Hotel Taxaha

2.5 star property

Photo gallery for Hotel Taxaha

Basic Double Room, 2 Queen Beds, Accessible, Garden View | Balcony view
Exterior
Basic Double Room, 2 Queen Beds, Accessible, Garden View
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View map
Candelaria -Escárcega 1 Loc.1, Nueva Creacion, Candelaria, CAM, 24330

Room options

Basic Double Room, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Executive Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Queen Beds
  • Free Wi-Fi

Family Double Room, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Premium Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Taxaha

Hotel Taxaha offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. These individually decorated and furnished accommodations include desks. 40-inch Smart televisions come with cable channels.

Bathrooms include showers. This Candelaria hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, gift shops/newsstands, and a picnic area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Late night fare is available from room service (during limited hours).

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 200 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Taxaha Candelaria

Taxaha Candelaria

Taxaha

Hotel Taxaha Hotel

Hotel Taxaha Candelaria

Hotel Taxaha Hotel Candelaria

Hotel Taxaha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Carol, Wood Dale

Liked: Staff & service, property conditions & facilities
There is not much to see in the area. The bathroom smelled bad. I poured some listerine down the sink and shower drain and that helped. But there was plenty of hot water. The listing says laundry facilities but it is only a service that they wash for you and get it back later. The room was clean but it was a little noisy with dogs barking at night.
Stayed 1 night in Jan 2026

4/10 Poor

Sonia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1. Did not honor my reservation, they gave us a smaller room. 2. The hotel is under construction and they are not careful/concern of children, second floor railing was missing with out warning signs. 3. The room is comfortable but smells bad, the shower drain seems to be connected directly to the sewer without a trap to block the smell from the poop.
This is the wallway we walk down to first floor
Adding more rooms to property
Shower drain smells horrible
Room is in good condition
Stayed 2 nights in Dec 2025

8/10 Good

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people. Lovely place. Great price
Stayed 1 night in Jul 2025

8/10 Good

ALEJANDRA GUADALUPE

Stayed 1 night in Apr 2025

10/10 Excellent

Roque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
excellent hotel, the best in candelaria and good price..
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was overall fine, clean and reasonably comfortable beds. U fortu atley the shower only had 1 temperature, hot, which made for a less than satisfying experience.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would give a better rating but when we arrived at the hotel they didn't have our booking from Expedia, fortunately they had a room and charged us the Expedia price, had to pay cash as the credit card machine wasn't working. Not sure if it was the fault of Expedia or the hotel but I'm going to guess the hotel... Nice clean and comfortable room though, very slow internet but it worked, A/C was good, hot water was warm at best.
Stayed 2 nights in Dec 2019

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable y muy bonitas las habitaciones, amplias y limpias
Stayed 1 night in Nov 2025

10/10 Excellent

Silvia Patricia Armenta, Culiacán

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención y servicio
Stayed 1 night in Nov 2025

8/10 Good

Karina

Business traveller
Liked: Cleanliness, staff & service, amenities
En dónde me asignaron habitación no llegaba la señal del wifi.
Stayed 1 night in Oct 2025

8/10 Good

Brenda Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y limpio.

El hotel es muy bonito, trato excelente del personal y muy limpio. Muy cercano a la estación Candelaria del Tren Maya, el único detalle que tuvimos fue que no contamos con el servicio de wifi durante los 3 días de estancia, nos comentó la chica de recepción que tenían días con las fallas.
Stayed 3 nights in Aug 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Muy buena opción de hospedaje solo tuvimos problemas con el agua
Stayed 1 night in Jul 2025

10/10 Excellent

HECTOR MANOLO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Una de las regaderas de la. Habitación no salía casi Agua
Stayed 1 night in May 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito y limpio excepto por el cobertor que tienen resguardado que al parecer no se a lavado en mucho tiempo por la cantidad de manchas y pelos que tenia. Buen aire acondicionado y buena presion de agua. La cama es cómoda pero la señal de TV falla bastante al igual que no te dan la contraseña de internet en la habitacion y no hay telefono para llamar a recepción
Stayed 1 night in May 2025

10/10 Excellent

Tomas

A
Stayed 1 night in May 2025

10/10 Excellent

guadalupe del jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paola Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

6/10 Okay

Nora

Travelled with partner
Disliked: Property conditions & facilities
Está bien sólo detalles de reparación que deben cuidar , la cerradura del baño suelta y sujetada con pedazos de cartón . Si se atora el huésped se quedaría encerrado en el baño , y el agua se salía de la zona de regadera y se mojaba todo el baño
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente recepcion, informacion y servicio

Stayed 2 nights in Apr 2025

10/10 Excellent

angel cervantes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, precio, limpieza e instalaciones
Stayed 1 night in Apr 2025

10/10 Excellent

JAIME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente estancia, buena atención y amabilidad del personal
Stayed 1 night in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zur Zeit finden Bauarbeiten zur Erweiterung des Hotels statt, weshalb es bis in den späten Nachmittag etwas laut sein kann. Abgesehen davon ein gutes Hotel mit netten und sehr hilfsbereiten Mitarbeiten.
Stayed 1 night in Jan 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y me gustó mucho que me prestarán una cama para mí perro
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Stayed 1 night in Jun 2024