Hampton by Hilton Canterbury

3.0 star property

Photo gallery for Hampton by Hilton Canterbury

Restaurant
Room, 1 Queen Bed, Accessible
Lobby
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, University of Kent
    ‪3 min drive‬
  • Airport, London (SEN-Southend)

Room options

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed (View)

9.0 out of 10
Wonderful
(27 reviews)
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Queen Room

  • Sleeps 2

Queen Room with View

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Twin Room with View

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Similar properties

About the area

Canterbury

Hampton by Hilton Canterbury is centrally located in Canterbury, a 4-minute walk from Canterbury Cathedral and 6 minutes by foot from Marlowe Theatre. .This hotel is 0.8 mi (1.2 km) from Canterbury Christ Church University and 1.2 mi (2 km) from Westgate Gardens.

What's nearby

  • Canterbury Cathedral - 4 min walk - 0.4 km
  • Marlowe Theatre - 5 min walk - 0.4 km
  • Westgate Gardens - 6 min walk - 0.6 km
  • Canterbury Christ Church University - 9 min walk - 0.8 km
  • University of Kent - 3 min drive - 2.0 km

Getting around

  • Canterbury East Station - 7 min walk
  • London (SEN-Southend) - 91 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Côte Canterbury - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Hampton by Hilton Canterbury

Hotel with free breakfast, 4-minute walk to Canterbury Cathedral
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance, a banquet hall, and bike storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Guests are offered a complimentary buffet breakfast each morning.
Hampton by Hilton Canterbury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1032 reviews
Rating 8 - Good. 235 out of 1032 reviews
Rating 6 - Okay. 55 out of 1032 reviews
Rating 4 - Poor. 19 out of 1032 reviews
Rating 2 - Terrible. 13 out of 1032 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen Bee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

great location, helpful staff, but noisy

Great location generally, although is situated between two nightclubs so heard the banging of the bass in our bedroom in the afternoon and at night. The receptionist did say that had we complained to them, they would have got the club to turn the music down. She was lovely and very apologetic, but it was a little too late for our one night stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Liked: Amenities
Very nice hotel especially Americans that are used to cl a good AC and wash clothes (been told it’s called a flannel but still nobody has them to bathe with). Staff here were so accommodating I was very late checkout got another night and they had me a room and moved my belongings to it already when I got there.
Stayed 1 night in Jul 2025

8/10 Good

Deviekin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very convenient and the staff was very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

anna

Stayed 1 night in Jul 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an amazing location. Thoroughly enjoyed staying there.
Stayed 2 nights in Jul 2025

6/10 Okay

Luciane

Next door to a night club with loud base until 3am!! They don’t tell you this and when confronted, state that it’s a one off. Looking now at past reviews, lots of ‘one offs’ then. Excuse is that it’s in the city centre….. we have stayed in many city centres and never had this issue. obviously an issue they keep ‘quiet about’ as lots of ear plugs available at reception. Considering we were there only to sleep! I looked up the night club and the hotel offers 10%off to those that attend! Shame as the room was clean and comfortable. Guests should be aware of this prior so that they can decide if it’s an issue.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only dislikes with the room were 1 The T.V. was situated on a side wall where if you were viewing from the bed you would have to lay on your side to watch. 2 The room had only one chair. As the room was booked for two persons i would expect two chairs which would have it made it more convenient for my wife and i to watch the T.V. in the evening
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

A new hotel to me and handily situated in the middle of Canterbury. On a hot day the air con in the bedroom was greatly appreciated. Clean smart urban decor and a 24hr bar also welcome. Good choice at the buffet breakfast (included in cost) and staff were all polite friendly and helpful. Will definitely stsy here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A nice central hotel. Helpful and friendly staff. Great buffet breakfast. The room was a decent size, and nice and clean. Just one problem... Despite there being plenty of room, the double bed is positioned so that one side is only just over 1 foot from the wall. To get in and out of bed, I had to walk sideways (and I'm not overweight). I really can't imagine the thought processes that led to such a bizarre decision
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service - especially Ness - amazing. Only negative is can’t pull vehicle Up to front door and parking is five minutes away
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located at city center, Very convenient location to shops, restaurants and Canterbury cathedral. Staffs are helpful and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, it was clean, spacious and the staff were friendly and welcoming. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location!

Lovely hotel, with great staff. Great location for town. Clean, tidy and well presented. No complaints at all.
Stayed 1 night in Jul 2025

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Pros and Cons

First impression was poor with dirty musty carpet in the hallway. The room is small with limited cupboard space, would suit weekend travellers. There is no fridge but there is a safe. The worst part the mattress is the worst I’ve ever slept on! Hard with no padding at all (can feel the springs!) and is either very cheap or very old. Unacceptable, and the most important part of a hotel room is an abject failure here! Annoyingly got an email midstay inviting to feedback how it was going, but it’s a ‘no-reply’ and you can’t reply to it! Don’t send those. There are positives. Good aircon (though annoyingly turns itself off during the night), great shower, and great location. The included breakfast is basic but fine. Note only parking is at the nearby carpark at £25 per night. If they upgraded the mattresses and cleaned the common areas would get 4-stars, instead it’s only 2-3 stars.
Stayed 4 nights in Jul 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christina Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and very friendly and helpful staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

The hotel is in excellent conditions, maybe it was recently renewed. The location is perfect and the parking within a walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Stayed 1 night in Jun 2025