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W-Collection Franschhoek at L'Ermitage

2.5 star property

Photo gallery for W-Collection Franschhoek at L'Ermitage

Two Bedroom Lake View Villa 31 | Terrace/patio
Two Bedroom River Cascade Villa 36 | View from room
One Bedroom Lake View Villa 32 | View from room
2 outdoor pools, pool umbrellas, pool loungers
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

View map
Lambrechts Rd, Franschhoek, Western Cape, 7690
  • Place, Franschhoek Town Hall
    ‪19 min walk‬
  • Place, Dutch Reformed Church
    ‪19 min walk‬
  • Place, Franschhoek Wine Tram
    ‪3 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪56 min drive‬

Room options

View all photos for One Bedroom Lake View Villa 15

One Bedroom Lake View Villa 15

One Bedroom Lake View Villa 15

  • 95 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom River Cascade Villa 36

Two Bedroom River Cascade Villa 36 | View from room

Two Bedroom River Cascade Villa 36

  • 170 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lake View Villa 11A

One Bedroom Lake View Villa 11A

One Bedroom Lake View Villa 11A

  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom River Cascade Villa 56

Two Bedroom River Cascade Villa 56 | Room amenity

Two Bedroom River Cascade Villa 56

  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lake View Villa 16

One Bedroom Lake View Villa 16 | Terrace/patio

One Bedroom Lake View Villa 16

  • 95 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom River Cascade Villa 58

Two Bedroom River Cascade Villa 58 | View from room

Two Bedroom River Cascade Villa 58

  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lake View Villa 11

One Bedroom Lake View Villa 11 | View from room

One Bedroom Lake View Villa 11

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom River Cascade Villa 64

Two Bedroom River Cascade Villa 64 | Terrace/patio

Two Bedroom River Cascade Villa 64

  • 170 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Lake View Villa 31

Two Bedroom Lake View Villa 31 | Terrace/patio

Two Bedroom Lake View Villa 31

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lake View Villa 32

One Bedroom Lake View Villa 32 | View from room

One Bedroom Lake View Villa 32

  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Mountain View Villa 128

Two Bedroom Mountain View Villa 128 | View from room

Two Bedroom Mountain View Villa 128

  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lake View Villa 18

One Bedroom Lake View Villa 18 | View from room

One Bedroom Lake View Villa 18

  • 79 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Village View Villa 3

One Bedroom Village View Villa 3

One Bedroom Village View Villa 3

  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Mountain View Villa 26

Two Bedroom Mountain View Villa 26 | Terrace/patio

Two Bedroom Mountain View Villa 26

  • 165 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Village View Villa 27

One Bedroom Village View Villa 27 | Living area

One Bedroom Village View Villa 27

  • 95 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 2
  • 1 King Bed

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About the area

Franschhoek

With a stay at W-Collection Franschhoek at L'Ermitage in Franschhoek, you'll be within a 5-minute drive of Huguenot Memorial Museum and Sénéchal-Senekal Art Gallery. .This hotel is 1.1 mi (1.8 km) from Franschhoek Town Hall and 1.2 mi (1.9 km) from Franschhoek Art House.

What's nearby

  • Franschhoek Town Hall - 19 min walk - 1.6 km
  • Dutch Reformed Church - 19 min walk - 1.6 km
  • Franschhoek Art House - 2 min drive - 1.8 km
  • Franschhoek Wine Tram - 3 min drive - 2.5 km
  • Huguenot Monument - 3 min drive - 2.1 km

Getting around

  • Cape Town Intl. Airport (CPT) - 74 min drive

Restaurants

  • ‪The Hoek - ‬18 min walk
  • ‪Terbodore Coffee Roasters - ‬5 min drive
  • ‪Tuk Tuk Microbrewery - ‬16 min walk
  • ‪Haute Cabriere - ‬13 min walk
  • ‪French Connection - ‬4 min drive

About this property

W-Collection Franschhoek at L'Ermitage

Hotel in Franschhoek with 2 outdoor pools and spa services
W-Collection Franschhoek at L'Ermitage offers 6 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations have separate sitting areas and include desks and dining tables. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers.

This Franschhoek hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 6 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as concierge services.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free secured self parking on site

Things to do

  • 2 outdoor pools
  • Wine tours

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

W-Collection Franschhoek at L'Ermitage Villa
W-Collection Franschhoek at L'Ermitage Franschhoek
W-Collection Franschhoek at L'Ermitage Villa Franschhoek

Reviews

W-Collection Franschhoek at L'Ermitage Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Very nice property, exactly like in the pictures. Large, clean and tidy, great safe location less than a mile from the city centre. Host very friendly and very responsive. Would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Out of this world quality. With a sincere, warmer than warm welcome, we were shown into our one bedroom villa. Sounds pokey?? Don’t you believe it. Kitchen, two lounge areas, wood burning fire, study, balcony, main bathroom and guest WC. A total of 26 chairs between the two of us. Everything really high quality. The housekeeping team were first class. They even went to the trouble of emptying the washing machine and hanging out/folding our clean clothes. Franschhoek itself is a haven of peaceful bliss. Both the town and L’Hermitage Villages highly recommended. With just one point to make. The property has a hotel area and beyond that, starts the villas. The security guard directed us to “reception” where it became apparent we were not where we needed to be. We needed to in the Villa section (though there is no separate Villa reception). The hotel must get this all the time but the member of staff you dealt with us was as cold as a fish. Poor first impression!!! Esme, the manager of the Villas on the other hand is superb. Excellent communication via WhatsApp and nothing too much trouble. Thank you Esme and Villa team.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 6 nights in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful villa

This was the best villa I have ever stayed in. The personal welcome we received was lovely and the villa itself was outstanding. It was spacious, but cozy, with an amazing view. On our 3 week South Africa trip, this was the best place we stayed in. Wifi was excellent. We could get local Italian food delivered to the door. The villa was very central and quiet. And we had our own dedicated parking space. In short, book this villa...you will not be disappointed!
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew, Canterbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The villa was amazing - awesome views from the patio. It had everything you needed for that stay away from home. It's about a 10 to 15 minute walk to the Franshhoek town centre along a well marked path but Ubers were also plentiful. Esme and the Team really make you feel welcome - I'd definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wunderschönes Zimmer mit tollem Blick in einer schönen Anlage
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes und großzügiges Appartment mit traumhaftem Ausblick. Tolle Gastgeber und freundliches Personal.
Stayed 5 nights in Nov 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
Das Appartment war super toll und sehr schön eingerichtet. Bereits vor unserer Ankunft wurden wir über whats-app kontaktiert und erhielten Zugangs-Code und Registrations-Formulare, das machte das Check-in sehr einfach.
Stayed 3 nights in Oct 2025