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DoubleTree by Hilton Caracol Canela

4.0 star property

Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
LED TV
Reception
LED TV
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪12 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Place, Dreamland Wax Museum
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Canela

With a stay at DoubleTree by Hilton Caracol Canela in Canela (Vila Suzana), you'll be within a 10-minute drive of Gramado Covered Street and Canela Automobile Museum. .This hotel is 0.8 mi (1.2 km) from Space Adventure Canela and 0.8 mi (1.3 km) from Canela Fashion Museum.

What's nearby

  • Steam World - 12 min walk - 1.0 km
  • Canela Fashion Museum - 14 min walk - 1.2 km
  • Parque Terra Magica Florybal - 3 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 3 min drive - 2.6 km
  • Dreamland Wax Museum - 3 min drive - 3.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Hotel Serra Nevada - ‬12 min walk
  • ‪Bikers Pub - ‬4 min walk

About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with a 24-hour fitness center and free breakfast
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 119 out of 124 reviews
Rating 8 - Good. 3 out of 124 reviews
Rating 6 - Okay. 2 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 0 out of 124 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Victor Hugo

Stayed 5 nights in Nov 2025

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, muito limpo, equipe super atenciosa! Água disponível no corredor do quarto! E o cookie de cortesia é maravilhoso! O jantar nota 10!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo muito bom!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Stayed 2 nights in Jul 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities
Tudo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Lúcio

Stayed 2 nights in Oct 2025

10/10 Excellent

TARCIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo com espaços amplos. Localização em área tranquila e próximo dos principais pontos de Gramado e Canela.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcílio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto amplo e limpo. Serviço excelente do staff. Café da manhã sensacional e variado, contando ainda com opções a la carte. Eggs Benedict’s e avocado toast fizeram sucesso! Garçons muito educados e sempre prestativos. Pessoal da recepção nota 10.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luiz Artur

Liked: Cleanliness, staff & service, amenities
Desde a chegada com a recepção do pessoal, aos corredores e quarto com perfume. Quarto espaçoso e muito bem decorado. Áreas comuns do hotel também muito bem decoradas de ótimo bom gosto.
Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente… novo, limpo, organizado 👏👏👏 com certeza retornaremos.
Stayed 1 night in Oct 2025

10/10 Excellent

João Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualidade exemplares em todos os detalhes. O café da manhã, equipe (recepção, restaurante, limpeza, manutenção), jantar e acabamento nos agradou muito.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, tudo muito limpo e enxoval novo e perfumado. Café da manhã maravilhoso. Equipe gentil e acolhedora. Amamos passar seis dias nesse hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paulo Evandro

Stayed 2 nights in Oct 2025

6/10 Okay

Jose Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A Limpeza do quarto, banheiro são ruins e a arrumação da cama é péssima !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super novo, tudo funcionando muito bem com excelente atendimento
Stayed 2 nights in Oct 2025

10/10 Excellent

fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização para quem está de carro, com boas instalações, excelente roupa de cama/banho e atendimento impecável. Padrão Hilton...voltarei.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

A estadia foi maravilhosa, o hotel é perfeito!!! Padrão da rede é sensacional, conforto, limpeza, chuveiro maravilhoso. Padrao hotel 5 estrelas. Hilton nunca decepciona!
Stayed 4 nights in Sep 2025

10/10 Excellent

Matheus A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025

10/10 Excellent

Thaysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo Koiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Stayed 6 nights in Jul 2025

10/10 Excellent

hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Édimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025