Copthorne Hotel Cardiff-Caerdydd

4.0 star property

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Exterior
Breakfast, lunch, dinner served; international cuisine
Reception
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Trelai Park
    ‪2 min drive‬
  • Place, St. Fagans National Museum of History
    ‪5 min drive‬
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Standard Double Room, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Lake Side Double Room

  • Sleeps 2
  • Free Wi-Fi

Superior Lake Side Twin Room

  • Sleeps 2
  • Free Wi-Fi

Standard Lake Side Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Lake Side Twin Room

  • Sleeps 2
  • Free Wi-Fi

Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Lake Side Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About the area

Cardiff

With a stay at Copthorne Hotel Cardiff-Caerdydd in Cardiff (Wenvoe), you'll be a 5-minute drive from Cardiff City Stadium and 8 minutes from Principality Stadium. .This hotel is 5.1 mi (8.3 km) from Cardiff Castle and 5.7 mi (9.2 km) from Utilita Arena Cardiff.

What's nearby

  • Trelai Park - 2 min drive - 4.4 km
  • St. Fagans National Museum of History - 5 min drive - 4.1 km
  • Cardiff City Stadium - 5 min drive - 7.0 km
  • Cardiff International Sports Village - 6 min drive - 10.7 km
  • Cardiff Bay - 7 min drive - 12.1 km

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Greggs - ‬3 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 135 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.
For lunch or dinner, stop by Raglans Restaurant, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Raglans Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Bar and Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue

Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
The lady on reception, Kate, helped us with a problem we had to do with our journey, nothing to do with the hotel. She was brilliant
Stayed 1 night in Jan 2026

2/10 Terrible

Timothy

Disliked: Amenities, property conditions & facilities
Duty manager entered my room, without knocking, unannounced and without explanation of purpose. Hotel seem to think this is acceptable operating practice. This is a guest safety issue.
Stayed 1 night in Jan 2026

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff were so attentive and friendly. great stay and excellent location, has everything nearby which is really convenient. lovely hotel and rooms and bathrooms are nice. my only complaint is more so a passing comment that the fridge isn’t that cold so not too useable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff were phenomenal, couldn’t do enough for us. Superb attitude - young & great people working there, can’t speak highly enough of them all. Very rare. Hugely grateful for the great service & fantastic attitude.
Stayed 1 night in Jan 2026

10/10 Excellent

Wyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a week of exams. The hotel provided me the perfect accommodation to be able to revise with an excellent desk and plenty of space. The bed was so comfortable and perfectly clean throughout. Staff were so welcoming and helpful Definitely recommend and I will be coming again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 1 night in Jan 2026

10/10 Excellent

lynn

Business traveller
Liked: Cleanliness, staff & service, amenities
Great, polite and helpful staff, nice food, room clean & comfortable and will stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Friendly staff + easy check-in, would stay there again!
Stayed 1 night in Jan 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service
Friendly people who seem to care
Stayed 1 night in Jan 2026

6/10 Okay

Benjamin

Business traveller
Liked: Staff & service
While all together ok and good value, rooms a bit tied and bathroom was not particularly clean. Food was great as was the 🍺. Staff were great. Bit confused as to why I’m being asked for payment for each thing you order ie: main course and a beer going to have more beer and a dessert. But want payment for the beer and main course? When you check in credit card details taken IN CASE YOU RUN AWAY. Pointless. Any way insist on a tab .
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast selection was very good, no complaints at all
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Stayed 1 night in Dec 2025

8/10 Good

Elinor

Liked: Cleanliness
Convenient for Cardiff Airport flight. Free parking also a bonus.
Stayed 1 night in Jan 2026

4/10 Poor

Nicola

Stayed 2 nights in Dec 2025

8/10 Good

Mahin

Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

8/10 Good

Eifion

Stayed 1 night in Dec 2025

10/10 Excellent

Rhos

Travelled with family
Liked: Cleanliness, staff & service, amenities
the rooms were warm and the bed was comfortable ...the was plenty of choice at breakfast and the evening meals were good... overall it was a good choice of a hotel having not been there for sixteen years or so.
Stayed 2 nights in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities
Room and staff amazing, potential food poisoning on going with little communication from hotel as a follow up.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Room wes spotless staff wer brilliant
Stayed 1 night in Dec 2025