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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Exterior detail
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Place, Principality Stadium
    ‪9 min drive‬
  • Place, Cardiff Bay
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

Superior Twin Room, Lakeside

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Lake Side Double Room

  • Sleeps 2

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Lake Side Junior Suite

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Lake Side Junior Suite

  • Sleeps 2

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About the area

Cardiff

With a stay at Copthorne Hotel Cardiff-Caerdydd in Cardiff (Wenvoe), you'll be a 5-minute drive from Cardiff City Stadium and 8 minutes from Principality Stadium. .This hotel is 5.1 mi (8.3 km) from Cardiff Castle and 5.7 mi (9.2 km) from Utilita Arena Cardiff.

What's nearby

  • Cardiff City Stadium - 5 min drive - 7.0 km
  • Principality Stadium - 9 min drive - 8.7 km
  • Cardiff Bay - 9 min drive - 12.7 km
  • Cardiff Castle - 9 min drive - 8.3 km
  • Cardiff University - 11 min drive - 10.1 km

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Lakefront hotel with a rooftop terrace and a 24-hour front desk
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 135 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.
For lunch or dinner, stop by Raglans Restaurant, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 3 and younger eat free breakfast.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 9 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 9 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1018 reviews
Rating 8 - Good. 413 out of 1018 reviews
Rating 6 - Okay. 113 out of 1018 reviews
Rating 4 - Poor. 44 out of 1018 reviews
Rating 2 - Terrible. 31 out of 1018 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Geoffrey

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fantastic stay grwat location clean rooms good breakfast will definitely return.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Deceiving costs and lack of care.

No leisure club facilities available, was informed on the booking page and the hotel would not refund us. Also they wanted £50 deposit on arrival which again we weren't aware of and have not been refunded so far for this. Nosey bikes and cars reving outside late at night. Food prices expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Hotel with fantastic staff

The hotel was easy to find, easy to park and the staff both in reception, restaurant for dinner and breakfast were first class ( Possibly the best I've interacted within in UK ).. they upgraded room to lakeside which was lovely but the only criticism was the double bed i booked ended up being 2 single beds pushed together which resulted in me only be able to sleep on one half as the gap in-between just swallowed you up
Stayed 1 night in Jul 2025

8/10 Good

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tom

Stayed 1 night in Jul 2025

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Stayed 4 nights in Jul 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake at the back was in poor condo on and some litter in it
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dianne on reception was lovely and helpful
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Business traveller
Liked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff

Really happy with my stay. The girl on reception was really welcoming and friendly and helpful. But im embarrassed to say i cant remember her name. But when the first person you meet is so good it makes you feel so welcome
Stayed 1 night in Jul 2025

8/10 Good

Stacey

Stayed 2 nights in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are lovely, the room was lovely only thing was it was way too hot and rather noisey in the room. Didn’t have a very good sleep at all unfortunately. There was a fan in the room and we had the windows open which let in more noise than fresh air!! But it was still way too hot in the room but saying that it’s a lovely hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly staff. Lovely overnight stay. Rooms are very comfortable and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bit dated, few bugs on the floor and main door wasn’t working
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly bed was super comfy room spacious.

Brilliant location cheaper than cardiff centre hotels had an Uber there and back much cheaper. Used tesco clubcard points absolute bargain and a lovely lake
Stayed 1 night in Jun 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, loved watching the swans on the lake. Arrived mid afternoon and were afraid that we wouldn't be able to get lunch - but the restaurant was open and provided a very nice meal. The rooms were beautifully maintained, the shower was powerful and every staff member we encountered was welcoming and helpful. I would stay there again if I come back to Cardiff.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025