great! But the staff definitely trumped all the amenities. Everyone is happy and helpful and says "its a pleasure". I do think that is really what stood out to me.
Stayed 5 nights in Feb 2026

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and whole resort was clean. The food and staff were amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Place was very nice, we enjoyed all the restaurants, the staff was very kind and did an awesome job! My only complaint is the water for the showers in our room was usually not very warm, couple times a chilly shower.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brian

Stayed 4 nights in Jan 2026

6/10 Okay

BING

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful,the room service is great,several refreshments one day. The staff is amicable and professional. The gym is great.I am not satisfied with several things: 1. Too much noise from the machines outside the hotel and neighboring hotel,especially at night. And the passing motorcycles make large noise. If you are sensitive to noise when asleep,this hotel may not suitable . 2. Number of restaurants is not enough.Only 1 serving breakfast. The restaurant serving international food is closed during my 6 nights stay. No explanation. So no asian food is served , which makes me very unhappy.
Stayed 6 nights in Jan 2026

10/10 Excellent

adnan

Stayed 7 nights in Jan 2026

10/10 Excellent

DANIEL, RENO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice, and the food is excellent here. However, the staff is what makes this resort shine. We've stayed here twice and both times the excellent staff members have made the stay memorable and enjoyable!
Stayed 6 nights in Jan 2026

10/10 Excellent

Yohanelis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2026

10/10 Excellent

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the rooms were beautiful, and the food was great! Overall service was a 10/10 and the villa is so relaxing, even with the kid area. All inclusive was worth it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Katlin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our January vacation here. The staff was so kind, the kids club was a blast, and the all inclusive package was wonderful to have during our stay. The beach was clean and the pools were warm!
Stayed 6 nights in Jan 2026

10/10 Excellent

Myoshi

Liked: Cleanliness, property conditions & facilities
The resort is gorgeous. The staff was courteous and amazing. The food was great. I cant wait to go back
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana, pembroke pines,fl

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, very friendly staff. Amenities were also really good. Recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Keena, Hillsid

Stayed 3 nights in Dec 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness
The one bedroom suite was beutiful,1100 sq ft, laundry in unit, great view of entire resort and ocean , Staff ,so friendly, very attentive , quite super clean ,
Stayed 8 nights in Jan 2026

8/10 Good

Ali Muhamade

Travelled with partner
Liked: Cleanliness
Room Was clean food was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 6 nights in Jan 2026

4/10 Poor

Viktoria

Stayed 7 nights in Jan 2026

10/10 Excellent

Kuldip

Stayed 4 nights in Jan 2026