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DoubleTree by Hilton Caracol Canela

4.0 star property

Photo gallery for DoubleTree by Hilton Caracol Canela

Living area
Living area
Living area
Living area
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Gramado Covered Street
    ‪8 min drive‬
  • Gramado Central Avenue
    ‪8 min drive‬
  • Mini Mundo
    ‪9 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Double Room, City View

In-room safe, free WiFi

Premium Double Room, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi

Deluxe Double Room, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi

Presidential Double Room, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi

Luxury Double Room, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi

Exclusive Double Room, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, City View

In-room safe, free WiFi

Standard Double Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Canela

With a stay at DoubleTree by Hilton Caracol Canela in Canela (Vila Suzana), you'll be within a 10-minute drive of Gramado Covered Street and Canela Automobile Museum. .This hotel is 0.8 mi (1.2 km) from Space Adventure Canela and 0.8 mi (1.3 km) from Canela Fashion Museum.

What's nearby

  • Dreamland Wax Museum - 3 min drive - 2.7 km
  • Gramado Covered Street - 8 min drive - 6.6 km
  • Gramado Central Avenue - 8 min drive - 6.6 km
  • Mini Mundo - 9 min drive - 7.9 km
  • Black Lake Park - 11 min drive - 8.8 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk
  • ‪Hotel Serra Nevada - ‬12 min walk

About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with free breakfast and a 24-hour fitness center
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 49 out of 50 reviews
Rating 8 - Good. 1 out of 50 reviews
Rating 6 - Okay. 0 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Matheus A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025

10/10 Excellent

Thaysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo Koiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Stayed 6 nights in Jul 2025

10/10 Excellent

hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Édimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Muito bom! Faltando só a piscina ficar pronta.
Stayed 1 night in Aug 2025

10/10 Excellent

Kleber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo ! Quarto espaçoso, limpo e silencioso.
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

MARLI CRISTINA

Stayed 1 night in Aug 2025

10/10 Excellent

Enedina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Stayed 1 night in Aug 2025

10/10 Excellent

MAURICIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces. Simpatia de toda equipe, hotel novo e moderno.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

DANIEL H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimento

Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle. Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro. Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel incrível

Um hotel incrível, super novo atendimento dos colaboradores excelente, café da manhã excelente, quarto super confortável.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service
Hotel excelente, novo, limpo, quarto confortável , café da manhã delicioso e ótimo atendimento!!! Adoramos, com certeza voltaremos.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Stayed 5 nights in Jul 2025

10/10 Excellent

Vinícius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novinho, muito bom.

Hotel novo (inaugurado em maio/2025), tudo ótimo. Únicos detalhes: não tem bom isolamento acústico pra rua (ouve-se cachorros latindo) ou pros quartos (ouve-se chuveiros); travesseiros altos.
Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção de estadia na Serra Gaúcha!

Excelente Hotel. Novíssimo e de muito bom gosto em todos os detalhes. Cama super confortável. Toalhas e roupa de cama limpas e macias. Café da manhã ótimo. Academia de primeira. Uma das melhores opções em na região. Voltaremos com certeza.
Vista do nosso quarto!
Stayed 1 night in Jul 2025

10/10 Excellent

Mariza vanderleia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo espaço Decoração moderna tudo novo Confortável ..grande limpo Pessoas amáveis E o cafè da manha MARAVILHOSO Quartos aconchegantes Cama gostosa Tudo novinho
Stayed 1 night in Jul 2025