2/10 Terrible
John A.
1 Sept 2025
Disliked: Cleanliness
Review for Pepper CottageI recently stayed at Pepper Cottage and, unfortunately, it was a deeply disappointing experience. Although the host did apologise on the morning of my arrival for the substandard cleanliness—citing that their cleaner was off—it was immediately clear that no amount of cleaning could make up for the overall condition of the property.The cottage is tired, run-down, and in desperate need of attention. Mould is visible in several areas, the paintwork is worn and peeling, and the entire space feels neglected and outdated. The kitchen appliances, particularly the cooker and toaster, were so unpleasant that I couldn’t bring myself to use them.After raising my concerns with the host, and following a heated discussion, they agreed to refund most of the 80 cleaning fee—once I submitted a formal complaint to Vrbo along with a detailed set of photos clearly documenting the issues.If you are expecting a high standard of cleanliness and a reasonably comfortable, pleasant environment, I strongly urge you to think twice before booking Pepper Cottage. Sadly, it did not meet even the most basic expectations.




John A.
Stayed 6 nights in Aug 2025