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Room type Options Nightly price Book
Standard Room, Annex Building
24 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Premier Room, Balcony
24 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite
24 square metres
1 Double Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room
33 square metres
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Premiere
24 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury lakefront hotel, walk to Gramado Covered Street

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Business centre
Laundry facilities

With a stay at Wish Serrano Resort, you'll be centrally located in Gramado, a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This luxury hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Rua Torta.

Make yourself at home in one of the 268 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Shopping on site
  • Total number of rooms - 268
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Conference space
  • Fireplace in lobby
  • Barbecue grill(s)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1976
  • Number of restaurants - 4
  • Conference space size (feet) - 11119
  • Conference space size (meters) - 1033
  • Number of meeting rooms - 1
  • Tennis on site
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Concerts/live shows
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish
  • Portuguese

Parking

Valet parking (surcharge)

Room Amenities

Wish Serrano Resort offers 268 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Wardrobe
  • Toothbrush and toothpaste not available

Where to Eat

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.

Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.

Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

  • Rafting nearby
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of BRL 135.60 per pet, per day
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 12

Pets cannot be left unattended

Property is cleaned with disinfectant

Property confirms they are implementing enhanced cleaning measures

Commonly touched surfaces are cleaned with disinfectant

Electrostatic spray is used for disinfection

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 45.00 per day
  • Pet fee: BRL 135.60 per pet, per day
  • Service animals are exempt from fees
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Serrano Convenções
  • Serrano Convenções Gramado
  • Serrano Resort
  • Serrano Resort Convenções
  • Serrano Resort Convenções Gramado
  • Wish Serrano Resort Gramado, Brazil
  • Serrano Hotel Gramado
  • Wish Serrano Convention
  • Wish Serrano Convention Gramado
  • Wish Serrano Resort Convention
  • Wish Serrano GJP Hotel Gramado
  • Wish Serrano GJP Hotel
  • Wish Serrano GJP Gramado
  • Wish Serrano GJP
  • Serrano Resort Convenções SPA
  • Wish Serrano Hotel Gramado
  • Wish Serrano Hotel
  • Wish Serrano Gramado
  • Wish Serrano
  • Wish Serrano Resort Convention Gramado
  • Wish Serrano BY GJP
  • Wish Serrano
  • Wish Serrano Resort Hotel
  • Wish Serrano Resort Gramado
  • Wish Serrano Resort Hotel Gramado

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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