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Hotel Serra Nevada

3.5 star property

Photo gallery for Hotel Serra Nevada

Reception
Indoor pool, pool loungers
Fireplace
Restaurant
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    â€Ș3 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    â€Ș14 min walk‬
  • Place, Steam World
    â€Ș2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    â€Ș76 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Duplex Suite

Duplex Suite | Bathroom

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Triple Room Deluxe

In-room safe, free WiFi, bed sheets

Triple Room Deluxe

  • 25 sq m
  • Sleeps 3

View all photos for Suite

In-room safe, free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 5

View all photos for Room Deluxe with Air Conditioning

In-room safe, free WiFi, bed sheets

Room Deluxe with Air Conditioning

  • 25 sq m
  • Sleeps 4

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About the area

Canela

Located in Canela (Canela Centro), Hotel Serra Nevada is within a 5-minute walk of Canela Automobile Museum and within a 5-minute drive of Parque Vale Dos Dinossauros. .This family-friendly hotel is 1.4 mi (2.2 km) from Parque Terra Magica Florybal and 1.4 mi (2.2 km) from Steam World.

What's nearby

  • Canela Automobile Museum - 3 min walk - 0.3 km
  • Joao Correa Square - 8 min walk - 0.7 km
  • Stone House Theater - 8 min walk - 0.7 km
  • Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
  • Steam World - 2 min drive - 2.0 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 148 min drive

Restaurants

  • â€ȘPappardelle - ‬2 min walk
  • â€ȘHotel Serra Nevada - ‬5 min walk
  • â€ȘGalangal Restaurante AsiĂĄtico - ‬4 min walk
  • â€ȘLĂĄ Em Casa - ‬8 min walk
  • â€ȘAbbiamo Fatto - Pizza Napoletana - ‬8 min walk

About this property

Hotel Serra Nevada

Family-friendly hotel with free breakfast and free valet parking
Hotel Serra Nevada offers 101 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Canela hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BRL 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 357 reviews
Rating 8 - Good. 127 out of 357 reviews
Rating 6 - Okay. 27 out of 357 reviews
Rating 4 - Poor. 9 out of 357 reviews
Rating 2 - Terrible. 2 out of 357 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sharlet

Stayed 5 nights in Nov 2021

4/10 Poor

Luis, Porto Alegre, BRAZIL

Disliked: Cleanliness, property conditions & facilities, room comfort

disappointment!

how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom.

8/10 Good

Kmhoffman22, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This hotel surpassed my expectations. The hotel and rooms were clean and kept up. The decor in the room was a little dated but clean and included a fridge which was nice. The rooms were a little noisy (you could hear people in the next rooms) but we have found that this is very common in Brazil. Hotels are just different here than they are in the U.S. The front desk staff was very nice, spoke English and willingly gave suggestions and answered any questions we had. The stay included free breakfast which was fruit, breads, juices, coffee, eggs and sandwich fixings (standard Brazilian breakfast). The hotel also has wifi which was great. We were able to surf the internet with no problems, but it was a little slow for FaceTime/skype. The location is very close to downtown Canela and only a 10 minute drive to the waterfalls, also only a 10 minute drive to downtown Gramado. I would stay here again.

6/10 Okay

nel, Santa Fe, NM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel in Canela, close to Gramado

Although the hotel staff was very friendly and helpful, the lack of air conditioning in the rooms was quite disappointing. In addition, when I noticed that I was paying for the room quite more than the rates shown at the counter, they only said that it was because I had used Expedia. I have been using Expedia for a long time and this has not happened before. Since I speak Portuguese very well - I grew up in Brazil - there was no misunderstanding about what they said. This made me very uncomfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruna Beatriz

Stayed 2 nights in Aug 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristiane Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O Hotel é incrível. Atendimento perfeito. Café da manhã delicioso. Certamente voltaremos mais vezes.
Stayed 1 night in Jul 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel Ă© maravilhoso, tive uma Ăłtima impressĂŁo assim que cheguei. A equipe Ă© muito solĂ­cita e simpĂĄtica, me receberam muito bem oferecendo cafĂ© e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas atĂ© o meu quarto e o manobrista levou o meu carro atĂ© o estacionamento. A piscina aquecida e sauna sĂŁo fantĂĄsticas, a localização e arquitetura sĂŁo incrĂ­veis. O Ășnico problema que tive foi a cama de casal minĂșscula e barulhenta, tive que dormir na cama de solteiro pois nĂŁo coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar tambĂ©m que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso tambĂ©m.
Stayed 1 night in Jun 2025

6/10 Okay

Daniela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi a segunda vez que fui, café da manha muito bom e variado. Local confortåvel e boa localização.
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bom !

Hotel um pouco antigo mas boa acomodaçÔes, café da manhã de qualidade, em resumo vale o custo benefício !
Stayed 3 nights in Jan 2025

8/10 Good

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina com ĂĄgua abaixou do nĂ­vel. Sauna molhada desligada quando formos usar
Stayed 2 nights in Mar 2025

8/10 Good

Paulo Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Sabia que o hotel era bom, mas me surpreendi ao chegar lĂĄ! Infraestrutura maravilhosa, e atendimento impecĂĄvel! Com certeza voltarei mais vezes!
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Raul Angel

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
Stayed 2 nights in Jan 2025

10/10 Excellent

FERNANDA

Stayed 1 night in Jan 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em sim muito boa. O Ășnico problema Ă© o colchĂ”es muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as Ășltimas noites dormimos nos colchĂ”es das crianças que ficou menos pior e desconfortĂĄveis por nĂŁo cabermos nos colchĂ”es. Somente isso que atrapalhou um se nĂŁo fosse isso seria mega excelente.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível. Excelente atendimento, localização e tudo mais!
Stayed 1 night in Jun 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ExperiĂȘncia positiva

atendimento super acolhedor, localização ótima e segura. Quarto confortåvel para 5 pesoas espaçoso, uma vista linda inspiradora.
Stayed 2 nights in Mar 2024