Hollow on the Square City Hotel is centrally located in Cape Town, a 3-minute walk from St. Georges Mall and 7 minutes by foot from Cape Town International Convention Centre. .This hotel is 0.4 mi (0.7 km) from Greenmarket Square and 1 mi (1.7 km) from Bo Kaap Museum.
What's nearby
Long Street - 2 min walk - 0.2 km
Cape Town International Convention Centre - 3 min walk - 0.3 km
St. Georges Mall - 3 min walk - 0.3 km
Bree Street - 3 min walk - 0.3 km
Greenmarket Square - 6 min walk - 0.6 km
Getting around
Woodstock Station - 4 min drive
Cape Town Station - 8 min walk
Cape Town Intl. Airport (CPT) - 19 min drive
Restaurants
Starbucks Foreshore Cape Town - 5 min walk
Col'Cacchio - 6 min walk
Seattle Coffee Company - 5 min walk
vida e caffè - 4 min walk
Mugg & Bean - 4 min walk
About this property
Hollow on the Square City Hotel
Hollow on the Square City Hotel offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access. Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.
Grab a bite to eat at Eighty Ate Squared, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Eighty Ate Squared - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (ZAR 200 per night); discounts available
Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
Area shuttle (surcharge) up to 1 kilometres
Beach shuttle (surcharge)
Shopping centre shuttle (surcharge)
Uncovered parking on site (ZAR 200 per day)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 200 per person
A bar/lounge
A restaurant
Restaurants on site
Eighty Ate Squared
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
1 building
4 floors
Built in 2000
Renovated entire property - March 2019
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Mini-fridge
More
Air conditioning
Desk
Electrical adapters
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately ZAR 200 per person
Airport shuttle fee: ZAR 900 per room (roundtrip)
Uncovered self parking fee: ZAR 200 per day
Nearby parking fee: ZAR 200 per night (164 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
A car is not required for transportation to and from this property
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Hollow Square Cape Town
Hollow Square Hotel
Hollow Square Hotel Cape Town
Hollow On The Square Cape Town City Hotel South Africa
Hollow on the Square
Hollow On The Square City
Hollow on the Square City Hotel Hotel
Hollow on the Square City Hotel Cape Town
Hollow on the Square City Hotel Hotel Cape Town
Hollow on the Square City Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 42 out of 139 reviews
10 - Excellent
42
Rating 8 - Good. 66 out of 139 reviews
8 - Good
66
Rating 6 - Okay. 24 out of 139 reviews
6 - Okay
24
Rating 4 - Poor. 4 out of 139 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 139 reviews
2 - Terrible
3
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Sara
Travelled with family
24 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room nice; bathroom floor grout was grubby and nasty looking. Street beside hotel was noisy in the mornings. People asking for a quiet room should not be placed on the "tree side" of the hotel. Also, staff should not leave the window open; it was only after the first morning that we discovered it was open and let in more noise early. The receptionist was misleading when we asked how to see the penguins; the tour he recommended and bought was a miserable trip through housing developments and traffic. The driver was a horrible tour guide, angry and ill-tempered. The receptionist should advise guests that ride-shares have trouble finding the hotel and inform them where to tell drivers to pick them up and deliver them back to.
I was in Cape Town for a few days for a conference. This was a great option at a lower price point than the official conference hotels. The room and bed were comfortable and the staff were all friendly. Breakfast was included and was a nice selection of hot and cold items. I didn't try the restaurant for other meals. They provide water and tea/coffee in the room. It is convenient to the convention center and other touristy locales and is bustling during the day. However, many locals strongly advised that you do not walk around the area after dark. So even though my colleagues were at another hotel around the corner, I used Uber after dark. It seemed silly but the local prices for Uber are very affordable and worth it. I would recommend this hotel and would stay there again.
Location was ideal with a great bonus of a complimentary shuttle to and from the Waterfront (at set times). Room was spacious with generous supply of tea, coffee, toffee and cookies! Staff were very polite and helpful.
It does not really look like in the pictures. Rooms and lobby are renovated and are nice and clean. But the inside of the building is missing bits and pieces here and there that makes it look and feel less than what it could be, such as the inside of the elevator missing some stuff. Breakfast was quite unimpressive and service was slow in general, both restaurant and reception. The surrounding areas are not nice to look at during daytime and quite intimidating after dark but nothing happened.